All reviews

Rating Breakdown

  • 5
    91% (453 ratings)
  • 4
    3% (15 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (7 ratings)
  • 1
    3% (17 ratings)

Reviews with Text

  • 99% (492)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 4, 2025

We've used Monster Cart Upsell for several years now and it works well. Their customer support is also very quick to respond. Their live chat isn't always available, but if you start a chat they will email you back pretty quick. I've also given them access to my online store several times and they're able to fix issues for me. 5/5 stars!

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 2, 2025

Solid app, great customer support. I found and reported a bug which the team promptly fixed within 48 hours.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

The guys are MonsterCart are super helpful from the get go.

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 31, 2025

Super easy to set up and use. I was able to message them on a Sunday and get the ball rolling to fix an issue.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

I can’t say enough good things about the MonsterApp team. I had a very specific need that, honestly, felt like it would require a brand-new feature. Instead of brushing it off or giving me the usual ‘that’s not possible,’ they jumped in, listened, and actually made it happen. And the best part? They moved FAST! Way faster than I expected. It honestly felt like they built a custom solution just for me. That level of effort and dedication is rare, and I really appreciate the way they went above and beyond.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2025

That’s a wonderful app. I’ve seen other apps that are not as fast and are very heavy to run. This one is amazing, especially because of the kind of support they provide.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

At BauUniverso™, we move fast — and so do they! I had a technical issue on my store that needed urgent attention. The MonsterApps team jumped in immediately, diagnosed the problem, and fixed it in just a few hours. Not only did they solve the main issue, but they also double-checked that all colors, sizes, and features were perfectly updated and running smoothly. Their communication was crystal clear, fast, and human — something you don’t often find in tech support. In an industry where delays are common, MonsterApps stands out for their speed, skill, and genuine care for their clients. They didn’t just meet expectations — they went beyond. Highly recommend them to anyone who values reliable, proactive, and high-quality support. Thanks again, MonsterApps — I’ll be recommending you every chance I get! — Founder & CEO — BauUniverso™

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 7, 2025

Probably the most prompt and thorough app support I've ever received.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

Charlene was very helpful and easy to chat with. Made my experience with Monster Cart seamless, highly recommend.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

Angelica, was very helpful and fast reponding. Nice support!

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 4, 2025

I can’t recommend the Monster Checkout Cart app enough! It’s incredibly customizable, easy to use, and integrates seamlessly with my Shopify store. What really sets it apart is the customer service — they respond so quickly and go above and beyond to help with any questions or tweaks I need. I love how flexible the app is, and it has made a huge difference for my store’s checkout experience. Truly impressed and very happy with both the app and the support team!

Store

Inprimo

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2025

Very quick and responsive. I really enjoy working with them and their support staff.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

July 27, 2025

The Monstercart upsell app looks amazing. I'm currently still going through setup, and have had an incredible experience with support helping me through some of my initial setup already.

Using app

31 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2025

Excellent experience with customer service team (Angelica in particular). Responses are always prompt and they've been very helpful in getting the cart to show on our site!

Using app

7 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 16, 2025

This app has great features and the best customer service I have ever experienced! Super fast replies and they always go above and beyond to solve any problems.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

June 24, 2025

Good customer service from Charlene

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2025

friendly customer support and great app

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2025

Great app great customer service have been using for years never looking back

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

May 30, 2025

Very helpful customer service, they helped me 2 separate times in 2 days both times they solved the issues in no time at all. The first was integrating the Shopify cart to monster as the shop cart icon to avoid confusion and the second was helping resolve an issue with my gift tiers. Thanks team!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 28, 2025

great customer service

Using app

About 3 hours

Total reviews

1

Average rating

5.0