Moose AI Chatbot & Live Chat for Shopify

Moose AI Chatbot & Live Chat

UNLIMITED AI chat: Customer support with livechat, inbox & FAQ
Rating
5.0
Feedback
487
Reviews
Chart
#386
Shopify

All reviews

5 / 5 Share
Feb. 2, 2025

Just installed the app while looking for a customer service chat solution, and so far, I’m pretty impressed. It offers a lot of features and customization options, and the fact that it’s currently free is a huge bonus. Anne was incredibly helpful and even answered my questions promptly on a Sunday. I’d definitely recommend this app

Store Using app Total reviews Average rating
5 / 5 Share
Jan. 28, 2025

Store Using app Total reviews Average rating
Genki Vital Holding GmbH About 15 hours 2 5.0
Developer Reply

Hi dear, Thanks a ton for your review! Your support keeps us going and improve our product. Sincerely, Anne from MooseDesk

5 / 5 Share
Jan. 27, 2025

Je suis agréablement surpris de la facilité d'utilisation et du niveau de personnalisation pour une app gratuite. Anne m'a très bien renseigné en ce qui concerne l'intégration d'une page FAQ externe dans le cadre du live chat. Mon seul regret, ne pas avoir connu l'app auparavant !

Store Using app Total reviews Average rating
Developer Reply

Hi dear, Thank you so much for your wonderful review of Moose! We’re thrilled to hear that you’re enjoying it and that it’s meeting your expectations. Customer satisfaction is our priority, and your feedback keeps us motivated to continue delivering quality. If you ever have any questions or need assistance, feel free to reach out. We appreciate your support! Best regards, Anne from MooseDesk

5 / 5 Share
Jan. 23, 2025

Very much impressed by the quite elaborated solution built by Moose around a simple chat box. Great solution for SMB in my opinion. Support very reactive at any time of the day - special thanks to Thomas and Mia!

Store Using app Total reviews Average rating
Developer Reply

Thank you for taking the time to leave a review! Your kind words inspire us to continue providing top-notch service. Please don't hesitate to drop us a message anytime if you need more help. All the best, Mia - MooseDesk Support Team

5 / 5 Share
Jan. 23, 2025

Mina was amazing. Extremely patient with me and willing to take over if need be . Great experience.

Store Using app Total reviews Average rating
ERGONOMIC REPAIR About 2 hours 1 5.0
5 / 5 Share
Jan. 23, 2025

Thomas helped a lot!

Store Using app Total reviews Average rating
OnlyScrews About 12 hours 8 4.4
Developer Reply

Hi there! Thank you for your thoughtful 5-star review. Knowing that you enjoyed Moose motivates us to continue pushing for excellence. At Moose, your satisfaction is our top priority, and we’re so glad we could exceed your expectations. If there’s anything you think we can improve or anything else we can do to make your experience even better, don’t hesitate to reach out. We’d love to hear from you! Thomas from MooseDesk

5 / 5 Share
Jan. 22, 2025

The customer support is exceptional! prompt response from Customer Support to resolve my issue, recommended.

Store Using app Total reviews Average rating
Cotton Canvas 3 days 12 5.0
Developer Reply

Your Review Made Our Day! We just read your review, and we couldn’t be happier! Knowing that you had a positive experience with us is what keeps us motivated every day. Your feedback helps us continue improving and providing the best service possible. If you ever need anything, we’re just a message away. Thanks again for your trust and support! Best, Anne from MooseDesk Team

5 / 5 Share
Jan. 20, 2025

Very helpful customer support. Easy to use. Would recommend!

Store Using app Total reviews Average rating
VALURE LV 7 months 1 5.0
Developer Reply

Hi there! Thank you for the loving words you've shared! If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you! Have a wonderful day, and take care!

5 / 5 Share
Jan. 14, 2025

Great App and Excellent Support! MoeeseDesk provides excellent service, and the support team is very responsive and helpful. It's simple to use and makes managing customer queries much easier. Highly recommend!

Store Using app Total reviews Average rating
Grounding Mat About 1 hour 3 5.0
Developer Reply

Hi there! Thank you for your thoughtful 5-star review. Knowing that you enjoyed Moose motivates us to continue pushing for excellence. At Moose, your satisfaction is our top priority, and we’re so glad we could exceed your expectations. If there’s anything you think we can improve or anything else we can do to make your experience even better, don’t hesitate to reach out. We’d love to hear from you! Anne from MooseDesk team

5 / 5 Share
Jan. 12, 2025

A big thanks to customer service Mia for helping me finding my email account. App itself are great also, very easy to use, better than original inbox.helps me to help my costumer finding us and absolutely a great up-sale method.

