All reviews

Rating Breakdown

  • 5
    99% (403 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 90% (370)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 12, 2024

The app is great, cost-effective and fully customizable to your liking to match your brand. Also, I love their customer care service, they literally reply to you within minutes and solve any issues that you face at an instant. It is a great app.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Credible Hats, Thank you for the wonderful 5-star review! We’re so grateful for your support and happy to hear you’re satisfied with our service. We appreciate you taking the time to share your experience! If you have any other concerns, feel free to chat with us. We are here for you! Best regards, Sam from MooseDesk

5 / 5 Share

Nov. 12, 2024

I highly recommend MooseDesk because of they're easy setup for my website and their customer service is great for any troubleshooting.

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Moparplus Antique Parts We’re so happy to hear about your wonderful experience! Thank you for trusting us and for the glowing review. It’s always a pleasure to serve amazing customers like you. We look forward to welcoming you back soon! Sincerely, Anne from MooseDesk

5 / 5 Share

Nov. 11, 2024

Short term review I have just implimented MooseDesk At first glance it appears to be feature rich and well customizable. Five stars for Thomas who spent over and hour with me getting everything set up and running smoothly

Using app

3 days

Total reviews

7

Average rating

4.3

Developer Reply

Hi Coast Ropes and Rescue Thank you for trusting in using our app and giving a great feedback to us! We’re so glad you had a great experience with us and are already looking forward to welcoming you back. Thank you for your kind words and support—it means so much to our team Sincerely, Thomas from MooseDesk Team

4 / 5 Share

Nov. 11, 2024

.

Using app

7 months

Total reviews

4

Average rating

4.8

Developer Reply

Hi dear, Thank you so much for your review! We’re happy that you spare us some time to reflect your experience with us. If there is anything else we could do to make you feel even better, please feel free to tell us. Sincerely, Mina from MooseDesk Team

5 / 5 Share

Nov. 8, 2024

very good support from mina

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Store

MYDISO

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Dear MYDISO, Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, Riley from MooseDesk Team

5 / 5 Share

Nov. 7, 2024

Super app, easy to use, customizable, and great support!!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

So far so good

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Your 5-star review truly brightened our day! Thank you for recognizing the effort we put into ensuring every customer has a memorable experience. We’re so happy to have earned your trust and look forward to continuing to exceed your expectations. Let us know how we can assist you in the future! Sincerely, Anne from MooseDesk Team

5 / 5 Share

Nov. 6, 2024

Highly recommend, easy to use, friendly interface, nice support team.

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your wonderful review! We know you have many choices, and we’re incredibly grateful that you trusted us. Hearing about your great experience reassures us that we’re on the right track. Your support means everything, and we’re excited to welcome you back whenever you need us Sincerely Anne from MooseDesk Team

5 / 5 Share

Nov. 8, 2024

I previously had some confusion regarding the pricing, but Anne from the support team followed up with me and resolved all my queries. Thank you for the support!

Store

Orgacia

Using app

2 days

Total reviews

19

Average rating

4.4

Developer Reply

Dear Orgacia Store, We deeply understand your frustration and truly value the time you've taken to share your concerns with us. Let me update this issue for you. As discussed in our conversation yesterday, we have stated that our previous information about the Early Bird plan was outdated, and we wanted to ensure complete accuracy by obtaining confirmation from our Board of Directors. We have asked you to give us some time to get confirmation from them for accurate information. Within 24 hours of our discussion, we worked diligently to get you an answer, as shown in this attached image: https://prnt.sc/jfCpw15Tyg3C Even before Shopify display this review, we have sent email to you and confirmed that our Board has verified everything you originally believed to be true - all initial features are indeed free, and the features marked as unlimited during the Early Bird period will remain unlimited, exactly as displayed on our official website and in-app pricing board. We also will always have a free plan even with or without having Pricing plan. What we do is sincerely from our hearts. We sincerely regret that our verification process caused you any anxiety or frustration that led to your review. We know waiting for confirmation can be unsettling, especially when it concerns your business planning. Now that we have confirmed everything aligns with what was promised, we would be grateful if you could consider reflecting this resolution in your review. We've also sent a detailed follow-up email, and we would really appreciate the opportunity to have a conversation with you to ensure all your concerns are fully addressed. Your satisfaction is our top priority, and we're committed to maintaining your trust. Best regards, MooseDesk Product Team

