Moose AI Chatbot & Live Chat for Shopify

Moose AI Chatbot & Live Chat

Support customer with UNLIMITED AI chat, livechat, inbox & FAQ
Rating
5.0
Feedback
483
Reviews
Chart
#288
Shopify

All reviews

5 / 5 Share
Dec. 18, 2024

Lovely UI. Great support from Sam so far. I was looking for a better chat and FAQ widget than Shopify Inbox and this is looking great.

Store Using app Total reviews Average rating
Developer Reply

Hi dear, Thank you so much for your kind words and the 5-star rating! It truly means the world to us to know that you had a wonderful experience. We’re constantly striving to exceed expectations, and your feedback reassures us that we’re on the right track. We hope to serve you again soon! Sincerely, Sam from MooseDesk

5 / 5 Share
Dec. 24, 2024

Super perfert Service, Very good ... Perfect again

Store Using app Total reviews Average rating
ModernArts 9 days 2 5.0
Developer Reply

Hi ModernArts Team Thank you for taking the time to leave such a kind review. Your support means so much to us and encourages our team to keep striving for the best. We’re here whenever you need us and look forward to serving you again soon! With love, Mina from MooseDesk Team

5 / 5 Share
Dec. 12, 2024

By far the best support I've received! They assisted me with every step of the setup process and made sure all of my ideas were realized. Their responsiveness and professionalism were outstanding. I highly recommend their service, as they truly went above and beyond to meet all my expectations.

Store Using app Total reviews Average rating
Wisdom Store About 3 hours 9 4.9
Developer Reply

Dear Wisdom store, Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, Riley from MooseDesk Team

5 / 5 Share
Dec. 9, 2024

quit easy to use, nice support, only what I would like to change is Whatsapp connection... will be nice if whatsapp can work with chat window not in separate website.

Store Using app Total reviews Average rating
innovaprint About 1 hour 1 5.0
Developer Reply

Hi dear, Thank you so much for your kind words and the time you took to share your experience with us. Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us. Thomas from MooseDesk

5 / 5 Share
Dec. 4, 2024

I'm giving Moose: Live Chat WhatsApp, FAQ a five-star rating because it's a solid app that integrates well with Shopify. A standout aspect for me has been the FREE customization and customer support, especially from Anne. She has been incredibly helpful, responding promptly to my queries and ensuring that any issues were resolved efficiently. Her dedication and professionalism significantly enhanced my experience. I would recommend this app to other Shopify store owners who need reliable chat and FAQ solutions.

Store Using app Total reviews Average rating
Mazden 16 days 7 5.0
Developer Reply

Wow! Your 5-star review brought big smiles to our faces. We’re thrilled to hear that you enjoyed Moose. Our team puts a lot of heart into making sure every detail is just right, and your kind words mean so much to us. If there’s anything we can do for you in the future, please don’t hesitate to let us know. We’re here for you! Anne from MooseDesk

5 / 5 Share
Dec. 4, 2024

best app for faq builder

Store Using app Total reviews Average rating
Manav Kalamkari 19 minutes 2 5.0
Developer Reply

Hi dear We’re so happy to have you as part of MooseDesk valued customers ! Your 5-star review means so much to us and motivates us to keep striving for excellence. It’s customers like you who make all our efforts worthwhile. If there’s anything you’d like to share or ways we can improve, don’t hesitate to let us know. We’re always excited to hear from our amazing customers. With heartfelt thanks, Mina from MooseDesk

5 / 5 Share
Nov. 25, 2024

The best application of this style that I've tried, very complete because in addition to having the chat widget, you can incorporate a faq page and a contact page. And best of all, the speed of the support to adapt it to my website! 100% recommendable!

Store Using app Total reviews Average rating
Hifi Media Store 1 day 17 5.0
Developer Reply

Hi Hifi Media Store, Your 5-star review truly brightened our day! Thank you for recognizing the effort we put into ensuring every customer has a memorable experience. We’re so happy to have earned your trust and look forward to continuing to exceed your expectations. Sincerely Thomas from MooseDesk

5 / 5 Share
Nov. 25, 2024

Amazing app, i will rate it as 100

Store Using app Total reviews Average rating
Aclof 3 days 5 5.0
Developer Reply

Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Your support means the world to us and helps us continue to improve and serve our customers better. Wishing you all the best in the future! Mia - MooseDesk Support Team

5 / 5 Share
Nov. 24, 2024

amazing customer support!

Store Using app Total reviews Average rating
la CLIT 20 days 4 5.0
Developer Reply

Hi la CLIT Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, Riley from MooseDesk Team

5 / 5 Share
Nov. 23, 2024

The app is very easy to use and useful. Especially the support team, very fast. Thank you very much team. Hope the team will develop more new functions in the near future. I recommend this app.

Store Using app Total reviews Average rating
HVACR-SHOP.COM About 4 hours 2 5.0
Developer Reply

Xin chào! :) Thank you for your amazing review and for choosing us! Providing exceptional service is what we aim for, and we’re so glad we were able to deliver. Your feedback is greatly appreciated and will motivate us to continue improving. We hope to see you again soon! Sincerely, Anne from MooseDesk

5 / 5 Share
Aug. 11, 2025

Donna is a big help. She is quick to respond and gets things done fast. Thanks Donna.

