Moose AI Chatbot & Live Chat for Shopify

Moose AI Chatbot & Live Chat

Support customer with UNLIMITED AI chat, livechat, inbox & FAQ
Rating
5.0
Feedback
453
Reviews
Chart
#324
Shopify

All reviews

5 / 5 Share
Nov. 12, 2024

We really needed to improve the way we were communicating with customers and knew a help desk system was the way forward. We wanted our customers to have many ways to contact us, but for us to deal with their enquiries from the same app. Moose Desk really does that. I've been in touch with their own customer services twice in the last 24 hours to have a few things tweaked and the response was quick and positive. Really rate this app!

Store Using app Total reviews Average rating
Frankton's 7 days 10 5.0
Developer Reply

Dear Frankton's, Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, Riley from MooseDesk

5 / 5 Share
Nov. 12, 2024

The app is great, cost-effective and fully customizable to your liking to match your brand. Also, I love their customer care service, they literally reply to you within minutes and solve any issues that you face at an instant. It is a great app.

Store Using app Total reviews Average rating
Credible Hats 29 days 1 5.0
Developer Reply

Hi Credible Hats, Thank you for the wonderful 5-star review! We’re so grateful for your support and happy to hear you’re satisfied with our service. We appreciate you taking the time to share your experience! If you have any other concerns, feel free to chat with us. We are here for you! Best regards, Sam from MooseDesk

5 / 5 Share
Nov. 12, 2024

I highly recommend MooseDesk because of they're easy setup for my website and their customer service is great for any troubleshooting.

Store Using app Total reviews Average rating
Moparplus Antique Parts 29 minutes 2 5.0
Developer Reply

Hi Moparplus Antique Parts We’re so happy to hear about your wonderful experience! Thank you for trusting us and for the glowing review. It’s always a pleasure to serve amazing customers like you. We look forward to welcoming you back soon! Sincerely, Anne from MooseDesk

5 / 5 Share
Nov. 11, 2024

Short term review I have just implimented MooseDesk At first glance it appears to be feature rich and well customizable. Five stars for Thomas who spent over and hour with me getting everything set up and running smoothly

Store Using app Total reviews Average rating
Coast Ropes and Rescue 3 days 8 4.4
Developer Reply

Hi Coast Ropes and Rescue Thank you for trusting in using our app and giving a great feedback to us! We’re so glad you had a great experience with us and are already looking forward to welcoming you back. Thank you for your kind words and support—it means so much to our team Sincerely, Thomas from MooseDesk Team

4 / 5 Share
Nov. 11, 2024

.

Store Using app Total reviews Average rating
Pureform.nl 7 months 5 4.8
Developer Reply

Hi dear, Thank you so much for your review! We’re happy that you spare us some time to reflect your experience with us. If there is anything else we could do to make you feel even better, please feel free to tell us. Sincerely, Mina from MooseDesk Team

5 / 5 Share
Nov. 11, 2024

it's a surprisingly APP,and the support team are very professional. 5 Stars!!!!

Store Using app Total reviews Average rating
Keida Online About 1 hour 3 5.0
Developer Reply

Thank you for taking the time to leave a review! Your kind words inspire us to continue providing top-notch service. Please don't hesitate to drop us a message anytime if you need anymore help. All the best, Mia - MooseDesk Support Team

5 / 5 Share
Nov. 8, 2024

very good support from mina

Store Using app Total reviews Average rating
SlideForge 25 minutes 2 5.0
5 / 5 Share
Nov. 8, 2024

Store Using app Total reviews Average rating
MYDISO About 18 hours 1 5.0
Developer Reply

Dear MYDISO, Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, Riley from MooseDesk Team

5 / 5 Share
Nov. 6, 2024

So far so good

Store Using app Total reviews Average rating
24K Spirit About 1 hour 1 5.0
Developer Reply

Hi there, Your 5-star review truly brightened our day! Thank you for recognizing the effort we put into ensuring every customer has a memorable experience. We’re so happy to have earned your trust and look forward to continuing to exceed your expectations. Let us know how we can assist you in the future! Sincerely, Anne from MooseDesk Team

5 / 5 Share
Nov. 3, 2024

Very professional and supportive

Store Using app Total reviews Average rating
Mac Friends Official About 1 hour 1 5.0
Developer Reply

Dear Mac Friends Official, Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, Riley from MooseDesk Team

5 / 5 Share
Nov. 1, 2024

Store Using app Total reviews Average rating
Tech House 32 minutes 1 5.0
Developer Reply

Hi Tech House, Thank you for your incredible 5-star review! It means the world to us to know you’re happy with our service. Your support keeps us motivated to keep delivering our best! If you have any other concerns, feel free to chat with us! Best regards, Sam from MooseDesk

5 / 5 Share
Oct. 29, 2024

Quick reply and help

Store Using app Total reviews Average rating
Capri Maffia 29 minutes 1 5.0
Developer Reply

Hi Capri Maffia, We appreciate you taking a moment to leave this lovely review! Your satisfaction means everything to us, and we're grateful for customers like you. Thank you for choosing us! We truly value your support, Sam from MooseDesk

5 / 5 Share
Oct. 25, 2024

Fast reply and very helpful!

