All reviews

Rating Breakdown

  • 5
    98% (472 ratings)
  • 4
    2% (8 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 90% (431)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 30, 2025

Una pasada la atención y la paciencia para explicar cada duda y detalle del Plugin. Super completo y super interesante !!!!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

¡Hola! ¡Mil gracias por tus amables palabras! Nos alegra muchísimo saber que tuviste una buena experiencia con nuestro equipo de soporte. Tu satisfacción es lo más importante para nosotros. 🧡 Siempre es un placer ayudarte con cualquier duda y asegurarnos de que todo sea claro y fácil de usar. Nos emociona saber que encuentras MooseDesk tan completo e interesante — seguimos trabajando para mejorarlo cada día. Si necesitas algo más, no dudes en contactarnos. ¡Siempre estaremos encantados de ayudarte! Con cariño, El equipo de MooseDesk

5 / 5 Share

April 30, 2025

Wonderful Customer Support. I'm delighted! Mia was super polite and really helpful. It would have been a struggle navigating the platform if not for her assistance. She's patient enough to understand my challenges and does a great job in helping me overcome each as they come.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for your lovely feedback! 😊 It truly makes my day to know that I was able to help you navigate through the platform with ease. I’m always here to support you, so never hesitate to reach out whenever you need assistance! Wishing you all the best, Mia from MooseDesk 💖

5 / 5 Share

June 3, 2025

seems very promising and has much more functionality than our current live chat - Donna's support has been so good

Using app

About 1 month

Total reviews

8

Average rating

4.5

Developer Reply

Thank you for your wonderful review! 😊 We’re always working on improving and expanding features to better meet your needs. If you haven't already, feel free to explore other features like our customizable chat widgets and FAQ management — we think they could be really helpful for your business too! As always, if you need any assistance, we’re just a message away. We’re here to help you make the most of MooseDesk! Best regards, The MooseDesk Team.

5 / 5 Share

April 28, 2025

It's free and everything works.

Using app

4 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your positive feedback! 😊 We’re thrilled to hear that everything is working well for you and that you’re enjoying the free features. We strive to provide great value, and it’s wonderful to know that MooseDesk is meeting your expectations. If you ever need any help or have any questions, feel free to reach out. We're always here for you! Best regards, The MooseDesk Team 💛

5 / 5 Share

April 25, 2025

Donna and Jay were very helpful in getting the app set up.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! 😊 Jay and I are both thrilled to hear that the process went smoothly, and we really appreciate you taking the time to share your experience with us. If you ever need anything else, or if there's anything we can do to make your experience even better, please don’t hesitate to reach out. Warmest thanks, Donna & Jay from MooseDesk 💛

5 / 5 Share

April 24, 2025

Moose Live Chat-widgeten är en utmärkt lösning för min butik. Den erbjuder snabb och effektiv kundsupport, vilket gör hela användarupplevelsen både smidig och pålitlig.

Using app

19 days

Total reviews

10

Average rating

5.0

Developer Reply

Hej! Tack så mycket för din fantastiska feedback! 😊 Vi är så glada att höra att du tycker att Moose Live Chat-widgeten har varit en utmärkt lösning för din butik. Vi strävar alltid efter att erbjuda snabb och effektiv kundsupport, och det är fantastiskt att höra att du har haft en smidig och pålitlig användarupplevelse. Om du någonsin behöver hjälp eller har några frågor, tveka inte att höra av dig. Vi finns alltid här för att stödja dig! Vänliga hälsningar, MooseDesk Team 💛

5 / 5 Share

April 23, 2025

So many online chat options to consider. We've used zendesk for years and cost just continued to rise. We are a small business <5 staff, zendesk too expensive. Switch to Moosedesk about 8 weeks ago. Everything to date has been great. Excellent service from Mia and now we're not paying for online chat. Win-win.

Using app

About 2 months

Total reviews

4

Average rating

3.0

Developer Reply

Hi there, Thank you so much for your kind words! It truly means a lot to us that MooseDesk has been a great fit for your team. We know how important it is to find the right tools and we’re so happy to hear that everything has been smooth so far. Mia was absolutely delighted to assist you, and she sends her thanks as well! 💛 We’re here anytime you need a hand — and we’re excited to keep supporting your journey. Warmest regards, The MooseDesk Team.

5 / 5 Share

April 18, 2025

thank you for this nice easy and will configured APP fast support and very responsive , thank you Donna for your kind Help and support

Using app

20 minutes

Total reviews

17

Average rating

5.0

Developer Reply

Thank you so much for the lovely review! I’m so happy to hear that you’re enjoying the app and that everything is working perfectly for you. It was such a pleasure helping you get everything set up, and I’m always here if you need anything else. Feel free to reach out anytime, and I’ll be more than happy to assist you again! 💛 Best wishes, Donna from MooseDesk Team

5 / 5 Share

April 16, 2025

SUper y gratuita!

