All reviews

Rating Breakdown

  • 5
    95% (587 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (9 ratings)
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5 / 5 Share

March 5, 2023

Charlene with customer service was amazing! I was having trouble creating my first campaign and she did everything for me through the back end. Her personality was so fun and it felt like I was talking to a friend and not a robot. Highly recommend this app.

Store

Xalura

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2023

Awesome app. Have yet to experience the lift in CRO yet as I just installed but Charlene from suport really helped me get this app set up and I thought that was swell!

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2023

I've been putting off adding an upsell for ages and I don't know why. It was so easy to do and Charlene was really helpful. Definitely recommend

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2023

Good service buddy! Charlene was quick to help and answered all the questions I asked. I love having a buddy to help me!

Using app

6 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 1, 2023

Brilliant , efficient & professional service. Charlene went above and beyond to ensure my customers will have the best possible experience on site. It's a no brainer- this App delivers results :)

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 1, 2023

Great app! Charlene was super helpful in fixing up any issues I had and has a great sense of humour as well!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Awesome app. Lots of potential to help increase your conversion rates and Average dollar sale. Charlene was a huge help in the service desk chat.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2023

Chatted to Charlene who was extremely helpful getting the final pieces of the puzzle completed for set up.

Store

VIXSA

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2023

charlene did great work heling me with everything i need to get started she helped me setup everything

Using app

About 14 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 25, 2023

They are really quick to solve problems, and the service attitude of customer service is also very good, especially Miss "Charlene"

Store

ViVANT

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Charlene and her customer service team are always helpful! If you need any assistance, be sure to ask for Charlene.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Great app and amazing support. Charlene is super helpful and got all our issues sorted straight away.

Store

Alohra

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Very attentive customer service team who are always there to help when needed! We love the functions of the app!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2023

Fantastic experience. Charlene went above and beyond. App is slick and works like a dream. Highly recommend this app and team!

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2023

Had the most amazing experience with MonsterApps! Recommended from my e-commerce business group. Started off with a super helpful query from Shada late at night then followed up with super helpful Charlene the next day. YouTube tutorials are easy to follow to get started and Charlene was incredible helping me navigate any questions I had. Incredible support and I was able to keep the chat open whilst I set up the app, able to check in whenever I needed without having to close the chat. Obviously a business who has their stuff together and I look forward to recommending them to others.

Using app

About 2 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 21, 2023

lets go Charlene you helped me a lot with my new store lets fucking rock it yeahhhhhhhhhhhhhhhhhhhhhhh omg :D hahahhaha

Store

Alenne

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2023

Great product, fabulous customer service thank you Charlene - cant wait to see what results in the coming weeks

Using app

8 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 20, 2023

GREAT SUPPORT. CHARLENE WAS VERY THOROUGH AND HELPFUL AND RESOLVED ALL OUR TECHNICAL ISSUES :) THANK YOU

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2023

Great service from Charlene! Highly recommend MonsterUpsells for ecommerce! Their customers service is fantastic and fast!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2023

très bonne application j'ai eu des soucis au depart le suport ma tres bien aidé good support very fast thank you Charlene <3 i

Using app

About 1 month

Total reviews

1

Average rating

5.0