All reviews

Rating Breakdown

  • 5
    95% (198 ratings)
  • 4
    2% (4 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (5 ratings)
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5 / 5 Share

Feb. 8, 2023

Perfect! Easy to use and can pretty much handle all our needs. If you have any problems, reach out to the support team and they will get back to you ASAP.

Using app

6 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 7, 2023

The metafield automations are not as easy to use as other apps which are a LOT cheaper (tag genie for example which is $5 a month). The customer support team take ages to get back to you and now that I want to discontinue my account with them, there is no way to do it in the app, so I have to request this from them. I would not recommend as cheaper, better and easier to use services are out there.

Using app

4 months

Total reviews

4

Average rating

2.0

5 / 5 Share

Jan. 17, 2023

I've been looking for ways to help automate a lot of our admin-heavy processes. Been using Zapier for a few years, but found their access to more granular aspects of the Shopify API missing or extremely difficult to work with. I tested out Arigato based on the positive reviews and I've achieved so much more than I initially thought was possible. There is a bit of a steep learning curve and it felt a bit overwhelming when I started out. However, there is a library of some very useful workflows to either use, or check out how they are set-up to better understand the logic. The tool is excellent. It really is. But what has made it stand out has been the support. I've reached out to Bonify (the app developers) more than once for help and advice and they have been brilliant (special thanks to Patrick!). Not only have they been able to help me when I've been stuck in some of my Workflow set-ups, they provided example workflows to make it easier to learn how to better execute future ones on my own. Spending the days upfront to get these workflows in place is going to save my team weeks and months of admin time which is now automated in the background. One of the best Shopify Apps I've used for both functionality and support.

Using app

8 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

I love this app so much! It's insanely useful for automating different parts of your shop in a straightforward manner. There's so many different options of what you can do with this app, you would be looking at multiple different apps to provide exactly what this app provides. I use this to sort customers into their designated delivery runs, to update my product SEO when a product gets created or updated,I did use it to update stock across multiple variants of the same product. The possibilities are endless. The customer service team is super nice and super helpful, especially Patrick and Kenny, I've come to them multiple times not understanding how to do something and they have helped me right away and showed me not only what to do to make it work, but how it works too, so I have been able to learn a bit more on how to work the app on my own. A definite must-have for your website. Very highly recommend it.

Using app

6 months

Total reviews

12

Average rating

4.8

5 / 5 Share

Jan. 9, 2023

Arigato is a powerful tool and has helped me to automate a lot of my store needs. There's a learning curve involved but if you're committed and with the help of their awesome support staff the effort will pay dividends. Did I mention their awesome support team? Shout out to Patrick and Kenny for their help.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2022

This app is simply amazing! I give them 5 stars and more. We have a large number of products with continous update, so we had to do a lot of work that took us hours before using arigato´s workflows. It works perfectly and instantly. The support of Kenny and John was great, they were really kind and effective helping us to create the proper workflows for our store, this app really saves work. The installation is easy and simply and the app has a lot of workflows ready to use that are very useful to organize tasks. Creating your own workflows is really easy too. We are really happy with this app Arigato.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

This is an awesome plugin and support is very friendly and good. They helped us to setup some automations that any other plugin was capable of.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2022

Excellent customer support that helps you set up everything you need. We got a few issues but they always try to fix things quickly

Using app

3 months

Total reviews

11

Average rating

4.7

4 / 5 Share

Dec. 11, 2022

I've used Arigato on a couple different sites and its miles ahead of Shopify Flow. In fact, often times I've found Shopify's support suggests Arigato as they seem to often have difficulty navigating their own tool, where in the odd occasion that I haven't been able to find our configure an already-build flow from Arigato's easy to navigate library, their support team has something built out for me with explanations included within a few hours to a day. Would love to give a full 5 stars but I find the arbitrary increase in pricing for Shopify Plus users a bit of an offensive trend in Shopify developers. Increasing the price of an app based on another subscription and not usage is pretty painful and if Shopify ever managed to actually build out Flows competently I'd likely have to set Arigato aside due to the price point.

