Moose AI Chatbot & Live Chat
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Mina answered my query in seconds, then stuck around to answer all the rest! Great support thank you
Thank you so much for your lovely review — it truly made my day! I'm really glad I could help answer your questions quickly and be there for the rest. If you ever need anything again, don’t hesitate to reach out. I’ve got your back! 💬💛 Warmly, Mina.
I was skeptical about using an app with so few reviews at the time, but the experience with the app and the developer team has been really great. This is, in fact, the 4th chat app that I've used on my Shopify store and the only one that has met all my needs - and my needs are really basic. Developer team is very responsive to questions and follow-up as promised. The only recommendation I have is for them to develop a fully functional mobile app. Pinning the chat admin webpage as an icon on my iphone is working ok, but I think they could add more features to an app. Definitely recommended!
Thank you so much for your generous review. Your feedback is incredibly valuable to us and we truly appreciate you taking the time to share your positive experience with MooseDesk.
So far so good! Moose's Live Chat Widget was really easy to setup and allowed my store to have a clean aesthetic to it. The live chat, ticket system, and order tracking functionality is top notch. The customer support has also been splendid as I needed help with some manual coding. I'll definitely be continuing to use Moose for a long time.
Great Support. Easy to access. Suggest this app to everyone.
This app is very intuitive and easy to use. Additionally, the help desk always responds kindly whenever I make an inquiry.
Just installed the app while looking for a customer service chat solution, and so far, I’m pretty impressed. It offers a lot of features and customization options, and the fact that it’s currently free is a huge bonus. Anne was incredibly helpful and even answered my questions promptly on a Sunday. I’d definitely recommend this app
Hi dear, Thanks a ton for your review! Your support keeps us going and improve our product. Sincerely, Anne from MooseDesk
Great app for easy chat support. They were quick to help me customize the chat button with a custom icon.
Hi there, Your review truly made our team’s day! Providing excellent service is our top priority. We’ll be sure to share your kind words with them! Thank you for your support and for being a valued customer. We look forward to serving you again soon. Warm regards, Anne from MooseDesk
Very much impressed by the quite elaborated solution built by Moose around a simple chat box. Great solution for SMB in my opinion. Support very reactive at any time of the day - special thanks to Thomas and Mia!
Thank you for taking the time to leave a review! Your kind words inspire us to continue providing top-notch service. Please don't hesitate to drop us a message anytime if you need more help. All the best, Mia - MooseDesk Support Team
Mina was amazing. Extremely patient with me and willing to take over if need be . Great experience.
Thomas helped a lot!
Hi there! Thank you for your thoughtful 5-star review. Knowing that you enjoyed Moose motivates us to continue pushing for excellence. At Moose, your satisfaction is our top priority, and we’re so glad we could exceed your expectations. If there’s anything you think we can improve or anything else we can do to make your experience even better, don’t hesitate to reach out. We’d love to hear from you! Thomas from MooseDesk
The customer support is exceptional! prompt response from Customer Support to resolve my issue, recommended.
Your Review Made Our Day! We just read your review, and we couldn’t be happier! Knowing that you had a positive experience with us is what keeps us motivated every day. Your feedback helps us continue improving and providing the best service possible. If you ever need anything, we’re just a message away. Thanks again for your trust and support! Best, Anne from MooseDesk Team
Very helpful customer support. Easy to use. Would recommend!
Hi there! Thank you for the loving words you've shared! If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you! Have a wonderful day, and take care!
Great App and Excellent Support! MoeeseDesk provides excellent service, and the support team is very responsive and helpful. It's simple to use and makes managing customer queries much easier. Highly recommend!
Hi there! Thank you for your thoughtful 5-star review. Knowing that you enjoyed Moose motivates us to continue pushing for excellence. At Moose, your satisfaction is our top priority, and we’re so glad we could exceed your expectations. If there’s anything you think we can improve or anything else we can do to make your experience even better, don’t hesitate to reach out. We’d love to hear from you! Anne from MooseDesk team
A big thanks to customer service Mia for helping me finding my email account. App itself are great also, very easy to use, better than original inbox.helps me to help my costumer finding us and absolutely a great up-sale method.
Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Your support means the world to us and helps us continue to improve and serve our customers better. Wishing you all the best in the future! Mia - MooseDesk Support Team
Easy to use, Great feature for any professional website. visually attractive.
Hi Maité Reybrouck Thank you for your thoughtful 5-star review. Knowing that you enjoyed Moose motivates us to continue pushing for excellence. Your satisfaction is our top priority, and we’re so glad we could exceed your expectations. If there’s anything you think we can improve or anything else we can do to make your experience even better, don’t hesitate to reach out. We’d love to hear from you! Anne from MooseDesk
super Support. bis jetzt gut zu nutzen
Dear BARTMANN, Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, Riley from MooseDesk Team
Thanks Anne, Amazing Messaging App with Outstanding Support!
Hi dear, We’re so happy to have you as part of MooseDesk's valued customers! Your 5-star review means so much to us and motivates us to keep striving for excellence. It’s customers like you who make all our efforts worthwhile. With love, Anne from MooseDesk
Very useful app and very good customer service to setup the app. I recommend
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