Monster Cart Upsell+Free Gifts for Shopify

Monster Cart Upsell+Free Gifts

Monster Cart Upsells, Free Gifts and More For Shopify

Rating

4.8

feedback

658

Reviews

chart

#437

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    9%
  • Less than a month
    24%
  • Less than a year
    52%
  • More than a year
    14%

Reviews Summary

The reviews for the Monster Cart Shopify App are mostly positive, highlighting the excellent customer service provided by the support team. Users appreciate the quick responses and helpful assistance, with specific mentions of team members like Charlene and Angelica. The app is praised for its functionality, ease of use, and ability to increase average order value (AOV). However, there are some negative reviews regarding slow or lackluster support, technical issues affecting sales, and concerns about certain features like subscription support and free gift calculations. Overall, the app seems to be well-received for its features and support, with room for improvement in certain areas like responsiveness and feature enhancements.

Highlights

Positive customer service and quick responses
Functionality and ease of use
Ability to increase average order value (AOV)
Issues with support responsiveness and technical problems
Concerns about specific features like subscription support and free gift calculations

Rating Breakdown

  • 5
    93% (609 ratings)
  • 4
    3% (19 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (11 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 17, 2025

Such a game changer! Love the simplicity and effectiveness of this app - also the support team were really fast to solve my issues during set up!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2025

Monster Cart Upsell is by far the smoothest experience I’ve had on Shopify. The setup was almost too easy – it literally took me just a few minutes to get it up and running, with no need to mess around with code or complicated settings. What really blew me away was the customer support. I had a small question about customizing the design, and their support team replied almost instantly – super friendly and helpful. They provided clear guidance and helped me get everything just the way I wanted. The cart itself? It looks amazing. Super modern, clean, and very detailed – everything from product add-ons to discounts and custom messages blends perfectly into the cart design. My conversion rate has already gone up, and the whole shopping experience feels much more premium for my customers. If you're on the fence – just install it. You won’t regret it. – Happy store owner

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 11, 2025

Very strong customer service and prompt response

Using app

4 months

Total reviews

5

Average rating

5.0

4 / 5 Share

March 31, 2025

When I fist emailed the team asking them about pricing I got an email pretty quick, I emailed back to confirm a few things but did not get a response which was disappointing. In the end I decided to just try it anyway. So far so good, It was a little funny to set up. Overall though I just had to make sure I was going step my step. I had some issues with how the shipping slider looked and I was able to get some help on this which was great so I really appreciated that quick turn around. I have not seen any amazing conversations or increase as yet in AOV however, I am quite a new store and also I have only one campaign being used so these might be playing into that. I will see how I go and use some other campaigns and see if this helps with my conversions/AOV ect. would recommend trying it out and just seeing if it right for you.

Using app

11 days

Total reviews

2

Average rating

4.0

5 / 5 Share

March 28, 2025

Great app & team. Customer service is always ready and happy to help with any problems. Charlene is lovely and always a pleasure to work with.

Using app

2 months

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more