Moose: AI Chatbot & Live Chat
MooseDesk - Support Helpdesk
Rating
5.0
feedback
410
chart
#255
All reviews
April 6, 2025
Very easy to use, great app. Also customer support is from next level ;) Thank you!
Thank you for your wonderful feedback! We’re so glad to hear that you found the app easy to use and that our support exceeded your expectations - that truly means a lot to us. If there’s anything else we can assist you with, feel free to reach out anytime! — The MooseDesk Team.
April 5, 2025
Riley was awesome helpful and responsive to help me with some customization - even it was weekend. Very satisfied with app and service!
We couldn't express how thankful we are to accompany you in your business. Thanks to your precious feedback, we would definitely work harder to improve our app and develop more interesting features for our customers. Should you need our further assistance, please feel free to contact us via our live chat or email us. It's our pleasure to support you! Best regards, Moosedesk Support Team.
April 3, 2025
Easy to use & UI is great!
It's such a pleasure to receive such kind words of yours. Please rest assured that we will try to be better and better to serve such a wonderful customer like you. If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk. From MooseDesk Team.
April 3, 2025
Nice and support is greate. and they have video guide... great..
Hi Colors Quee, Thank you so much for taking the time to leave us a fantastic 5-star review for us. Your kind words truly brightened our day. We're thrilled to hear you're enjoying our video tutorial collection. If you ever have more feedback or suggestions, feel free to share. We appreciate your support! Best regards, MooseDesk Team.
April 2, 2025
Great app and even better customer support! Easy to set up, packed with useful features, visually appealing, and seamlessly integrated with Shopify. A special thanks to Donna for her patience and for handling all my questions and requests!
Thank you so much for the amazing feedback. It was a real pleasure helping you out, and I’m always just a message away if you need anything else. Let’s keep things running awesomely together! Donna from with love 💛
April 2, 2025
This app integrates well with Shopify and other apps. Great solution for managing customer inquiries and issues.
Dear customer, Thank you so much for your review. It really motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, MooseDesk Team.
April 2, 2025
Thomas was very helpful
Thank you so much for your kind words! I'm really glad I was able to assist you — it's always my goal to make things as smooth and clear as possible. Should you need any further help down the line, please don’t hesitate to reach out. I'm always happy to support! Best regards, Thomas.
April 1, 2025
Great app and fantastic customer support!!!
Thank you for recognizing our efforts in delivering top-notch customer support app. Your satisfaction is our priority, and we're delighted we could meet your expectations.
April 1, 2025
Thanks a ton for your review! Your support keeps us going.
April 1, 2025
It is a perfect app in terms of functionality, design, customer support, and follow-up actions.
Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that you're enjoying the app — from functionality and design to customer support and follow-up. It truly means a lot to our entire team. If there's ever anything more we can do to support you, we're just a message away. Your experience matters to us! Warm regards, The MooseDesk Team.
March 31, 2025
Enfin une appli géniale et... gratuite ! le chat est ultra réactif et fiable ! un pur bonheur ! merci Riley pour votre patience !
We're so happy to hear you're loving the app. It’s great to know the live chat has been helpful and reliable for you. Riley sends a big thank you for your kind shoutout — your patience and positivity made it a joy to assist you!
March 30, 2025
BEST SUPPORT
Hearing “BEST SUPPORT” totally made our day! We’re so happy to be part of your journey, and we’ll always be here whenever you need us. With gratitude, The MooseDesk Team.
March 27, 2025
fast to respond, and always helpful.
Thanks a ton for your kind feedback! We take pride in being quick and genuinely helpful, so it’s amazing to hear that reflected in your experience. Your satisfaction is what keeps us going! Always here if you need anything, The MooseDesk Team.
March 26, 2025
good support and features
Really appreciate your kind words! It means a lot to us that you're enjoying both the features and our support. We’re here to make sure you have the best possible experience — every step of the way. Thanks for being with us! The MooseDesk Team.
March 25, 2025
This team is efficient and i am loving the app! Very easy to use. I was having an issue with my page showing up as an error, and they replied right away. The issue is resolved, thank you
Thank you very much, We were overjoyed to receive such positive feedback! Because of you, we now have even more motivation to improve our services in the coming days :D If you require assistance, please contact us via Live Chat or email. Have a wonderful day! MooseDesk Team.
March 25, 2025
This is truly a terrific app with a complete customer care center built in - features that everyone appreciates to find on a site. Thanks for the terrific help in their live chat, setup was a breeze too. Works perfectly. Thank you
Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.
March 24, 2025
Service was amazing and fast. A++ customer support.
Hope you enjoy your wonderful day! The Moosedesk customer support staff appreciates your generosity and love. Especially, Mina is thrilled to know that you are satisfied with their assistance! Please get in touch with us by LiveChat if you have any questions. We are delighted to be working with you. MooseDesk Team.
March 21, 2025
Thankyou Donna for you help
You're so welcome! 😊 It was such a pleasure helping you out — I'm really glad I could be there when you needed. If you ever have more questions or just need a hand, don’t hesitate to reach out. I'm always happy to help! 💛💬 Take care and talk soon! – Donna
March 20, 2025
thank you donna! perfect service
Thank you for your sweet message! 💕 I’m so happy I could help — supporting awesome customers like you is the best part of my day! If anything else comes up, I’m just a message away. Always here for you! With a big smile, – Donna 😊
June 22, 2025
Ich bin absolut zufrieden mit dem Support von Moose Des! Vom ersten Kontakt an wurde ich freundlich und professionell betreut. Das Team reagiert schnell, denkt lösungsorientiert und nimmt sich wirklich Zeit, um alle Fragen verständlich zu beantworten. Besonders schätze ich die persönliche Betreuung und das Engagement, Kunden zufriedenzustellen. Hier fühlt man sich nicht wie eine Nummer, sondern als geschätzter Kunde. Ein Support wie dieser macht wirklich den Unterschied!
Thank you so much for your amazing feedback! 💛 We’re truly happy to hear that you felt supported and valued from the very first interaction. Providing thoughtful, solution-oriented, and personal support is exactly what we aim for — and your kind words mean the world to us.