5 / 5 Share

Nov. 3, 2024

Very professional and supportive

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Dear Mac Friends Official, Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, Riley from MooseDesk Team

5 / 5 Share

Nov. 1, 2024

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tech House, Thank you for your incredible 5-star review! It means the world to us to know you’re happy with our service. Your support keeps us motivated to keep delivering our best! If you have any other concerns, feel free to chat with us! Best regards, Sam from MooseDesk

5 / 5 Share

Oct. 31, 2024

MooseDesk literally makes customer support effortless. It's great for having live chat, email and social media all in one place - the best part? - IT'S FREEE! It wasn't hard to create the FAQ section either and the view of customers answering their own questions really reduced my workload very much. Further I can answer my messages through the mobile app and their customer service is exceptional. They've looked into all my queries and responded back with a solution really quick! Try it out if you want to level up your customer service!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Meteor Fashion, We’re overjoyed to hear such positive feedback! Thank you for taking the time to leave us a 5-star review. It’s wonderful to know that our efforts have made a difference, and we’ll continue doing our best to serve you even better in the future. Sincerely, Anne from MooseDesk

5 / 5 Share

Oct. 29, 2024

Quick reply and help

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Capri Maffia, We appreciate you taking a moment to leave this lovely review! Your satisfaction means everything to us, and we're grateful for customers like you. Thank you for choosing us! We truly value your support, Sam from MooseDesk

5 / 5 Share

Oct. 25, 2024

Fast reply and very helpful!

Store

Mesmo

Using app

About 2 hours

Total reviews

7

Average rating

5.0

Developer Reply

Hi Mesmo, Thank you so much for your kind words. We sincerely appreciate you taking the time to share your positive experience with MooseDesk. Our team is committed to delivering exceptional service and high-quality products, and we will try hard to bring even better product and service to you Thank you once again. If there's anything we can do to improve your experience, please feel free to reach out! Sincerely, Anne from MooseDesk Team

5 / 5 Share

Oct. 23, 2024

Love this app! Anne and the dev team have been absolutely awesome. They are always quick to respond and help resolve any issues. The app itself is easy to use and packed with a ton of useful features. Highly recommend it!

Using app

19 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi The Energy Group NZ Limited This is Anne here, thank you so much for your kind review. It really makes my day. To have a chance to talk and help you is wonderful occasion to me. Thank you so much and wish you all the best with your journey. Thank you so much, Anne from MooseDesk Team

5 / 5 Share

Oct. 22, 2024

I start using Moose app for FAQ page. Its good.. and customer support is very fast and active.. resolve issue immediately.... happy to use it

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

It is always a pleasure to serve you, and our team members are delighted to have you on board. With your support, we can make even more progress on our app development. If you need help, please contact our support team by live chat or email. The possibility to serve you excites us greatly! Much appreciated, MooseDesk - Customer Support Team.

5 / 5 Share

Oct. 22, 2024

The Moosedesk team is highly professional, responds promptly, and the FAQ feature keeps improving. The overall experience is excellent. I highly recommend this app!

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Callskylife, Thank you for your amazing 5-star review! 🌟 We’re thrilled to know that our app is working well for you. Your feedback inspires us to keep improving. If you have any suggestions or need assistance, please don’t hesitate to reach out. We truly appreciate your support, Sam from MooseDesk

5 / 5 Share

Oct. 21, 2024

Great customer support, looking forward to the subsequent upgrades!

Store

inphic

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Inphic, Thank you for this wonderful feedback! Short and sweet reviews like yours bring smiles to our team. We're honored to have earned your trust and look forward to your next visit. We’re grateful to have you in our community, Sam from MooseDesk

5 / 5 Share

Oct. 20, 2024

outstanding service and great functionalities

Using app

About 2 hours

Total reviews

8

Average rating

5.0

Developer Reply

Hi Makerlab Electronics , Thank you so much for your kind words. The review has really motivated us to keep pushing forward and enhance our offerings to users. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, Anne from MooseDesk Support Team