All reviews

Rating Breakdown

  • 5
    97% (447 ratings)
  • 4
    2% (8 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 90% (410)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 10, 2025

super Support. bis jetzt gut zu nutzen

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear BARTMANN, Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, Riley from MooseDesk Team

5 / 5 Share

Jan. 8, 2025

Thanks Anne, Amazing Messaging App with Outstanding Support!

Using app

39 minutes

Total reviews

7

Average rating

4.9

Developer Reply

Hi dear, We’re so happy to have you as part of MooseDesk's valued customers! Your 5-star review means so much to us and motivates us to keep striving for excellence. It’s customers like you who make all our efforts worthwhile. With love, Anne from MooseDesk

5 / 5 Share

Jan. 7, 2025

Very useful app and very good customer service to setup the app. I recommend

Using app

About 1 hour

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 6, 2025

Using app

12 days

Total reviews

12

Average rating

4.7

Developer Reply

Wow! Your 5-star review brought big smiles to our faces. Appreciate for your trust in our app. Thomas from MooseDesk Team

5 / 5 Share

Jan. 5, 2025

I've been using the Moose app for about a month now, and I'm very pleased with its functionality. The customer support is exceptional! I had a request to adjust the widget positioning, and even though I reached out over the weekend, their development team responded promptly and resolved the issue quickly. Highly recommend!

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Dear Gifts For Family Online Team, Thank you so much for your amazing 5-star review! Your support means the world to us and keeps us motivated to deliver the best. If there's anything more we can do for you, we're always here to help! Best regards, Maki from MooseDesk

5 / 5 Share

Jan. 2, 2025

It's easy to set up, and the customer service is excellent.

Store

Healoop

Using app

39 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi Healoop Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or anything we can do to improve your experience, please don't hesitate to let us know. Thank you again for your support. Best regards, Riley from MooseDesk Team

5 / 5 Share

Dec. 19, 2024

Using app

About 1 month

Total reviews

4

Average rating

4.3

Developer Reply

Hi there! Thank you for the loving words you've shared! If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you! Have a wonderful day, and take care! Mia from MooseDesk Team

5 / 5 Share

Dec. 18, 2024

very fast support from Maki! :)

Using app

About 5 hours

Total reviews

5

Average rating

5.0

Developer Reply

We’re so glad to hear you had a great experience with Moose! Your kind words truly brighten our day. At Moose, we value your feedback and look forward to serving you again. If there’s anything else you’d like to share or need assistance with, please feel free to contact us anytime. Your satisfaction is our top priority! With appreciation, Maki from MooseDesk

5 / 5 Share

Dec. 18, 2024

Lovely UI. Great support from Sam so far. I was looking for a better chat and FAQ widget than Shopify Inbox and this is looking great.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi dear, Thank you so much for your kind words and the 5-star rating! It truly means the world to us to know that you had a wonderful experience. We’re constantly striving to exceed expectations, and your feedback reassures us that we’re on the right track. We hope to serve you again soon! Sincerely, Sam from MooseDesk

5 / 5 Share

Dec. 24, 2024

Super perfert Service, Very good ... Perfect again

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi ModernArts Team Thank you for taking the time to leave such a kind review. Your support means so much to us and encourages our team to keep striving for the best. We’re here whenever you need us and look forward to serving you again soon! With love, Mina from MooseDesk Team

5 / 5 Share

Dec. 12, 2024

By far the best support I've received! They assisted me with every step of the setup process and made sure all of my ideas were realized. Their responsiveness and professionalism were outstanding. I highly recommend their service, as they truly went above and beyond to meet all my expectations.

