All reviews

Rating Breakdown

  • 5
    95% (585 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (9 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 19, 2024

Excellent customer service, very fast and prompt! Would highly recommend

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Super easy to install and set up! I had Monster Cart as a back-up plan in case my coded free GWP didn't work, and I'm so glad I had it handy. I was able to set this up in minutes ahead of our Black Friday sale, what a life saver! Couple of tweaks along the way, and customer support was super quick to respond and help out!

Using app

--

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Monster Cart is always my go to for cart gamification. The support team is extremely helpful, always so nice and so quick to reply!!!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Best app I used for free gifts on shopify! Super customizable, also has an option for a sticky cart that holds the product image- other apps don't. The urgency text in the cart is BRILLIANT. 24/7 customer service from my experience so far!

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

best customer service. prompt and always knowledgable !

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

I've been using Monster Cart Upsell for over a year. The features are great, and the customer service is amazing! Highly recommend!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

It's been really good so far, support is great and a little bug was fixed quickly. So much functionality and always adding new features, plus excellent price. Very happy with this app, seems to have helped our conversion rate too!

Store

EQUISK

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Great install experience with the help from the team!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2024

A very convenient app to use. Customer support is great too

Using app

9 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Amazing customer service! The app was having conflict with another app so I contacted them and they solved in 10 minutes. Amazing!

Using app

10 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 7, 2024

Been great to work with and unreal support

Using app

41 minutes

Total reviews

1

Average rating

4.0

3 / 5 Share

Nov. 14, 2024

Angelica helped us solve some issues with our app on two of our stores at the same time, she assisted in solving our issues which I have no doubt will increase our revenue the very next day as we have seen on our other projects. She very good and responsive to fix the issues I had. The second time around I raised a request and mid chat, Charlene decide just to take a long extended lunch break and stop replying mid conversation, shortly after that it was passed onto Dounya, I find never tries to solve anything and I get no where. Try to get Angelica if you can for support!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Echanges rapides et efficaces ! super service !

Store

YNOVA

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

I'd like to give compliment to the agent, Angelica, who was being very prompt and helpful when I needed assistance. Monster Cart is also a great app to upsell your store, maybe there's bits and pieces that we need to look more into so we can maximise the use of it. Thank you Monster Cart Team, our cart looks awesome! Weeeee!!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Support are human and prompt and friendly, Can-do attitude. Everything you want :-)

Using app

About 1 month

Total reviews

2

Average rating

5.0

1 / 5 Share

Oct. 30, 2024

A lot of glitches are there, and when you contact the customer care their response is really pathetic. You have to wait for 24 hour in order to get a proper response from the dev team. Considering the app cost I won't recommend this app to anyone else

Using app

8 days

Total reviews

7

Average rating

4.4

Developer Reply

Sorry we aren't compatible with the checkout system you wanted to use and this messed with your analytics. Unfortunately, this is a limitation Shopify puts on us. I can see you also had custom features you wanted live. Unfortunately, things can take a little longer for custom work and technical responses during Q4 inanity growth period. Understand your frustration there. In the end I'm glad to see you have chosen to continue with Monster cart. I hope you have a great end to the year! The team works tirelessly during these periods. Please let us know if there is anything we can do to turn this into 5 star service. Happy Upsells! Ty - Monster co-founder

5 / 5 Share

Oct. 31, 2024

I am always happy with the quick response and assistance from the team. Angelica was especially helpful for me today. Thank you!

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

Very Helpful when I had a question, solved it within 10 minutes

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

I signed up for 2 Monster App Softwares to help my customer's Shopify Experience, as well as my company increase revenue and experience opportunities. I have built an out of the box store front that doesn't integrate automatically when you install and activate it... I sent a simple support request, correspondence was seamless, I gave permission on the back end for them to take a look, and less than 12 hours later, they embedded both apps, and got them running perfectly by the time I logged in the next morning! I'm still in my "30 Day Free Trial" of the apps (literally less than 24hours since I signed up), and I am already extremely impressed! 10/10 recommend!

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

App zu 100% zu empfehlen.

Store

Swatchy

Using app

About 1 year

Total reviews

3

Average rating

5.0