All reviews

Rating Breakdown

  • 5
    91% (453 ratings)
  • 4
    3% (15 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (7 ratings)
  • 1
    3% (17 ratings)

Reviews with Text

  • 99% (492)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 23, 2025

I've always had such an amazing experience with Monster Upsell. The customer service team are swift with their replies and so helpful. Charlene is fabulous. A super easy app to integrate into your store. Highly recommend

Store

LMS

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2025

Angelica was very helpful in troubleshooting and fixing up the issue when we had trouble setting up the free gift offer. Response time is very quick and she was able to get it sorted in no time.

Store

Oobi

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

May 2, 2025

A great app for managing your carts with specials such as free gifts, discounts and campaigns. Their support channel is usually quick to reply and the team is very friendly and eager to help

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2025

Great customer service, very quick to reply and they have all the answers. Charlene in particular was very helpful, thanks!

Using app

28 days

Total reviews

11

Average rating

4.8

5 / 5 Share

April 27, 2025

So far we're loving it! We had a minor issue with a gift with purchase promotion we were running but the issue was swiftly resolved by the customer service team and our campaign was up and running asap.

Store

Chekoh

Using app

About 1 year

Total reviews

3

Average rating

4.3

5 / 5 Share

April 23, 2025

amazing customer support. Really good app to increase AOV

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2025

Such a game changer! Love the simplicity and effectiveness of this app - also the support team were really fast to solve my issues during set up!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

April 11, 2025

Monster Cart Upsell is by far the smoothest experience I’ve had on Shopify. The setup was almost too easy – it literally took me just a few minutes to get it up and running, with no need to mess around with code or complicated settings. What really blew me away was the customer support. I had a small question about customizing the design, and their support team replied almost instantly – super friendly and helpful. They provided clear guidance and helped me get everything just the way I wanted. The cart itself? It looks amazing. Super modern, clean, and very detailed – everything from product add-ons to discounts and custom messages blends perfectly into the cart design. My conversion rate has already gone up, and the whole shopping experience feels much more premium for my customers. If you're on the fence – just install it. You won’t regret it. – Happy store owner

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 11, 2025

Very strong customer service and prompt response

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 23, 2025

Support team was fantastic helping us set this up, super responsive, have heard a lot of good things about this app from other businesses running Monster Cart across their store.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

March 13, 2025

I've been using this app on and off for a while and whenever I need help, charlene is all over it. Any issues are resolved in record timing and she is super friendly and helpful. This app has great functionality

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2025

Excellente appli avec un service client tres reactif , permet de personnaliser le panier m de A a Z , le selecteur de quantité marche parfaitement egalement

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2025

I’ve been using Monster Cart App for a couple of months now, and I have no hesitation in recommending them. The functionality is excellent, and the app is easy to set up and customise. At first, I was hesitant to try it because I wasn’t sure about the cart design, but that concern was totally unjustified, as you can customise it to look exactly how you want. What also stands out is the amazing support team. They’re friendly, responsive, and always willing to help, which makes a huge difference.

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 5, 2025

Great customer service and has helped increase AOV. Cart process is a breeze and catches the customers eye.

Using app

8 months

Total reviews

9

Average rating

5.0

5 / 5 Share

March 2, 2025

Great app! The platform is easy to navigate and set up, and Angelica from support was amazing, she was quick to respond and really helpful. Definitely recommend!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

Huge upgrade over our previous cart. Customer support is also great. Gift with purchase and upsells has been pretty awesome. Highly recommend.

Using app

4 months

Total reviews

6

Average rating

3.8

5 / 5 Share

Feb. 25, 2025

I love this app! So user-friendly and staff are always available to help which is a HUGE bonus for me as I'm not very tech-savy so I'm always needing help! :) The staff are wonderful and the app itself has help generate extra income for my business! We're planning a big sale soon and I can't wait to play around with all their features to scale my average order value even more! If you're looking for an app to help you increase your AOV then this is it!

Using app

2 months

Total reviews

10

Average rating

4.9

5 / 5 Share

Feb. 25, 2025

Love this app so far! It is fairly easy to use, and the instructional videos are useful. Support was super fast to reply and rectify what i needed changed.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Great app, very helpful customer service! 100% recommend this app

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Angelica has been amazing! Requests for assistance has been very quick and extremely helpful when I needed assistance. Monster Cart - great app to upsell your store, create one tick upsells, free gifts, product recommendations and bulk discounts. Thank you Monster Cart Team, our cart not only looks awesome, but is easy to use for the customer!

Store

Mookah

Using app

About 20 hours

Total reviews

5

Average rating

5.0