All reviews

Rating Breakdown

  • 5
    90% (447 ratings)
  • 4
    3% (15 ratings)
  • 3
    2% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (18 ratings)

Reviews with Text

  • 99% (488)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 17, 2023

Charlene was great, super fast and quick, answered all my questions. Love this app and great support.

Store

Engravd

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2023

Great App has helped add extra cashflow through my business. the upsell as checkout as been very successful for me just keep it under $10 and the free shipping visual at checkout is also great. Highly recommend. Customer support is prompt in responding when needed.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2025

Great customer service. Cherlene helped me and she was very helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2023

Service was very good from Charlene, very knowledgable and quick. Was able to rectify my problem within a few minutes

Using app

9 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 3, 2023

I had this app downloaded for a loooong time, finally took the time to set it up and I WIIISSSSHHHH I set it up sooner as it is unreal! It is soooo fast and quick, probably the fastest smoothest app i have worked with and genuinely makes our store look like its had 10x the amount spent building it. Huge shoutout to "Charlene" in particularly who has helped me more than any other support from another app. Should out to other team members and the dev there too as all have been great, "Shada" also has helped me many nights so bg shout out to her. Overall amazing i think i have asked "Charlene" a million questions and every time she has been hugely enthusiastic to help! 10/10 100% recommend!

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 30, 2023

APP = awesome, support = awesome, they replied to my message in a very short time and solved my problem perfectly. I absolutely recommend this app!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2023

Charlene was great she help me get all set up now I’m ready to sell I appreciate her thanks again Charlene

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2023

Thank you Charlene to the customer service of this APP for the instant reply to the message. My questions have an answer, and they are done with Charlene and Raneen.

Using app

22 days

Total reviews

7

Average rating

3.9

5 / 5 Share

July 28, 2024

The best cart & team. I've been using since Feb '23 and the cart has been one of our best performing apps, and we have loved seeing it get even better over time, the team is continually making it better & better. Works well with cart upsells and gift with purchase gamification. We recently did a our biggest sale ever, a planned 30 minute "frenzy", the app worked seamlessly during the busy period. The team are extremely helpful, have worked with our developers whenever we needed to integrate some custom code on our end to the app, and always there if there's any hiccups. Highly recommended

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 13, 2023

Amazing app and service! I set the app up a few days ago in order to increase AOV. Their design and layout is top notch. Very logical UI too. I also appreciate the free revenue boosting course they offer. Big shoutout to Charlene for her help today as well. I needed some assistance getting my offer to work, buy three and get a free gift. She was incredibly helpful. Great app for increasing AOV and they completely stand behind what they offer!

Using app

3 days

Total reviews

7

Average rating

4.9

5 / 5 Share

March 10, 2023

An incredibly good app, for the perfect slide cart with progress bar and a lot more too. Support answered questions within minutes. 10/10. Thank you.

Using app

2 days

Total reviews

9

Average rating

5.0

5 / 5 Share

March 9, 2023

I had a few questions about implementation and Charlene spent almost an hour helping me get everything set up the way I wanted

Using app

About 4 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

March 7, 2023

Charlene has been incredible. quickly fixed our implementation and we are up and running in no time

Using app

About 5 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

I've had Monster Upsell for a few years and wouldn't be without it. The team are always helpful and respond so quickly. Definitely recommend.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2023

Brilliant , efficient & professional service. Charlene went above and beyond to ensure my customers will have the best possible experience on site. It's a no brainer- this App delivers results :)

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 1, 2023

Great app! Charlene was super helpful in fixing up any issues I had and has a great sense of humour as well!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Awesome app. Lots of potential to help increase your conversion rates and Average dollar sale. Charlene was a huge help in the service desk chat.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2023

Chatted to Charlene who was extremely helpful getting the final pieces of the puzzle completed for set up.

Store

VIXSA

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2023

They are really quick to solve problems, and the service attitude of customer service is also very good, especially Miss "Charlene"

Store

ViVANT

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Great app and amazing support. Charlene is super helpful and got all our issues sorted straight away.

Store

Alohra

Using app

9 days

Total reviews

2

Average rating

5.0