Mirakl Connect
Automate Marketplace Integration & Growth | Mirakl Connect
Rating
4.2
feedback
56
chart
#408
All reviews
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Oct. 1, 2025
Good connector, orders flow correcly from Mirkal Markeplaces to Shopify, without any issue. Easy to set-up with good documentation. Also up to 25K€ gmv it is for free vs other aggregators that can be expensive for small companies like us
Sept. 29, 2025
A terrible app that inserts fields into Shopify without permission that can't be deleted afterwards, and it also has no real support. Stay away from this app, it ends up causing damage to the store that is then very difficult to repair.
July 28, 2025
We’ve been using Mirakl for 3+ years to connect to marketplaces and have found it very helpful. Mirakl's team is responsive and provides fast, effective support when need it.
July 25, 2025
July 17, 2025
Connecting the Shopify App to the Mirakl Account does not work (Internal server error #500). Very bad experience and no available customer support to get help, only an useless AI chatbot.
Thank you for taking the time to share your feedback. We sincerely apologize for the frustrating experience you encountered while trying to connect your Shopify app to your Mirakl account. We want to inform you that this issue was caused by a temporary technical problem with Shopify's API that affected multiple sellers between July 16th and July 17th, 2025. We're pleased to confirm that Shopify has now resolved this issue, and the installation process should be working correctly. Regarding customer support, we understand your frustration. While our AI chatbot is designed to help with initial troubleshooting, our dedicated support team is available to all customers with active subscriptions. If you have an active subscription and need further assistance, please don't hesitate to reach out to our support team directly. Best regards, The Mirakl Connect Team
July 4, 2025
We’ve been using Mirakl Connect to sync B&Q marketplace orders with Shopify, and the experience has been frustrating from start to finish. The app fails to transfer essential VAT information from Mirakl into Shopify, so every order appears as zero VAT. This is completely incorrect and makes the orders unusable for invoicing or accounting. This is not a minor issue. It creates real problems for tax compliance and financial reporting. Support confirmed that this limitation is known. There is no way to map additional fields, and no built-in tools to generate correct invoices. If you need accurate tax handling, proper order records, or anything beyond the bare minimum sync, this app will not meet your needs.
Thank you for taking the time to share your feedback about our Mirakl Connect app for B&Q marketplace integration. We sincerely apologize for any frustration this situation has caused your business operations. We want to clarify an important point about the tax information handling: This isn't actually a limitation of our connector, but rather reflects B&Q's specific order processing workflow. B&Q creates orders initially without tax information and only adds these details after shipping. Since Shopify doesn't allow tax modifications once an order is created, we cannot retroactively add this information. We completely understand how this impacts your accounting and invoicing processes. While this specific workflow is outside of our direct control, we encourage you to voice these concerns to B&Q, as marketplace-level changes would be needed to address this issue. We've provided more detailed information and explanations in your support ticket (#200529). Our team remains committed to providing the best possible integration experience, and we're continuously working to improve our connector within the constraints of both marketplace and Shopify systems. If you'd like to discuss this further or explore potential workarounds, please don't hesitate to reach out to our support team. Best regards, The Mirakl Connect Team
July 1, 2025
Mirakl Connect is the best system available for working effectively with retailers' marketplaces. It's intuitive to use and seamlessly integrates with our systems, saving our team so much time and effort. The support team is also really helpful. Thanks!
July 1, 2025
We’ve been using the Mirakl app for nearly a year now to connect our marketplaces and have found it extremely user-friendly and helpful. The Mirakl team is always responsive and provides fast, effective support whenever we need it. Special thanks to Clementine for her outstanding help!
June 19, 2025
Super great and communicative team, smooth onboarding so far & look forward to using the platform to its full potential
June 17, 2025
June 10, 2025
We have been using the app for many years now, nothing but pleasant experiences, and the Mirakl Team are there to support you along the way. Many thanks
June 6, 2025
Mirakl Connect has been a game-changer for our business. It made it so much easier to discover and connect with new marketplace opportunities, and the onboarding process was seamless. We've been able to expand our reach, grow sales, and build great relationships with partners - all in one place. Highly recommend for any brand looking to scale smart and efficiently.
June 6, 2025
Easy to use, great team to communicate with who are ready to help with any request!
June 5, 2025
We use this app for our store and have had a good experience using it, everything works as intended and the support from the Mirakl team is really good, they provide prompt solutions and are always happy to help. Thank you
June 4, 2025
The Shopify Connector has been an absolute game-changer for any online store / business. Its seamless integration has made managing product inventory and orders incredibly efficient. Overall, I highly recommend the Shopify Connector to anyone looking to enhance their e-commerce experience.
June 4, 2025
Great app for connecting marketplaces — intuitive interface and a responsive support team that truly helps when needed
June 4, 2025
Works very well for us to integrate the marketplace sites with our shopify system and warehouse system too. Orders flow through seamlessly and dispatch/tracking can be added . Would recommend