All reviews

Rating Breakdown

  • 5
    91% (453 ratings)
  • 4
    3% (15 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (7 ratings)
  • 1
    3% (17 ratings)

Reviews with Text

  • 99% (492)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 18, 2024

10/10 on this app! Super easy to install, plug & play for almost all of it, and an easy to follow guide for customizing to fit our store and theme! + The owner personally helped me with some tech issues when i ran into a bug on my store.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 4, 2024

excellent help for those that are not overly savvy with technology

Using app

Over 1 year

Total reviews

3

Average rating

4.0

5 / 5 Share

July 30, 2024

Monster Cart is a must-have if you own an online business using Shopify and want to improve your shopping cart experience and offer upsells. With its user-friendly interface and seamless integration with Shopify, customizing your shopping cart has never been easier. But what sets Monster Cart apart from others is their exceptional customer service. Their team is always ready to assist us with any issues or questions that may arise. They always respond promptly and efficiently, ensuring our business runs smoothly without any hiccups. This level of support truly sets them apart from their competitors, making them our top choice. Thanks!

Using app

9 months

Total reviews

7

Average rating

5.0

5 / 5 Share

July 29, 2024

Ty and the team have been great and super responsive. Plus we've got a ton of extra revenue since implementing Monster Cart - win win

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2024

Easy to use, great for improving conversion rate! Very user-friendly and customer service team are very helpful if any challenges are faced.

Store

Pet Drs

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 16, 2024

I couldn't be more thrilled with the support I received from this incredible team! From the very beginning, they have been nothing short of amazing. Their expertise and dedication have been a game-changer for us. They not only provided top-notch solutions but also uplifted our spirits with their positive attitude and unwavering encouragement. Every interaction with them has been a breath of fresh air. They listened to our concerns, addressed our needs promptly, and went above and beyond to ensure our success. Their professionalism and genuine care for our well-being made all the difference. The team's support has been instrumental in overcoming challenges and achieving our goals. They have a knack for turning obstacles into opportunities, and their enthusiasm is contagious. We are truly grateful for their outstanding service and the uplifting impact they've had on our journey. Thank you for being such an incredible team! Your support has been invaluable, and we look forward to continuing this wonderful partnership

Using app

About 3 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 14, 2024

Me gusta mucho la app. El soporte es bueno y trabajan muy bien para solucionar los problemas, especialmente Angelica es un amor. Lo único que me gustaría es que el coste fuese un poco más asequible para aquellos pequeños emprendedores que no podemos con tantos gastos al mes, esto nos sería de gran ayuda.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 4, 2024

It's a incredible App! It is 100% customizable! My CR & my AOV have gone up since the first moment I installed it! I love it!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2024

Effective app and great customer support from the Monster Cart team!

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

June 24, 2024

An incredible application, a must-have if you want to improve your average conversion/purchase rate. Bonus: the team is super friendly and responsive!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2024

I received a clear and easy-to-follow video that explained where I went wrong with the setup and the extra features I was missing. Sometimes, we are so busy uploading these apps, and the good ones with great customer service stand out from the rest! I'm looking forward to seeing the AOV rise thanks to such a great app! Brilliant.

Using app

About 1 month

Total reviews

6

Average rating

4.2

5 / 5 Share

June 7, 2024

awesome app so far. had many conversions just by using the free gift feature. the layout, the colours, the optional extras like confetti when the customer meets the cart goal etc etc - love the app. i had a little issue today and got in contact with support and charlene answered almost immediatley and was super super polite and friendly. personally one of the best upsell apps on the shopify app store easily.

Store

DYNE

Using app

15 days

Total reviews

3

Average rating

4.7

5 / 5 Share

May 27, 2024

We are very happy with the plugin and a very prompt support!

Using app

13 days

Total reviews

7

Average rating

5.0

5 / 5 Share

May 13, 2024

An excellent application that helps me significantly increase the volume of sales and conversion rates on the site! There are all kinds of things that I had difficulty with and I needed an adjustment, the professional and development team helped me quickly and everything for my requested and individual needs :)

Store

MIPAZ

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2024

Customer service is 10/10!!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2024

Literally does the work of 4 other aps I was paying for PLUS a bunch of extra stuff! Had a small hiccup setting up and and was resolved in minutes- excellent service and super user friendly- highly recommend!

Using app

About 1 hour

Total reviews

8

Average rating

5.0

5 / 5 Share

May 22, 2024

Love Monster Upsell. They always reply super quick and find answers to any questions if they don't know.

Using app

6 months

Total reviews

5

Average rating

4.2

5 / 5 Share

April 22, 2024

I had an issue with something showing on my website and the customer service was super quick, efficient and kind while helping fix this.

Store

Agnes

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2024

Awesome features and great support via immediate online chat.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

The app itself is solid and works well once it’s set up. Functionally, it does what it’s meant to do and can be a strong part of a checkout flow. We initially ran into trouble when preparing updates heading into 2026. An issue locked us out of making changes, and early support responses suggested the problem was on our side, even after testing across multiple devices. That was frustrating at the time. That said, after we posted our original review, the owner personally reached out and the experience completely turned around. They acknowledged the issue, made system upgrades, and walked us through the migration step by step. The level of personal attention, accountability, and follow-through was genuinely appreciated. As a business owner myself, I know things happen. What matters is how they’re handled. In this case, the issue was owned, resolved properly, and communicated clearly. Because of that, we’re updating this to a 5-star review. The app is solid, and when support shows up the way it ultimately did, it makes a real difference. Hopefully this becomes the standard experience moving forward.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0