All reviews

Rating Breakdown

  • 5
    98% (403 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 90% (370)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 29, 2025

Donna helped me relocate my FAQ section to display perfectly under my header. Great and prompt customer service!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2025

Just seamless and easy to use, Although more customisations will be amazing

Store

STYLIQ

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2025

I can't believe that this is all offered free at the moment! The support is amazing. I sent a help request and it was out of hours but I got a reply from Thomas in about 2 minutes. Amazing service. The app itself is also very good, perfect for what I need.

Using app

About 20 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

June 29, 2025

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2025

Great service and quick response team for any queries and customisations. We'll see how app works in real time though in testing it works great.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 26, 2025

This app is very simple to use and surprisingly nice functions. Moreover, Helpdesk (Ms. Donna and her team) helped us a lot to answer our basic questions and requests to adjust the look on our web page. It was one of the best experiences in contacting support team on the Shopify app. Highly recommend to install this wonderful app and talking with their very nice, kind and skillful support team.

Using app

About 24 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2025

Store

THroyal

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2025

Donna has helped me instantly. I am loving the app.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

June 24, 2025

Very easy to install and very responsive support team.

Using app

36 minutes

Total reviews

9

Average rating

4.6

5 / 5 Share

June 23, 2025

I recently started using the Moose: Live chat and FAQ WhatsApp for my website, and it works perfectly, as I thought. The app interface is very friendly and easy to set up, and the support from the team is invaluable. I would recommend this app to everyone who wants to boost their business online.

Store

Fitaiim

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 22, 2025

Very good app, it has many features that other apps charge exorbitant prices for, customer service is very good, and they resolve problems quickly. Love it 10/10.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2025

Excellent

Using app

25 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2025

Very useful plug-in highly recommended

Using app

16 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

June 22, 2025

Donna supports us a lot whenever we need it. Thanks Donna for that

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2025

fully backed with super features in a simple organized designed. Awesome ! DONNA also is so supportive and very fast responder.

Using app

4 days

Total reviews

4

Average rating

4.0

5 / 5 Share

June 20, 2025

Great service ever experienced!

Store

RheoFit

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

June 19, 2025

The App covers the complete solution, and the Support is really good from the team.

Store

Gummia

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2025

DONNA, from Moose team, Thanks for your help. Great experience exploring Moose with your help. Looking for the same support in future too.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2025

pleasant!

Using app

1 day

Total reviews

3

Average rating

5.0