Rating

4.6

feedback

488

Reviews

chart

#1,427

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    26%
  • Less than a month
    33%
  • Less than a year
    33%
  • More than a year
    6%

Reviews Summary

The Monster Cart app has received overwhelmingly positive reviews from users, with many praising the exceptional customer service provided by the support team. Users highlighted the quick response times, helpfulness, and friendliness of the support staff, particularly mentioning individuals like Angelica and Charlene. The app itself was commended for its ease of use, customization options, and ability to increase average order value (AOV) through features like upsells, free gifts, and discounts. Users also appreciated the responsiveness of the support team in resolving any issues or technical difficulties encountered during setup or usage. However, there were a few negative reviews mentioning delays in cart loading, issues with mobile responsiveness, and lack of response from customer service in some cases.

Highlights

Exceptional customer service and quick response times
Ease of use and customization options
Ability to increase average order value (AOV)
Responsive support team in resolving issues
Negative feedback on delays in cart loading and lack of response in some cases

Rating Breakdown

  • 5
    91% (445 ratings)
  • 4
    3% (15 ratings)
  • 3
    2% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    3% (14 ratings)

Reviews with Text

  • 99% (482)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 12, 2025

unfortunately support is ghosting me and is not answering to any of my tickets. App stopped working and 20% of orders are not discounted.

Using app

Over 3 years

Total reviews

5

Average rating

2.6

Developer Reply

Ty here one of the founders. Please respond to the emails we have been sending. I can see the team has been trying to help but aren’t getting responses.

5 / 5 Share

Dec. 11, 2025

MonsterCart is a really great app! We've tried a fair few similar apps, but have always come back to MonsterCart as the interface is easy yet powerful to use! The customer service is above & beyond, super helpful.

Using app

11 months

Total reviews

3

Average rating

5.0

2 / 5 Share

Dec. 10, 2025

Warning this does NOT work with product variants. It also does not work with subscription products (i.e., excluding subs from upsells) Their product says "fully compatible with product variants" but that does not mean it's possible to do a product upsell with a specific variant. Instead it means that it can apply in the same way to all variants of a product.

Using app

7 days

Total reviews

5

Average rating

4.4

5 / 5 Share

Dec. 8, 2025

Outstanding customer service! They were incredibly helpful, fast, and made sure every issue was resolved immediately. So impressed!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

excellent customer service and team develop

Using app

23 days

Total reviews

1

Average rating

5.0

All reviews

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