Moose AI Chatbot & Live Chat
All reviews
Great app and amazing support, I needed to customise my icon button and they did it for me in no time. Very recommended
Seems pretty comprehensive, nice that everything is customisable, will report further after testing
Hi Bird Eyewear, We’re truly grateful for the opportunity to serve you! 💖 Your feedback means the world to us, as it helps us continuously improve and ensure you always have the best experience possible. We’d love to hear your thoughts on what truly defines a 5-star service. Is there anything specific you feel we could improve? Your input will be invaluable as we work to further refine our app and services. Thank you again for choosing us and supporting our growth. 🙏
Great app. Despite still in development already a lot of great features that are lacking in Shopify. Support is also very friendly, fast and helpful.
Donna's support yesterday and today was great!
I'm currently using this App on my store! it's quite impressive with the tools it has and the features! thanks to the team and especially Donna for support! She helped a lot!
Amazing customer support! Fast responses and very helpful! I had quite a few changes I wanted to make to a FAQ template and the team was very accommodating and made all the changes happen for me! So happy I found this app, I'm excited to try out the chat widget as well.
Thanks for such great Support ,Specially Donna .
So far so good, let's keep messing around
Just installed MooseDesk and have problem got it started. I have contacted the support Donna who was a great help! She is very polite and professional and guide me though the whole process by simplying the way make it easier! Thanks a lot to Donna's hlep!
good working app, using it since months. Fast and very good support also
So far this app has been perfect, literally cant fault it. Setup was easy, everything has been intuitive. Moose team; thank you.
Perfect live chat, I hope this app stays for free, special thanks to DONNA in the support team
Super snelle en prettige service. deze mensen doen er alles aan om jou de beste beleving van hun app te bieden
Great help desk. It's very good for customer service and has a lot of options. I took a long time to find the app that could meet my needs, and finally, I got it. I hope they choose the applicable price when the paid version starts. Finally, the support time is very helpful. Honestly, itsa smart choice for customer services
Amazing app, easy to use, great and free platform. Service team is so helpful especially when it comes to fixing issues I had within the app. Thank you!!! Amazing job Donna and Jay for supporting me through my issues
Recommended! Everything works perfectly and the customer service is amazing.
We have been using the Live Chat and Whatsapp redirection facilities for a while and are very happy for having chosen this app for our new store. At the beggining we have faced some minor issues and bugs (as in all new apps and installations) but their support team is so great that they quickly answered and solved them even during bank holidays. We also asked for some custimization and they have also answered our requests quickly. We strongly recommend this app. Cenk
Thank you Cenk for those awesome compliments! Moosedesk team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better! Let us know on Live Chat or email support when you need us. We will be there for you :D Moosedesk Team.
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