All reviews

Rating Breakdown

  • 5
    95% (587 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (9 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 12, 2023

Charlene was an awesome support to help us get our cart sorted! The install videos were not great to follow along with on the app so I had to email for help. Im so glad Charlene was super quick at responding and helping me change it a few times and get it all live! Great customer service.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2023

Great and quick customer support. Charlene was able to help me immediately with an issue I had. Highly recommend!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2023

Only took a few minutes to get the app up and running. Super intuitive, very customizable and exactly what I was looking for. Had one minor checkout thing I needed support for and Charlene was really quick about getting back to me and fixed it right away. Thank you!

Store

RARR

Using app

8 months

Total reviews

16

Average rating

4.4

5 / 5 Share

April 28, 2023

really solid so far. had a bug with an app i was already using and charlene has been helping me get it resolved really quickly. excited to try it out, the ux is really clean and eager to see how it performs!

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 26, 2023

We've been in touch quite regularly with support since installing this app. Charlene has been incredibly responsive, and has helped with some of our teething issues, and some queries we've had so far. Currently the app is functioning well, and we're looking forward to seeing what it can generate for us.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2023

Raneen is an amazing person, did everything i asked for. perfect service and in the app is literally everything you need. recommend!

Store

Trueblo

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 23, 2023

Best support team. Easy interface. I had everything set up in a matter of moments . I can already see my AOV increased!!! Thanks team

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2023

App works great and Charlene was super helpful with any questions we had setting it up and fixing any problems we cam across

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2023

Support, specifically Charlene was helpful and quick. Great app and has been helpful for gamifing the process

Using app

About 1 month

Total reviews

8

Average rating

4.8

5 / 5 Share

April 18, 2023

Great app and the customer support is amazing. We had 1 issue and Charlene from customer support fixed it immediately

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 17, 2023

Very easy set up for the app. I am a complete Shopify rookie and very very easy to work through. I needed one little bit of extra assistance and Charlene was super quick to respond and sorted my issue very quickly!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2023

Charlene was really great, super fast and quick, answered all my questions and helped me fix the problem that i have. Thank you so much !!

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 17, 2023

Charelene is very good to help, quickly responsive to my all the doubts and queries. Thanks for your support.

Using app

4 months

Total reviews

4

Average rating

4.0

5 / 5 Share

April 17, 2023

Charlene was great, super fast and quick, answered all my questions. Love this app and great support.

Store

Engravd

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2023

Great App has helped add extra cashflow through my business. the upsell as checkout as been very successful for me just keep it under $10 and the free shipping visual at checkout is also great. Highly recommend. Customer support is prompt in responding when needed.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2023

Great customer service. Cherlene helped me and she was very helpful. We have been loving using this app for our store for about 10 months now.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2023

Charlene and the team is great! Always quick to respond and positive. Appreciate everything they do to ensure their tools work for us.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2023

Charlene is a GUN. Had an issue with the app but issue was solved quicker than i could change my underwear

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2023

Service was very good from Charlene, very knowledgable and quick. Was able to rectify my problem within a few minutes

Using app

15 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 3, 2023

I had this app downloaded for a loooong time, finally took the time to set it up and I WIIISSSSHHHH I set it up sooner as it is unreal! It is soooo fast and quick, probably the fastest smoothest app i have worked with and genuinely makes our store look like its had 10x the amount spent building it. Huge shoutout to "Charlene" in particularly who has helped me more than any other support from another app. Should out to other team members and the dev there too as all have been great, "Shada" also has helped me many nights so bg shout out to her. Overall amazing i think i have asked "Charlene" a million questions and every time she has been hugely enthusiastic to help! 10/10 100% recommend!

Using app

10 months

Total reviews

6

Average rating

5.0