Using app

10 months

Total reviews

4

Average rating

4.8

Developer Reply

Please reach out to the support team to open a discussion regarding pricing. They are able to review on a case by case basis. Our general pricing is based on our historical data that indicates larger stores send a heavier load and have more challenging support requests, even if they're not doing many actions. It's not a perfect concept. I'm glad you like the app, but we also want customers to feel like it's fairly priced for their situation. Let's talk! :)

5 / 5 Share

Oct. 27, 2023

After yet another 5-star customer service experience with Bonify, I'm compelled to edit this review and reiterate that I just can't recommend this app highly enough! Arigato is basically the swiss army knife of your Shopify store. It's what Shopify Flow should be, but isn't. Arigato is much more versatile and powerful. Here are just a few things we've done with it: -Tag In-Stock orders so we can easily ship them each day (we have a lot of made-to-order products that can't be shipped immediately) -Tag made-to-order products with an expected ship week -Sign customers who accept marketing to our Mailchimp list -Hide auto-generated Custom Product Builder products from internal search and google - this is invaluable if you use a customizer app that creates products for every variation ordered. -Send order data to google sheets - we use this for all sorts of production and materials planning -Many more! One caveat is that I have a background in coding, which helps with the more complicated tasks. But the support when I have had questions has been excellent so I think the app would still be valuable for anyone.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 6, 2022

Very powerful app and amazing support team! I highly recommend. I use Arigato on all of my shops, it's been so useful and unlocks the full potential of Shopify when you do not have the Plus plan. I use it to automatically tag products, show most recent best sellers, updated customs metafields, bulk email customers about temporary issues. When I contact the team for help to create workflows, they will respond within 24 hours and often offer to fix the workflow for me (instead or referring me to the knowledge base). It's a must-have app for me and all of my stores.

Store

CHUU

Using app

Almost 2 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Oct. 25, 2022

I use this application daily to update the metafields of my products at Shopify. It works fast and precise and the data is easy to work with. The only con I have is that there's no method to automate the import of files inside the app. Other than that I'm really happy with its performance.

Using app

28 days

Total reviews

9

Average rating

4.8

5 / 5 Share

Oct. 10, 2022

This app is incredible in terms of possibilities for a store. There was a particularly unique automation I was trying to figure out, and Patrick on their team helped get it done.

Using app

9 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 7, 2022

This app has been a HUGE help in updating all of the metafields in our store. This task would have taken forever if I had to do it manually. So thankful that we found Arigato. Also, the customer support is AMAZING! I sent an email about something I needed help with, and they responded within a few hours with a custom coded solution! 10/10 would recommend!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

This app has been a GAME CHANGER for me and my business. We've saved tons of time automating some of our workflows (not to mention money) and everything has been running super smoothly. The support team are incredible. Nothing was too hard or unachievable. Special shout out to Kenny for working his magic and making everything work!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 29, 2022

This app is simply amazing and so is the support! It has filled in the gaps that Shopify has natively. Amazing stuff!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2022

Awesome customer service. Kenny.M was able to help me solve my problem in no time and exactly understood what the issue was.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

Absolutely essential if you are running an active Shopify store. Extremely powerful options with an intuitive interface for beginners and pros. So happy I found this automation app for our site.

Store

Vitag

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

Outstanding app that's allowing me to add exciting rewards products for customers. I'm sure there is more I'll be able to do with it. Customer service is above and beyond, every time. I always get a reply and real help in a short period of time. I only wish I'd discovered Arigato before I set off on a long and pricey journey of custom software for my site.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

Wir haben die App für eine Reihe von Automatisierungen genutzt, das meiste funktionierte selbsterklärend und ohne Probleme, der Support von Patrick über den Chat war fantastisch!!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0