Monster Cart Upsell+Free Gifts
All reviews
Very happy to give the support team a 5 star review! I was going live with a promotion and I noticed the night before the drop downs were not working as I just upgraded to V2 of the app. The team were straight onto it and resolved it quickly. Always super helpful even when the customer (i.e. me) was in panic mode. Thank you!!
Really great customer service with prompt replies and quick actionable solutions. Great app overall!
Excellent app and service above expectations. Fast, friendly help and always gets a solution to any question or problem. We have been using this app since March 2023. Highly recommended!
Thanks absolute legend!!!!! ๐๐ป๐๐ป๐๐ป Been a pleasure working with you over the years! ๐ฅฐ๐ฅฐ๐ฅฐ๐ฅฐ๐ฅฐ๐ฅฐ๐ฅฐ
amazing app that converts, great and speedy customer service
Thanks big time for the kind words ๐๐ป
Good app, Have definitely noticed an increase in AOV with the progress bar integrated into the checkout
App is blocking the zoom feature on my store from working on mobile. I found this out by disabling all app embeds and restoring them one by one, testing the zoom feature each time. When I enabled this app, the zoom feature went away again. Reached out to customer service and that was useless. Decided to uninstall the app and found a free alternative while searching.
Hey there - I didn't see mention of zoom features with support? This would be a simple theme fix ๐ . I do see cart clashed with another upsell app that was resolved quickly. Hope we can make this right if you reached out again. Our app replaces the need for the tier app on your store and another app... Feel free to reach out again if you want. Ty - Co founder Monster
I just downloaded this app, actually started with another one but then swithced to this one becuase this one had more and better features such as the sticky add to cart combined with everything else. Had some issues setting it up but the support has been really quick and so far managed to solve everything I have asked for :) very satisfied!
I am very new to Monster Cart but over the last 2 weeks have needed help and clarification on a number of issues during a Mothers Day campaign. The response time was very quick and the advice was clear and concise making it very easy to implement the updates on my website. I feel confident that i can navigate the cart myself without relying on others to assist me in the future. Highly recommend them!
Super helpful service with any issues
thanks big time for the kind words! Means a heck of a lot to the team ๐
Very good and friendly service.
awww thanks for the kind words!
I've been using this app for over 3 years and honestly is so good and easy to use. service is amazing and a lot of things they have taken upon themselves to help and edit on behalf of me when i dont understand the steps.
Massive thankyou!!!!! The team works so hard. Means a heck a of a lot to the team. ๐๐ป๐๐ป๐๐ป๐๐ป Ty
I really appreciate the support from the Monster Cart team. They were amazing and helped me resolve an issue that was actually caused by another app affecting my cart. Their response time was excellent, and they went above and beyond their own app to identify the problem and help fix it. Truly impressive service, thank you so much!
Amazing customer service. I just had a quick question and the team responded very quickly, they even jumped on my website to see if the app was running smoothly and flagged a few things I hadn't pick up on. I installed the app and saw and increase in AOV within the hour! 10/10
A very kind girl helped me immediately, the service is truly professional. Charlene was helpful and very friendly.
I've been so impressed with Monster Cart so far - the team are very helpful as well in quickly answering any set-up questions. I really like the added features that Monster cart have that I know don't exist in the other cart apps - Monster Cart for example have in-cart drawer scarcity timers and banner announcements. Fantastic!
I've had assistance with 2 completely different things now and both times the service has been great, with quick fixes.
The girls behind this app are so supportive, knowledgeable and kind. They have been a help, and answer any question so quickly. Thank you so much!
Incredibly fast, responsive, and helpful customer service!! I had an issue with a product photo carousel in the slide-out cart on my website, and I contacted Monster Cartโs customer service. Their team got back to me within 10 minutes, requested access to my store, and sorted out the problem instantly. Absolutely fantastic!
Doesn't attribute sales. Meaning I have no idea if the app is driving any value. 'just trust me bro' is a bad value proposition
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