All reviews

Rating Breakdown

  • 5
    98% (403 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 90% (370)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 23, 2025

Mina was amazing. Extremely patient with me and willing to take over if need be . Great experience.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2025

Thomas helped a lot!

Using app

About 12 hours

Total reviews

7

Average rating

4.9

Developer Reply

Hi there! Thank you for your thoughtful 5-star review. Knowing that you enjoyed Moose motivates us to continue pushing for excellence. At Moose, your satisfaction is our top priority, and we’re so glad we could exceed your expectations. If there’s anything you think we can improve or anything else we can do to make your experience even better, don’t hesitate to reach out. We’d love to hear from you! Thomas from MooseDesk

5 / 5 Share

Jan. 22, 2025

The customer support is exceptional! prompt response from Customer Support to resolve my issue, recommended.

Using app

3 days

Total reviews

9

Average rating

5.0

Developer Reply

Your Review Made Our Day! We just read your review, and we couldn’t be happier! Knowing that you had a positive experience with us is what keeps us motivated every day. Your feedback helps us continue improving and providing the best service possible. If you ever need anything, we’re just a message away. Thanks again for your trust and support! Best, Anne from MooseDesk Team

5 / 5 Share

Jan. 20, 2025

Very helpful customer support. Easy to use. Would recommend!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for the loving words you've shared! If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you! Have a wonderful day, and take care!

5 / 5 Share

Jan. 17, 2025

impressive support from Annie

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi there We truly appreciate you taking the time to leave a review! It means so much to us to hear that you had a great experience with Moose. We strive to provide the best for our customers, and knowing that we met your expectations is incredibly rewarding. Thank you again for your support—we look forward to serving you in the future! Best regards, Anne from MooseDesk

5 / 5 Share

Jan. 14, 2025

Great App and Excellent Support! MoeeseDesk provides excellent service, and the support team is very responsive and helpful. It's simple to use and makes managing customer queries much easier. Highly recommend!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you for your thoughtful 5-star review. Knowing that you enjoyed Moose motivates us to continue pushing for excellence. At Moose, your satisfaction is our top priority, and we’re so glad we could exceed your expectations. If there’s anything you think we can improve or anything else we can do to make your experience even better, don’t hesitate to reach out. We’d love to hear from you! Anne from MooseDesk team

5 / 5 Share

Jan. 12, 2025

A big thanks to customer service Mia for helping me finding my email account. App itself are great also, very easy to use, better than original inbox.helps me to help my costumer finding us and absolutely a great up-sale method.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Your support means the world to us and helps us continue to improve and serve our customers better. Wishing you all the best in the future! Mia - MooseDesk Support Team

5 / 5 Share

Jan. 11, 2025

Easy to use, Great feature for any professional website. visually attractive.

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Maité Reybrouck Thank you for your thoughtful 5-star review. Knowing that you enjoyed Moose motivates us to continue pushing for excellence. Your satisfaction is our top priority, and we’re so glad we could exceed your expectations. If there’s anything you think we can improve or anything else we can do to make your experience even better, don’t hesitate to reach out. We’d love to hear from you! Anne from MooseDesk

5 / 5 Share

Jan. 10, 2025

super Support. bis jetzt gut zu nutzen

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear BARTMANN, Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, Riley from MooseDesk Team

5 / 5 Share

Jan. 8, 2025

Thanks Anne, Amazing Messaging App with Outstanding Support!

Using app

39 minutes

Total reviews

7

Average rating

4.9

Developer Reply

Hi dear, We’re so happy to have you as part of MooseDesk's valued customers! Your 5-star review means so much to us and motivates us to keep striving for excellence. It’s customers like you who make all our efforts worthwhile. With love, Anne from MooseDesk

5 / 5 Share

Jan. 7, 2025

Very useful app and very good customer service to setup the app. I recommend

Using app

About 1 hour

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 6, 2025

Using app

12 days

Total reviews

12

Average rating

4.7

Developer Reply

Wow! Your 5-star review brought big smiles to our faces. Appreciate for your trust in our app. Thomas from MooseDesk Team

5 / 5 Share

Jan. 5, 2025

I've been using the Moose app for about a month now, and I'm very pleased with its functionality. The customer support is exceptional! I had a request to adjust the widget positioning, and even though I reached out over the weekend, their development team responded promptly and resolved the issue quickly. Highly recommend!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Dear Gifts For Family Online Team, Thank you so much for your amazing 5-star review! Your support means the world to us and keeps us motivated to deliver the best. If there's anything more we can do for you, we're always here to help! Best regards, Maki from MooseDesk

5 / 5 Share

Jan. 2, 2025

It's easy to set up, and the customer service is excellent.

Store

Healoop

Using app

39 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi Healoop Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or anything we can do to improve your experience, please don't hesitate to let us know. Thank you again for your support. Best regards, Riley from MooseDesk Team

5 / 5 Share

Dec. 25, 2024

Really the best chat box and also does the work better than my expecations . Anne , did really helped a lot ; really one of the best customer service and are very fast in replying.

Store

Stylbea

Using app

About 7 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi dear, Thank you for taking the time to leave such a kind review. Your support means so much to us and encourages our team to keep striving for the best. We’re here whenever you need us and look forward to serving you again soon! Sincerely, Anne from MooseDesk

5 / 5 Share

Dec. 22, 2024

i'm already enjoying it, it was so easy to install and set up everything

Store

Nordzon

Using app

About 16 hours

Total reviews

2

Average rating

5.0

Developer Reply

Dear Nordzon team We’re so grateful for your incredible 5-star review! It’s wonderful to hear that you love the app and our service. Hearing your positive feedback energizes our team and reminds us why we love what we do. We can’t wait to continue serving you in the future. Should you ever need assistance, feel free to reach out—we’re always here to help! Warm regards, Anne from MooseDesk

5 / 5 Share

Dec. 19, 2024

Using app

About 1 month

Total reviews

4

Average rating

4.3

Developer Reply

Hi there! Thank you for the loving words you've shared! If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you! Have a wonderful day, and take care! Mia from MooseDesk Team

5 / 5 Share

Dec. 18, 2024

very fast support from Maki! :)

Using app

About 5 hours

Total reviews

5

Average rating

5.0

Developer Reply

We’re so glad to hear you had a great experience with Moose! Your kind words truly brighten our day. At Moose, we value your feedback and look forward to serving you again. If there’s anything else you’d like to share or need assistance with, please feel free to contact us anytime. Your satisfaction is our top priority! With appreciation, Maki from MooseDesk

5 / 5 Share

Dec. 18, 2024

Lovely UI. Great support from Sam so far. I was looking for a better chat and FAQ widget than Shopify Inbox and this is looking great.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi dear, Thank you so much for your kind words and the 5-star rating! It truly means the world to us to know that you had a wonderful experience. We’re constantly striving to exceed expectations, and your feedback reassures us that we’re on the right track. We hope to serve you again soon! Sincerely, Sam from MooseDesk

5 / 5 Share

Dec. 24, 2024

Super perfert Service, Very good ... Perfect again

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi ModernArts Team Thank you for taking the time to leave such a kind review. Your support means so much to us and encourages our team to keep striving for the best. We’re here whenever you need us and look forward to serving you again soon! With love, Mina from MooseDesk Team