Monster Cart Upsell+Free Gift
Boost AOV With In Cart Upsell, Free Gift Rewards GWP,...
Rating
4.5
feedback
491
chart
#2,396
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
25%
-
Less than a month
33%
-
Less than a year
34%
-
More than a year
6%
Reviews Summary
The reviews for this Shopify App are quite mixed. Positive aspects include easy usability, helpful customer service, and quick issue resolution. Customers appreciate the support team, especially individuals like Angelica and Charlene, for their prompt and effective assistance. The app is praised for increasing Average Order Value and being user-friendly. However, negative aspects mentioned in the reviews include problems with billing, lack of response from customer support, issues with the app not working properly, and confusion with charges and functionalities. Some users also reported difficulties with compatibility with product variants and subscription products.
Highlights
Review RSS Feed
All reviews
Jan. 28, 2026
Unfortunately I have had a terrible experience with this APP. I contacted multiple times during the few months I had this about the dashboard never working the entire time, so I could never check any data. I also have just seen I've been charged multiple times for the same period even though its meant to be a monthly fee on the plan I was on and then also after I finally cancelled I have still been charged again yesterday for another month. I can't contact support now that I have uninstalled and shopify said I need to take the charges up with the app.
Hey team .. Just sent an email. We are in the process of migrating stores to V2 of Monster Cart for analytics. Love to get you sorted there as per conversation. I've also written to you about the charges. Unfortunately this is how Shopify charges our usage and prorata. Its tricky to unpack (please see email) Ty Co-founder Monster Cart
Jan. 28, 2026
Easy to use, never glitches or never had any problems. Customer service is quick & real humans which is great (Shout out to Angelica for going above & beyond.)
Jan. 27, 2026
I'm really not so tech savvy, but that's not a problem! The Team at Monster Cart, especially my new best buddy Charlene, was there to help me create a cart that was tailored for my e-commerce site to increase my Average Order Value. It was everything I was looking and hoping for in a tool to help me with my business. Thank you Monster Cart!
Jan. 19, 2026
Really great app, and the customer service has been phenomenal - reached out to customer service with an issue and had everything fixed within 10 minutes.
Jan. 11, 2026
Decent app, but picked up that they are duplicating their charges every month. They charge a monthly fee + usage & a monthly fee again. I reached out to their support 2 weeks ago and keep getting a general response that they've passed on the message to the team leader, but still no response. Can you please refund and fix your charges ASAP? Check your charges on your monthly bill!
Hey team 🥰 This is how Shopify system charges with a base charge plus usage separate. This is in-line with our normal pricing listed in FAQs. Really sorry you received a general response message. This should have been communicated day one. Please read the emails I've sent over past weeks. Id love to have the opportunity to make this into a 5 star response. Ty Chapman - Monster Cart Founder
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more