Store Using app Total reviews Average rating
Pure Organic Vitamins 9 months 5 5.0
Developer Reply

Hi Pure Organic Vitamins, Thank you so much for this glowing review! We’re thrilled to hear that you had such a fantastic experience. Your support and trust in us mean everything, and we’ll continue doing our best to keep delivering quality service. Please don’t hesitate to reach out if there’s anything we can assist you with in the future! Best, Anne from MooseDesk

5 / 5 Share
Nov. 19, 2024

I was impressed by how fast the response was during the support session with Anne. Thank you for the prompt replies!

Store Using app Total reviews Average rating
OZ Health Singapore 28 days 1 5.0
Developer Reply

Hi, This is Anne here. We truly appreciate your wonderful review and the time you took to share your experience. A 5-star rating from a valued customer like you is the greatest compliment we can receive. Your satisfaction is our top priority, and we look forward to building an even stronger relationship with you in the future! Sincerely, Anne from MooseDesk

5 / 5 Share
Nov. 16, 2024

So far so good - the app looks very comprehensive and support has been very quick to respond and super helpful!

Store Using app Total reviews Average rating
The Hay Experts 2 days 17 4.9
Developer Reply

Hi The Hay Expert, Thank you for your amazing review and for choosing us! Providing exceptional service is what we aim for, and we’re so glad we were able to deliver. Your feedback is greatly appreciated and will motivate us to continue improving. We hope to see you again soon! Sincerely, Anne from MooseDesk

5 / 5 Share
April 27, 2025

The product works great and seamless on all devices and helpful technical help is always there if you need it.

Store Using app Total reviews Average rating
Royal Hellenic Transfers 6 months 1 5.0
Developer Reply

Hi dear, We truly appreciate your wonderful review and the time you took to share your experience. A 5-star rating from a valued customer like you is the greatest compliment we can receive. Your satisfaction is our top priority, and we look forward to building an even stronger relationship with you in the future! Sincerely, Anne from MooseDesk

5 / 5 Share
Nov. 15, 2024

Good

Store Using app Total reviews Average rating
Scritta Led About 14 hours 1 5.0
Developer Reply

Hi Critta Led, This is Mia from MooseDesk Team. Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued MooseDesk users like you. If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!

5 / 5 Share
Nov. 12, 2024

I was really eager to install an Live Chat and came across this app. Sam was amazing! She helped me in so many ways. As a Shopify store owner, I haven't seen any other app that focuses on future development like this one. They're offering a fantastic free service while aiming for growth. I wish them all the success!

Store Using app Total reviews Average rating
Stablos 5 days 2 5.0
Developer Reply

Hi Stablos, Thank you so much for your 5-star review! We’re thrilled to know you had a great experience. Your feedback inspires us to keep improving and serving you better. If you have any other concerns, feel free to chat with us. Best regards, Sam from MooseDesk

5 / 5 Share
Nov. 12, 2024

We really needed to improve the way we were communicating with customers and knew a help desk system was the way forward. We wanted our customers to have many ways to contact us, but for us to deal with their enquiries from the same app. Moose Desk really does that. I've been in touch with their own customer services twice in the last 24 hours to have a few things tweaked and the response was quick and positive. Really rate this app!

Store Using app Total reviews Average rating
Frankton's 7 days 10 5.0
Developer Reply

Dear Frankton's, Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, Riley from MooseDesk

5 / 5 Share
Nov. 12, 2024

The app is great, cost-effective and fully customizable to your liking to match your brand. Also, I love their customer care service, they literally reply to you within minutes and solve any issues that you face at an instant. It is a great app.

Store Using app Total reviews Average rating
Credible Hats 29 days 1 5.0
Developer Reply

Hi Credible Hats, Thank you for the wonderful 5-star review! We’re so grateful for your support and happy to hear you’re satisfied with our service. We appreciate you taking the time to share your experience! If you have any other concerns, feel free to chat with us. We are here for you! Best regards, Sam from MooseDesk

5 / 5 Share
Nov. 12, 2024

I highly recommend MooseDesk because of they're easy setup for my website and their customer service is great for any troubleshooting.

Store Using app Total reviews Average rating
Moparplus Antique Parts 29 minutes 2 5.0
Developer Reply

Hi Moparplus Antique Parts We’re so happy to hear about your wonderful experience! Thank you for trusting us and for the glowing review. It’s always a pleasure to serve amazing customers like you. We look forward to welcoming you back soon! Sincerely, Anne from MooseDesk

5 / 5 Share
Nov. 11, 2024

Short term review I have just implimented MooseDesk At first glance it appears to be feature rich and well customizable. Five stars for Thomas who spent over and hour with me getting everything set up and running smoothly

Store Using app Total reviews Average rating
Coast Ropes and Rescue 3 days 8 4.4
Developer Reply

Hi Coast Ropes and Rescue Thank you for trusting in using our app and giving a great feedback to us! We’re so glad you had a great experience with us and are already looking forward to welcoming you back. Thank you for your kind words and support—it means so much to our team Sincerely, Thomas from MooseDesk Team

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