Moose AI Chatbot & Live Chat for Shopify

Moose AI Chatbot & Live Chat

Support customer with UNLIMITED AI chat, livechat, inbox & FAQ
Rating
5.0
Feedback
484
Reviews
Chart
#288
Shopify

All reviews

5 / 5 Share
June 5, 2025

Great app and amazing support, I needed to customise my icon button and they did it for me in no time. Very recommended

Store Using app Total reviews Average rating
RN BAGS About 1 hour 2 5.0
5 / 5 Share
June 3, 2025

Store Using app Total reviews Average rating
Pulverkönig About 2 hours 3 5.0
4 / 5 Share
June 2, 2025

Seems pretty comprehensive, nice that everything is customisable, will report further after testing

Store Using app Total reviews Average rating
Bird Eyewear 21 minutes 2 4.5
Developer Reply

Hi Bird Eyewear, We’re truly grateful for the opportunity to serve you! 💖 Your feedback means the world to us, as it helps us continuously improve and ensure you always have the best experience possible. We’d love to hear your thoughts on what truly defines a 5-star service. Is there anything specific you feel we could improve? Your input will be invaluable as we work to further refine our app and services. Thank you again for choosing us and supporting our growth. 🙏

5 / 5 Share
June 3, 2025

Great app. Despite still in development already a lot of great features that are lacking in Shopify. Support is also very friendly, fast and helpful.

Store Using app Total reviews Average rating
Ceramique Peinture 2 days 2 3.5
5 / 5 Share
May 28, 2025

Donna's support yesterday and today was great!

Store Using app Total reviews Average rating
Studio Manjusha About 14 hours 5 4.0
5 / 5 Share
May 27, 2025

I'm currently using this App on my store! it's quite impressive with the tools it has and the features! thanks to the team and especially Donna for support! She helped a lot!

Store Using app Total reviews Average rating
My Store 21 days — —
5 / 5 Share
May 27, 2025

Amazing customer support! Fast responses and very helpful! I had quite a few changes I wanted to make to a FAQ template and the team was very accommodating and made all the changes happen for me! So happy I found this app, I'm excited to try out the chat widget as well.

Store Using app Total reviews Average rating
Pleione Creative About 23 hours 6 5.0
5 / 5 Share
May 26, 2025

Thanks for such great Support ,Specially Donna .

Store Using app Total reviews Average rating
NAFALUXE About 15 hours 2 5.0
5 / 5 Share
May 22, 2025

So far so good, let's keep messing around

Store Using app Total reviews Average rating
Black Jebena 8 minutes 6 4.8
5 / 5 Share
May 21, 2025

Just installed MooseDesk and have problem got it started. I have contacted the support Donna who was a great help! She is very polite and professional and guide me though the whole process by simplying the way make it easier! Thanks a lot to Donna's hlep!

Store Using app Total reviews Average rating
Gizmo Gadgets About 2 hours 8 5.0
5 / 5 Share
May 21, 2025

good working app, using it since months. Fast and very good support also

Store Using app Total reviews Average rating
NALIA Berlin 6 months 4 5.0
5 / 5 Share
May 18, 2025

So far this app has been perfect, literally cant fault it. Setup was easy, everything has been intuitive. Moose team; thank you.

Store Using app Total reviews Average rating
Ha.Partners 5 days 1 5.0
5 / 5 Share
May 18, 2025

Perfect live chat, I hope this app stays for free, special thanks to DONNA in the support team

Store Using app Total reviews Average rating
KINZ BOX 1 day 5 4.2
5 / 5 Share
May 16, 2025

Super snelle en prettige service. deze mensen doen er alles aan om jou de beste beleving van hun app te bieden

Store Using app Total reviews Average rating
5 / 5 Share
May 16, 2025

Great help desk. It's very good for customer service and has a lot of options. I took a long time to find the app that could meet my needs, and finally, I got it. I hope they choose the applicable price when the paid version starts. Finally, the support time is very helpful. Honestly, itsa smart choice for customer services

Store Using app Total reviews Average rating
Youlya 3 days 7 5.0
5 / 5 Share
May 14, 2025

Great app, and support!

Store Using app Total reviews Average rating
Terapia da Mulher About 1 hour 15 4.7
5 / 5 Share
May 8, 2025

Store Using app Total reviews Average rating
Walk Sportswear 13 minutes 1 5.0
5 / 5 Share
May 7, 2025

Amazing app, easy to use, great and free platform. Service team is so helpful especially when it comes to fixing issues I had within the app. Thank you!!! Amazing job Donna and Jay for supporting me through my issues

Store Using app Total reviews Average rating
Generation Clothing 4 months 1 5.0
5 / 5 Share
May 5, 2025

Recommended! Everything works perfectly and the customer service is amazing.

Store Using app Total reviews Average rating
KARLIEKARLO 1 day 1 5.0
5 / 5 Share
May 1, 2025

We have been using the Live Chat and Whatsapp redirection facilities for a while and are very happy for having chosen this app for our new store. At the beggining we have faced some minor issues and bugs (as in all new apps and installations) but their support team is so great that they quickly answered and solved them even during bank holidays. We also asked for some custimization and they have also answered our requests quickly. We strongly recommend this app. Cenk

Store Using app Total reviews Average rating
kiosk3d 10 days 4 4.5
Developer Reply

Thank you Cenk for those awesome compliments! Moosedesk team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better! Let us know on Live Chat or email support when you need us. We will be there for you :D Moosedesk Team.

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