Store Using app Total reviews Average rating
ROBOTBUY 3 days 3 5.0
Developer Reply

Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Your support means the world to us and helps us continue to improve and serve our customers better. Wishing you all the best in the future! Mia - MooseDesk Support Team

5 / 5 Share
Jan. 11, 2025

Easy to use, Great feature for any professional website. visually attractive.

Store Using app Total reviews Average rating
Maisonrubaiyat.com 8 days 4 5.0
Developer Reply

Hi Maité Reybrouck Thank you for your thoughtful 5-star review. Knowing that you enjoyed Moose motivates us to continue pushing for excellence. Your satisfaction is our top priority, and we’re so glad we could exceed your expectations. If there’s anything you think we can improve or anything else we can do to make your experience even better, don’t hesitate to reach out. We’d love to hear from you! Anne from MooseDesk

5 / 5 Share
Jan. 10, 2025

super Support. bis jetzt gut zu nutzen

Store Using app Total reviews Average rating
BARTMANN 3 months 2 5.0
Developer Reply

Dear BARTMANN, Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, Riley from MooseDesk Team

5 / 5 Share
Jan. 8, 2025

Thanks Anne, Amazing Messaging App with Outstanding Support!

Store Using app Total reviews Average rating
La Juiceria Grocer 39 minutes 7 4.9
Developer Reply

Hi dear, We’re so happy to have you as part of MooseDesk's valued customers! Your 5-star review means so much to us and motivates us to keep striving for excellence. It’s customers like you who make all our efforts worthwhile. With love, Anne from MooseDesk

5 / 5 Share
Jan. 7, 2025

Very useful app and very good customer service to setup the app. I recommend

Store Using app Total reviews Average rating
NutriPerformances About 1 hour 7 5.0
5 / 5 Share
Jan. 6, 2025

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ZOOMNSTORE 12 days 12 4.7
Developer Reply

Wow! Your 5-star review brought big smiles to our faces. Appreciate for your trust in our app. Thomas from MooseDesk Team

5 / 5 Share
Jan. 5, 2025

I've been using the Moose app for about a month now, and I'm very pleased with its functionality. The customer support is exceptional! I had a request to adjust the widget positioning, and even though I reached out over the weekend, their development team responded promptly and resolved the issue quickly. Highly recommend!

Store Using app Total reviews Average rating
Gifts For Family Online About 1 month 6 5.0
Developer Reply

Dear Gifts For Family Online Team, Thank you so much for your amazing 5-star review! Your support means the world to us and keeps us motivated to deliver the best. If there's anything more we can do for you, we're always here to help! Best regards, Maki from MooseDesk

5 / 5 Share
Jan. 2, 2025

It's easy to set up, and the customer service is excellent.

Store Using app Total reviews Average rating
Healoop 39 minutes 3 5.0
Developer Reply

Hi Healoop Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or anything we can do to improve your experience, please don't hesitate to let us know. Thank you again for your support. Best regards, Riley from MooseDesk Team

5 / 5 Share
Dec. 19, 2024

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Hobby Bee Canada About 1 month 4 4.3
Developer Reply

Hi there! Thank you for the loving words you've shared! If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you! Have a wonderful day, and take care! Mia from MooseDesk Team

5 / 5 Share
Dec. 18, 2024

very fast support from Maki! :)

Store Using app Total reviews Average rating
Caravan and Camping Aus About 5 hours 5 5.0
Developer Reply

We’re so glad to hear you had a great experience with Moose! Your kind words truly brighten our day. At Moose, we value your feedback and look forward to serving you again. If there’s anything else you’d like to share or need assistance with, please feel free to contact us anytime. Your satisfaction is our top priority! With appreciation, Maki from MooseDesk

5 / 5 Share
Dec. 18, 2024

Lovely UI. Great support from Sam so far. I was looking for a better chat and FAQ widget than Shopify Inbox and this is looking great.

Store Using app Total reviews Average rating
Developer Reply

Hi dear, Thank you so much for your kind words and the 5-star rating! It truly means the world to us to know that you had a wonderful experience. We’re constantly striving to exceed expectations, and your feedback reassures us that we’re on the right track. We hope to serve you again soon! Sincerely, Sam from MooseDesk

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