Store Using app Total reviews Average rating
Mesmo About 2 hours 8 5.0
Developer Reply

Hi Mesmo, Thank you so much for your kind words. We sincerely appreciate you taking the time to share your positive experience with MooseDesk. Our team is committed to delivering exceptional service and high-quality products, and we will try hard to bring even better product and service to you Thank you once again. If there's anything we can do to improve your experience, please feel free to reach out! Sincerely, Anne from MooseDesk Team

5 / 5 Share
Oct. 22, 2024

The Moosedesk team is highly professional, responds promptly, and the FAQ feature keeps improving. The overall experience is excellent. I highly recommend this app!

Store Using app Total reviews Average rating
Callskylife 22 days 1 5.0
Developer Reply

Hi Callskylife, Thank you for your amazing 5-star review! 🌟 We’re thrilled to know that our app is working well for you. Your feedback inspires us to keep improving. If you have any suggestions or need assistance, please don’t hesitate to reach out. We truly appreciate your support, Sam from MooseDesk

5 / 5 Share
Oct. 21, 2024

Great customer support, looking forward to the subsequent upgrades!

Store Using app Total reviews Average rating
inphic About 2 hours 2 5.0
Developer Reply

Hi Inphic, Thank you for this wonderful feedback! Short and sweet reviews like yours bring smiles to our team. We're honored to have earned your trust and look forward to your next visit. We’re grateful to have you in our community, Sam from MooseDesk

5 / 5 Share
Oct. 20, 2024

outstanding service and great functionalities

Store Using app Total reviews Average rating
Makerlab Electronics About 2 hours 8 5.0
Developer Reply

Hi Makerlab Electronics , Thank you so much for your kind words. The review has really motivated us to keep pushing forward and enhance our offerings to users. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, Anne from MooseDesk Support Team

5 / 5 Share
Oct. 19, 2024

The Moose Help Center app provides exceptional customer support. Their team is highly responsive and resolves queries almost instantly. Whether you're facing a technical issue or have a simple question, you can expect quick and effective assistance. The proactive approach of their support team truly enhances the overall experience, making Moose a reliable app for users seeking immediate help.

Store Using app Total reviews Average rating
Inkmeo 2 days 2 5.0
Developer Reply

Hi Inkmeo Team, Thank you for taking the time to share such a thoughtful review! We're thrilled to hear about your positive experience with our team. Your detailed feedback helps other customers and motivates our team to maintain our high standards. We look forward to serving you again! Thank you so much, Anne from MooseDesk Team

5 / 5 Share
Oct. 19, 2024

I loved this app: LiveChat, WhatsApp, Ticket Raising, and Order Tracking. And the best part: It's FREE. Yes, you heard it right. It's the best one, which we are exploring now. Their support is also very quick and get things done very fast. We had a customized live chat option for particular hours and they did it overnight. Highly Recommended.

Store Using app Total reviews Average rating
Ecofynd 3 days 5 4.2
Developer Reply

This is Anne here, thank you so much for your kind review. It really makes my day. To have a chance to talk and help you is wonderful occasion to me. Thank you so much and wish you all the best with your journey. Thank you so much, Anne from MooseDesk Team

5 / 5 Share
Oct. 18, 2024

Great app with great functions. It gives our webshop just the extra we were looking for. Their service is great. I asked them to customize some things and they were very happy to help. We are very happy with the result.

Store Using app Total reviews Average rating
Euro-Overlanders About 19 hours 4 5.0
Developer Reply

Hi Euro-Overlanders, Thank you for giving us a try and taking the time to share your experience! Nothing makes us happier than exceeding a new customer's expectations. We hope this is just the beginning of a long-lasting relationship! We truly appreciate your support, Sam from MooseDesk

5 / 5 Share
Oct. 17, 2024

great app, great service, recommended

Store Using app Total reviews Average rating
FashionistaDeal 16 minutes 1 5.0
Previous Page 18 of 22 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.