All reviews

Rating Breakdown

  • 5
    90% (447 ratings)
  • 4
    3% (15 ratings)
  • 3
    2% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (18 ratings)

Reviews with Text

  • 99% (488)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 16, 2025

This app has great features and the best customer service I have ever experienced! Super fast replies and they always go above and beyond to solve any problems.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

June 24, 2025

Good customer service from Charlene

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2025

friendly customer support and great app

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2025

Great app great customer service have been using for years never looking back

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

May 30, 2025

Very helpful customer service, they helped me 2 separate times in 2 days both times they solved the issues in no time at all. The first was integrating the Shopify cart to monster as the shop cart icon to avoid confusion and the second was helping resolve an issue with my gift tiers. Thanks team!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 28, 2025

great customer service

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2025

I've always had such an amazing experience with Monster Upsell. The customer service team are swift with their replies and so helpful. Charlene is fabulous. A super easy app to integrate into your store. Highly recommend

Store

LMS

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2025

Angelica was very helpful in troubleshooting and fixing up the issue when we had trouble setting up the free gift offer. Response time is very quick and she was able to get it sorted in no time.

Store

Oobi

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

May 2, 2025

A great app for managing your carts with specials such as free gifts, discounts and campaigns. Their support channel is usually quick to reply and the team is very friendly and eager to help

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2025

Great customer service, very quick to reply and they have all the answers. Charlene in particular was very helpful, thanks!

Using app

28 days

Total reviews

9

Average rating

4.8

5 / 5 Share

April 27, 2025

So far we're loving it! We had a minor issue with a gift with purchase promotion we were running but the issue was swiftly resolved by the customer service team and our campaign was up and running asap.

Store

Chekoh

Using app

About 1 year

Total reviews

3

Average rating

4.3

5 / 5 Share

April 23, 2025

amazing customer support. Really good app to increase AOV

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2025

Such a game changer! Love the simplicity and effectiveness of this app - also the support team were really fast to solve my issues during set up!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

April 11, 2025

Very strong customer service and prompt response

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 23, 2025

Support team was fantastic helping us set this up, super responsive, have heard a lot of good things about this app from other businesses running Monster Cart across their store.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

March 13, 2025

I've been using this app on and off for a while and whenever I need help, charlene is all over it. Any issues are resolved in record timing and she is super friendly and helpful. This app has great functionality

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2025

I’ve been using Monster Cart App for a couple of months now, and I have no hesitation in recommending them. The functionality is excellent, and the app is easy to set up and customise. At first, I was hesitant to try it because I wasn’t sure about the cart design, but that concern was totally unjustified, as you can customise it to look exactly how you want. What also stands out is the amazing support team. They’re friendly, responsive, and always willing to help, which makes a huge difference.

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 5, 2025

Great customer service and has helped increase AOV. Cart process is a breeze and catches the customers eye.

Using app

8 months

Total reviews

9

Average rating

5.0

5 / 5 Share

March 2, 2025

Great app! The platform is easy to navigate and set up, and Angelica from support was amazing, she was quick to respond and really helpful. Definitely recommend!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

Huge upgrade over our previous cart. Customer support is also great. Gift with purchase and upsells has been pretty awesome. Highly recommend.

Using app

4 months

Total reviews

6

Average rating

3.8