All reviews

Rating Breakdown

  • 5
    92% (449 ratings)
  • 4
    3% (15 ratings)
  • 3
    2% (8 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (12 ratings)

Reviews with Text

  • 99% (483)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 1, 2025

Great experience with the support team. Highly recommend this plugin for any Shopify store trying to experiment with different discount structures.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

I couldn’t be more impressed with the support I received from Charlene at Monster Upsell. From the moment I reached out, she was exceptionally helpful, patient, and knowledgeable. She took the time to fully understand the issue, explained solutions clearly, and went above and beyond to make sure everything was working perfectly. Her communication was fast, friendly, and professional throughout the entire process. It’s rare to find customer support that truly cares, and Charlene absolutely delivered that. Thanks to her outstanding assistance, the entire experience was stress-free, and our store is now running better than ever. Charlene is an incredible asset to the Monster Upsell team, and I’m extremely grateful for her help! Highly recommended support — 10/10!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

I needed some assistance setting up my BFCM Cart, and Live Chat Support came on in seconds and helped me in seconds. Top notch... thank you so much!

Store

Holstee

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 23, 2025

The best app with the best support, stop searching !

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Angelica Rocks! Helped me like instantly when I couldn't get my cart working. Had a problem for months. Goat.

Store

Vexivo

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

So far the customer service has been great all my little teething issues have been sorted and now excited to see this app bring in the sales :) so happy i found an app to help! thanks guys

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2025

I'm not the best with IT so needed a bit of guidance and was so well looked after by Angelica who helped me through the set up stage. All working well now. Her help and patience was much appreciated. Thankyou

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

I had a play with over 10 different upsell+free gift apps, and Monster Cart came out the winner, offering everything I needed, easy customisation and fair pricing. The cherry on top, their customer support is next level. Highly recommend this app. Thanks, Monster Cart Team!

Using app

About 12 hours

Total reviews

4

Average rating

5.0

1 / 5 Share

Nov. 9, 2025

malisima atencion al cliente y despues no puedes ni cambiar colores, ni poner regalos ni nada

Using app

3 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 2, 2025

Great app! Easy to set up, and makes you additional revenue with little to no effort! The support team is super fast and super helpful! They always resolved my issues in no time!! Everyone should install this app. It's a no-brainer!

Store

Ambrosia-Nektar.com

Using app

About 1 year

5 / 5 Share

Oct. 20, 2025

Amazing customer service — Charlene has been super helpful! Love how flexible the customisation is across different cart types. We had a few hiccups with integration, but the dev team helped us sort it out quickly.

Using app

29 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Excellent Support and Quick Response! I had a great experience with the Monster Upsells team. Their support is excellent and super quick! A special thanks to Charlene, who was very helpful, friendly, and responsive throughout the process. She made everything so smooth and easy. Highly recommend this app and their amazing support team!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

I dont write reviews very often, but i had to give feedback from what has been a great experience all round with this app. Not only does it give me a lot more sales and easy to use - but the customer service is the best ive ever encountered. I'd recommend this app to anyone.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

Having some tech issues and Charlene noticed some other issues which she is getting fixed asap. Great App, great support!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

the fastest chat service, and personable too! Fixed our issue within minutes.

Store

IVEAGH

Using app

7 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 7, 2025

Using app

10 months

Total reviews

2

Average rating

1.0

5 / 5 Share

Oct. 7, 2025

Very responsive and warm! Thanks again!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Excellent team support. very helpful in getting things up and running. Friendly and quick! Thanks Monster Cart

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Great, friendly customer service

Store

Swoodi

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Really good customer service, friendly and quick. The app is easy to use and professional, with lots of options for customisation so it blends well with my store. It does exactly what it says it does!

Using app

5 months

Total reviews

1

Average rating

5.0