All reviews

Rating Breakdown

  • 5
    92% (449 ratings)
  • 4
    3% (15 ratings)
  • 3
    2% (8 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (12 ratings)

Reviews with Text

  • 99% (483)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 14, 2025

At BauUniverso™, we move fast — and so do they! I had a technical issue on my store that needed urgent attention. The MonsterApps team jumped in immediately, diagnosed the problem, and fixed it in just a few hours. Not only did they solve the main issue, but they also double-checked that all colors, sizes, and features were perfectly updated and running smoothly. Their communication was crystal clear, fast, and human — something you don’t often find in tech support. In an industry where delays are common, MonsterApps stands out for their speed, skill, and genuine care for their clients. They didn’t just meet expectations — they went beyond. Highly recommend them to anyone who values reliable, proactive, and high-quality support. Thanks again, MonsterApps — I’ll be recommending you every chance I get! — Founder & CEO — BauUniverso™

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

Nice app the support replies very fast aswell

Using app

About 18 hours

Total reviews

3

Average rating

4.0

Developer Reply

Hi there. We have a 10 day free trial in the app. You will see this when you install. If you need any help with this please reach out to our team in the app :)

5 / 5 Share

Aug. 7, 2025

Probably the most prompt and thorough app support I've ever received.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

Charlene was very helpful and easy to chat with. Made my experience with Monster Cart seamless, highly recommend.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

Angelica, was very helpful and fast reponding. Nice support!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2025

I can’t recommend the Monster Checkout Cart app enough! It’s incredibly customizable, easy to use, and integrates seamlessly with my Shopify store. What really sets it apart is the customer service — they respond so quickly and go above and beyond to help with any questions or tweaks I need. I love how flexible the app is, and it has made a huge difference for my store’s checkout experience. Truly impressed and very happy with both the app and the support team!

Store

Inprimo

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2025

Very quick and responsive. I really enjoy working with them and their support staff.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

July 27, 2025

The Monstercart upsell app looks amazing. I'm currently still going through setup, and have had an incredible experience with support helping me through some of my initial setup already.

Using app

31 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2025

Excellent experience with customer service team (Angelica in particular). Responses are always prompt and they've been very helpful in getting the cart to show on our site!

Using app

7 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 16, 2025

This app has great features and the best customer service I have ever experienced! Super fast replies and they always go above and beyond to solve any problems.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

June 24, 2025

Good customer service from Charlene

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2025

friendly customer support and great app

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2025

Great app great customer service have been using for years never looking back

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

May 30, 2025

Very helpful customer service, they helped me 2 separate times in 2 days both times they solved the issues in no time at all. The first was integrating the Shopify cart to monster as the shop cart icon to avoid confusion and the second was helping resolve an issue with my gift tiers. Thanks team!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 28, 2025

great customer service

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2025

I've always had such an amazing experience with Monster Upsell. The customer service team are swift with their replies and so helpful. Charlene is fabulous. A super easy app to integrate into your store. Highly recommend

Store

LMS

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2025

Angelica was very helpful in troubleshooting and fixing up the issue when we had trouble setting up the free gift offer. Response time is very quick and she was able to get it sorted in no time.

Store

Oobi

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

May 2, 2025

A great app for managing your carts with specials such as free gifts, discounts and campaigns. Their support channel is usually quick to reply and the team is very friendly and eager to help

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2025

Great customer service, very quick to reply and they have all the answers. Charlene in particular was very helpful, thanks!

Using app

28 days

Total reviews

9

Average rating

4.8

5 / 5 Share

April 27, 2025

So far we're loving it! We had a minor issue with a gift with purchase promotion we were running but the issue was swiftly resolved by the customer service team and our campaign was up and running asap.

Store

Chekoh

Using app

About 1 year

Total reviews

3

Average rating

4.3