Microsoft Channel
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I am just now starting to use it
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Do you still need to install a UET tag to track regular campaign ads? Or does this app setup all the conversion tracking needed?
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The most easy set up not like all others which is a cumbersome process great job Microsoft keep simple as should be.
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Easy and fast to connect and start listing items from my Shopify store. I would highly recommend, I Love It!
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DO NOT USE! MY ACCOUNT WAS BLOCKED AFTER INSTALLING THIS APP! Saw some traction come in from Bing so figured I would check out the Channel. Set up my Microsoft ad account and then connected them. 5 days later checked out how the $50 per day budget was progressing, but upon logging in the account is "closed" and they cant tell me why. Kind of crazy but there are many other apps that I can spend my ad revenue with. - Mid-sized store we ship about 250+ orders per day. On advanced about to upgrade to Plus
Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at [email protected] so we can investigate this.
I have had issues with almost every other sales channel I've used. Every aspect of the Microsoft Channel just worked the way it was supposed to. From initial setup, to creating ads to creating and adding tags. It all just worked. I was blown away. Then, when I went to create my first campaign (not being familiar with the process, I was worried I'd mess it up) I got a phone call "from ad support" offering to assist me on my Ad Setup. Again... Blown Away... On a scale from 1 to 10, you guys get a 25. Well done, Microsoft!
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The setup was a bit difficult, but the functions of the app was well worth it. Not only I got free listing on the Bing Shopping tab but I also able to run Microsoft ads as well.
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My store wasn't approved within seconds of having the app.... I don't recommend this app at all....
Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at [email protected] so we can investigate this.
Terrible communication. Vague instructions. Horrible experience with little guidance or feedback. Process is convoluted and overly complex compared to other platforms such as Google Adwords.
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Great App. Easy to use. Would recommend any new store owner try this out as it is free to install this.
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Straightforward and simple to use advertising toolset. Good additional exposure for our company that has resulted in new business sales.
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I have not had any success with this app. I continue to get error server messages and it takes days for support to respond. Once they respond and I respond back its like they don't see my response or do, and choose to state, they have not received a response back and close out the ticket.
Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at [email protected] so we can investigate this.
After days of working with customer support, this channel still isn't working. In normal MS fashion, the software is cumbersome to setup and doesn't work properly. Error messages are ambiguous and the setup directions are incomplete. The time it has taken to set up this one channel has been more than all the other combined. The only thing that make me keep trying it the conversion rate through bing is higher than google for my shop. I'll try a few more days but at some point, I will give up.
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Experience has been smooth and without complications..we are very happy to have added this application to our store
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I haven't had any problems working with this channel, its has great customer service, who are always ready to help along the way. I've found there product user friendly and straight forward.
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at [email protected].
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Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at [email protected] if you ever need any assistance or have any questions.
Signed up and set up account and added credit card and then went to log back in and was blocked. I contacted support and was told that my account was blocked for my life time without any explanation and absolutely right of appeal after "Serious and extensive" review (of all of 2 minutes). I have been an ad user on google for years without any issue. This is such poor business practice by Microsoft. No explanation? No right of appeal? Just NO and never apply again for the rest of your life. Horrible experience, am very upset, sorry but I take this personally and it is grossly unfair.
Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at [email protected] if you continue to have issues when using our app.
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