All reviews

Rating Breakdown

  • 5
    92% (449 ratings)
  • 4
    3% (15 ratings)
  • 3
    2% (8 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (12 ratings)

Reviews with Text

  • 99% (483)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 28, 2024

The best cart & team. I've been using since Feb '23 and the cart has been one of our best performing apps, and we have loved seeing it get even better over time, the team is continually making it better & better. Works well with cart upsells and gift with purchase gamification. We recently did a our biggest sale ever, a planned 30 minute "frenzy", the app worked seamlessly during the busy period. The team are extremely helpful, have worked with our developers whenever we needed to integrate some custom code on our end to the app, and always there if there's any hiccups. Highly recommended

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 13, 2023

Amazing app and service! I set the app up a few days ago in order to increase AOV. Their design and layout is top notch. Very logical UI too. I also appreciate the free revenue boosting course they offer. Big shoutout to Charlene for her help today as well. I needed some assistance getting my offer to work, buy three and get a free gift. She was incredibly helpful. Great app for increasing AOV and they completely stand behind what they offer!

Using app

3 days

Total reviews

7

Average rating

4.9

5 / 5 Share

March 10, 2023

An incredibly good app, for the perfect slide cart with progress bar and a lot more too. Support answered questions within minutes. 10/10. Thank you.

Using app

2 days

Total reviews

9

Average rating

5.0

5 / 5 Share

March 9, 2023

I had a few questions about implementation and Charlene spent almost an hour helping me get everything set up the way I wanted

Using app

About 4 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

March 7, 2023

Charlene has been incredible. quickly fixed our implementation and we are up and running in no time

Using app

About 5 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

I've had Monster Upsell for a few years and wouldn't be without it. The team are always helpful and respond so quickly. Definitely recommend.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2023

Brilliant , efficient & professional service. Charlene went above and beyond to ensure my customers will have the best possible experience on site. It's a no brainer- this App delivers results :)

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 1, 2023

Great app! Charlene was super helpful in fixing up any issues I had and has a great sense of humour as well!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Awesome app. Lots of potential to help increase your conversion rates and Average dollar sale. Charlene was a huge help in the service desk chat.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2023

Chatted to Charlene who was extremely helpful getting the final pieces of the puzzle completed for set up.

Store

VIXSA

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2023

They are really quick to solve problems, and the service attitude of customer service is also very good, especially Miss "Charlene"

Store

ViVANT

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Great app and amazing support. Charlene is super helpful and got all our issues sorted straight away.

Store

Alohra

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Very attentive customer service team who are always there to help when needed! We love the functions of the app!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2023

Fantastic experience. Charlene went above and beyond. App is slick and works like a dream. Highly recommend this app and team!

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2023

Had the most amazing experience with MonsterApps! Recommended from my e-commerce business group. Started off with a super helpful query from Shada late at night then followed up with super helpful Charlene the next day. YouTube tutorials are easy to follow to get started and Charlene was incredible helping me navigate any questions I had. Incredible support and I was able to keep the chat open whilst I set up the app, able to check in whenever I needed without having to close the chat. Obviously a business who has their stuff together and I look forward to recommending them to others.

Using app

About 2 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 20, 2023

Great product, fabulous customer service thank you Charlene - cant wait to see what results in the coming weeks

Using app

About 1 hour

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 20, 2023

Great service from Charlene! Highly recommend MonsterUpsells for ecommerce! Their customers service is fantastic and fast!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2023

Incredible customer service by Charlene; I had tech issues, theme issues, customization issues, use issues and feature issues - she resolved every single one incredibly fast. From install to every customization I wanted + all the info I needed took about half an hour. 10/10 recommend.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

I am loving the application and the support is excellent, Charlene helped me and I was very satisfied, she is a great professional.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

Charlee was very helpful and friendly. Like the app so far. Not much more to say really but the minimum is 100 characters.

Using app

About 12 hours

Total reviews

5

Average rating

4.4