Using app

4 minutes

Total reviews

1

Average rating

5.0

Developer Reply

¡Hola! ¡Muchas gracias por tu comentario! 😊 Nos alegra que disfrutes de la app. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte! Saludos, MooseDesk Team.

5 / 5 Share

April 16, 2025

Using app

20 minutes

Total reviews

4

Average rating

4.8

Developer Reply

Dear customer, Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, MooseDesk Team.

5 / 5 Share

April 16, 2025

I recently worked with Riley from Moose to set up live chat on my store, and I couldn’t be happier with the experience. Riley made the whole process smooth and stress-free—she patiently guided me through every step, promptly resolved any questions I had, and even fixed an issue in my site’s code I didn’t know existed. Her technical skills and helpful attitude really shone through, and I’m incredibly grateful for her expert assistance. If you need top-notch support for your live chat integration, I highly recommend reaching out to Riley!

Using app

About 12 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review. I’m really glad to hear that the live chat setup went smoothly and that I could assist you in resolving all the questions and issues you had. It was a pleasure working with you! If you need any further assistance or have additional questions down the line, please don’t hesitate to reach out. I’m always here to help. Best regards, Riley from MooseDesk Team.

5 / 5 Share

April 10, 2025

Donna is very helpful during onboarding and replies instantly to any enquiries. It's a great app that syncs emails, live chat and Facebook messages as well. All under one roof!

Store

IUIGA

Using app

About 17 hours

Total reviews

3

Average rating

5.0

Developer Reply

Donna here, thank you so much for the awesome review! 💖 I had so much fun helping you get started, and I’m absolutely delighted to hear everything’s going well! I’m always just a message away if you need anything else. Let’s keep the good vibes rolling! Big hugs, Donna

5 / 5 Share

April 9, 2025

so far so good, customer support is great. Donna and Vince helped with customizing my app :).

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Aww thank you so much for the sweet words! It was such a pleasure helping you out — We’re super happy to have you with us, and we’ll always be around if you need anything else. Big hugs from me (and a high-five from Vince too!) 🫶✨ — Donna | MooseDesk Team

5 / 5 Share

April 8, 2025

Such a great app, free to use - and 5 star support. Especially Donna who helped me solve an issue! I really recommend this app.

Store

TSL Co

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much! 💖 I'm really glad I could help — hearing that kind of feedback puts the biggest smile on my face! 😊 It’s awesome to know you’re loving the app and the support. I’ll be right here if you ever need anything else! From Donna.

5 / 5 Share

April 7, 2025

App features and support is quick and superb as hell. LOVED IT

Using app

About 1 hour

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for the love! We're beyond happy to hear that both our features and support hit the mark for you. We’ll keep doing our best and always here when you need us! Cheers, The MooseDesk Team.

5 / 5 Share

April 7, 2025

Schnell zu installieren... Nachteil: Gehen noch nicht alle Funktionen

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 6, 2025

Equipe très réactive et de bon conseil. En ca s de complications, l'équipe est disponible rapidement et le temps de réponse est assez rapide. Je recommande.

Using app

28 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words and thoughtful recommendation! 😊 We’re happy to hear that our team was responsive and helpful when you needed support. Providing fast and reliable assistance is our top priority, and we’re always here if anything comes up again. Thanks again for choosing us! — The MooseDesk Team.

5 / 5 Share

April 6, 2025

Very easy to use, great app. Also customer support is from next level ;) Thank you!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We’re so glad to hear that you found the app easy to use and that our support exceeded your expectations - that truly means a lot to us. If there’s anything else we can assist you with, feel free to reach out anytime! — The MooseDesk Team.

5 / 5 Share

April 5, 2025

Riley was awesome helpful and responsive to help me with some customization - even it was weekend. Very satisfied with app and service!

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We couldn't express how thankful we are to accompany you in your business. Thanks to your precious feedback, we would definitely work harder to improve our app and develop more interesting features for our customers. Should you need our further assistance, please feel free to contact us via our live chat or email us. It's our pleasure to support you! Best regards, Moosedesk Support Team.

5 / 5 Share

April 3, 2025

Easy to use & UI is great!

Store

QLOV

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

It's such a pleasure to receive such kind words of yours. Please rest assured that we will try to be better and better to serve such a wonderful customer like you. If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk. From MooseDesk Team.