Microsoft Channel
Grow sales with Product Ads on the Microsoft Search Network.
Rating
4.1
feedback
320
chart
#1,846
All reviews
Review RSS Feed
Sept. 21, 2023
I tried to verify my identity by uploading the Corporation Constitution which is generated by the federal government. You kept saying it was missing the address, which is infact there on page 5. Then you banned my account for whatever it is that you call "Egregious" violations. All I did was connect my store and submit a federal document. If you're going to offer a service in Canada, you should, at the very least, familiarize yourself with our documents. This whole process was a massive waste of time.
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at [email protected]. We are committed to helping you get set up to run your ads with Microsoft Advertising.
Sept. 16, 2023
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at [email protected]
Sept. 15, 2023
Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions.
Sept. 10, 2023
I would recommend the app.
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at [email protected]
Sept. 10, 2023
Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions
Sept. 9, 2023
Very easy set-up
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at [email protected].
Sept. 4, 2023
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at [email protected].
Sept. 4, 2023
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at [email protected].
Sept. 1, 2023
Do you still need to install a UET tag to track regular campaign ads? Or does this app setup all the conversion tracking needed?
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at [email protected].
Aug. 26, 2023
The most easy set up not like all others which is a cumbersome process great job Microsoft keep simple as should be.
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at [email protected].
Aug. 15, 2023
Easy and fast to connect and start listing items from my Shopify store. I would highly recommend, I Love It!
Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions.
Aug. 8, 2023
DO NOT USE! MY ACCOUNT WAS BLOCKED AFTER INSTALLING THIS APP! Saw some traction come in from Bing so figured I would check out the Channel. Set up my Microsoft ad account and then connected them. 5 days later checked out how the $50 per day budget was progressing, but upon logging in the account is "closed" and they cant tell me why. Kind of crazy but there are many other apps that I can spend my ad revenue with. - Mid-sized store we ship about 250+ orders per day. On advanced about to upgrade to Plus
Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at [email protected] so we can investigate this.
Aug. 5, 2023
I have had issues with almost every other sales channel I've used. Every aspect of the Microsoft Channel just worked the way it was supposed to. From initial setup, to creating ads to creating and adding tags. It all just worked. I was blown away. Then, when I went to create my first campaign (not being familiar with the process, I was worried I'd mess it up) I got a phone call "from ad support" offering to assist me on my Ad Setup. Again... Blown Away... On a scale from 1 to 10, you guys get a 25. Well done, Microsoft!
Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions.
Aug. 1, 2023
The setup was a bit difficult, but the functions of the app was well worth it. Not only I got free listing on the Bing Shopping tab but I also able to run Microsoft ads as well.
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at [email protected].
July 14, 2023
My store wasn't approved within seconds of having the app.... I don't recommend this app at all....
Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at [email protected] so we can investigate this.
July 10, 2023
Terrible communication. Vague instructions. Horrible experience with little guidance or feedback. Process is convoluted and overly complex compared to other platforms such as Google Adwords.
Store
4Rails.com
Using app
9 days
Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at [email protected] if you continue to have issues when using our app.
June 24, 2023
Great App. Easy to use. Would recommend any new store owner try this out as it is free to install this.
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at [email protected].
June 12, 2023
Straightforward and simple to use advertising toolset. Good additional exposure for our company that has resulted in new business sales.
Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions.
May 30, 2023
I have not had any success with this app. I continue to get error server messages and it takes days for support to respond. Once they respond and I respond back its like they don't see my response or do, and choose to state, they have not received a response back and close out the ticket.
Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at [email protected] so we can investigate this.
May 24, 2023
After days of working with customer support, this channel still isn't working. In normal MS fashion, the software is cumbersome to setup and doesn't work properly. Error messages are ambiguous and the setup directions are incomplete. The time it has taken to set up this one channel has been more than all the other combined. The only thing that make me keep trying it the conversion rate through bing is higher than google for my shop. I'll try a few more days but at some point, I will give up.
Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at [email protected] if you continue to have issues when using our app.