Using app

About 3 hours

Total reviews

9

Average rating

4.9

Developer Reply

Dear Wisdom store, Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, Riley from MooseDesk Team

5 / 5 Share

Dec. 9, 2024

quit easy to use, nice support, only what I would like to change is Whatsapp connection... will be nice if whatsapp can work with chat window not in separate website.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi dear, Thank you so much for your kind words and the time you took to share your experience with us. Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us. Thomas from MooseDesk

5 / 5 Share

Dec. 4, 2024

I'm giving Moose: Live Chat WhatsApp, FAQ a five-star rating because it's a solid app that integrates well with Shopify. A standout aspect for me has been the FREE customization and customer support, especially from Anne. She has been incredibly helpful, responding promptly to my queries and ensuring that any issues were resolved efficiently. Her dedication and professionalism significantly enhanced my experience. I would recommend this app to other Shopify store owners who need reliable chat and FAQ solutions.

Store

Mazden

Using app

16 days

Total reviews

7

Average rating

5.0

Developer Reply

Wow! Your 5-star review brought big smiles to our faces. We’re thrilled to hear that you enjoyed Moose. Our team puts a lot of heart into making sure every detail is just right, and your kind words mean so much to us. If there’s anything we can do for you in the future, please don’t hesitate to let us know. We’re here for you! Anne from MooseDesk

5 / 5 Share

Dec. 4, 2024

best app for faq builder

Using app

19 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi dear We’re so happy to have you as part of MooseDesk valued customers ! Your 5-star review means so much to us and motivates us to keep striving for excellence. It’s customers like you who make all our efforts worthwhile. If there’s anything you’d like to share or ways we can improve, don’t hesitate to let us know. We’re always excited to hear from our amazing customers. With heartfelt thanks, Mina from MooseDesk

5 / 5 Share

Nov. 30, 2024

Excellent

Store

Elmore

Using app

20 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Hi Elmore, Thank you so much for your kind words and the 5-star rating! It truly means the world to us to know that you had a wonderful experience. We’re constantly striving to exceed expectations, and your feedback reassures us that we’re on the right track. We hope to serve you again soon! Sincerely, Anne from MooseDesk

5 / 5 Share

Nov. 29, 2024

Great support! Great App Design! Enthusiastic about these people.

Using app

14 days

Total reviews

8

Average rating

5.0

Developer Reply

Hi dear, Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, Anne from MooseDesk Team

5 / 5 Share

June 22, 2025

Amazing Messaging App with Outstanding Support! MooseDesk has been a game-changer for my Shopify store! The app is incredibly user-friendly and integrates seamlessly, making it so much easier to manage customer messages efficiently. What truly stands out is their customer support—it’s exceptional! The team responds lightning-fast and goes above and beyond to assist with any queries or concerns. It’s clear they genuinely care about their users. If you're looking for a reliable messaging solution for your store, I highly recommend MooseDesk. They’ve made my life so much easier, and I’m beyond satisfied with their service!

Store

My Store

Using app

7 months

Developer Reply

Hi Gems Crowd, Thank you so much for your amazing 5-star review! Your support means the world to us and keeps us motivated to deliver the best. If there's anything more we can do for you, we're always here to help! Best regards, Sam from MooseDesk

5 / 5 Share

Nov. 25, 2024

The best application of this style that I've tried, very complete because in addition to having the chat widget, you can incorporate a faq page and a contact page. And best of all, the speed of the support to adapt it to my website! 100% recommendable!

Using app

1 day

Total reviews

17

Average rating

5.0

Developer Reply

Hi Hifi Media Store, Your 5-star review truly brightened our day! Thank you for recognizing the effort we put into ensuring every customer has a memorable experience. We’re so happy to have earned your trust and look forward to continuing to exceed your expectations. Sincerely Thomas from MooseDesk

5 / 5 Share

Nov. 25, 2024

Amazing app, i will rate it as 100

Store

Aclof

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Your support means the world to us and helps us continue to improve and serve our customers better. Wishing you all the best in the future! Mia - MooseDesk Support Team

5 / 5 Share

Nov. 24, 2024

amazing customer support!

Store

la CLIT

Using app

20 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi la CLIT Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, Riley from MooseDesk Team