All reviews

Rating Breakdown

  • 5
    84% (295 ratings)
  • 4
    6% (21 ratings)
  • 3
    2% (6 ratings)
  • 2
    2% (6 ratings)
  • 1
    7% (25 ratings)

Reviews with Text

  • 98% (347)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 19, 2026

Excellent service, quick responses. Transform your store with our versatile Multivendor app, designed for diverse marketplace models like Hyperlocal, Booking, and more. Seamlessly allow sellers to sync with major platforms

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2026

One thing that really stands out about working with Webkul is their support team. Whenever we needed help or had questions, their team responded quickly and provided clear guidance. It’s reassuring to know that reliable assistance is available when managing a live multivendor marketplace. We also recently implemented the new theme for the Shopify Multivendor Marketplace, and it has been a very positive upgrade for our platform. The first thing we noticed was how much more professional the marketplace looks. The layout feels clean, modern, and well organized, which immediately made our site appear more polished and trustworthy. Presentation matters a lot for a marketplace, and this theme definitely improves the overall visual quality of the platform. Our sellers have also benefited from the update. Their storefront pages now look more structured, and product listings are displayed in a clearer and more appealing way. This makes it easier for vendors to showcase their products and manage their presence within the marketplace. From the customer side, browsing products feels smooth and intuitive. The interface is simple to navigate and works well across both desktop and mobile devices, which creates a better shopping experience overall. Another strong point is performance. The theme runs efficiently, pages load quickly, and everything feels responsive. It integrates smoothly with the existing multivendor features we already rely on, so there were no unnecessary complications during the transition. Overall, this theme has improved both the appearance and usability of our marketplace. It shows a good understanding of what marketplace owners need in terms of design, functionality, and stability. We are very satisfied with this update and would definitely recommend it to anyone using the Shopify Multivendor Marketplace solution.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2026

This app has fantastic features that streamline vendor and marketplace operations. I highly recommend it for efficiently managing seller-vendor relationships.

Using app

2 days

Total reviews

2

Average rating

4.5

5 / 5 Share

March 10, 2026

The live agent connected quickly and helped resolve my issue right away. They also went the extra mile by editing the format to make things easier for me going forward. Appreciate the support.

Store

Pose

Using app

8 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 23, 2026

Webkul is literally the best! Very helpful team

Using app

About 11 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

We have been using Webkul’s Shopify Multivendor Marketplace (MVM) for our marketplace, and honestly, the newly launched theme feels like a breath of fresh air for us. When we first switched to this new theme, the difference was immediately noticeable. The marketplace started looking more professional, more premium, and much more organized. The design is clean, modern, and very easy to navigate. As a marketplace owner, it gave us confidence that our platform now looks trustworthy and ready to scale. Our sellers are also very happy with the changes. Their profiles look better, product listings are presented in a much clearer way, and overall the seller experience has improved a lot. From the customer side as well, browsing products feels smooth and enjoyable, whether on desktop or mobile. Performance has been solid. Pages load quickly, everything feels responsive, and the theme works perfectly with the Multivendor Marketplace features we are already using. We didn’t face unnecessary complications or confusion—it just works, which is exactly what you want when running a live marketplace. For us, this theme is not just about looks. It has genuinely improved how our marketplace feels and functions on a daily basis. It reflects the effort and understanding Webkul has for real multivendor businesses. Overall, we are very satisfied with this update. It has added real value to our platform, and using it feels good. We would confidently recommend this theme to anyone who is using or planning to use Webkul’s Shopify Multivendor Marketplace. One more thing we truly appreciate is Webkul’s customer support especially Prera Pawan Kumar. Their support team is very responsive, helpful, and understanding. Whenever we had a question or needed guidance, they were quick to assist and provided clear solutions. This level of support makes a big difference when running a live marketplace.

Store

Bookeaz

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

i love work with this webkul good support good good for marketplace i recommend this platform with good team fast support good speaking nice over all happy best app in shopify

Store

Urslook

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Shopify serves as an excellent platform for running a professional auction business, providing the reliability, flexibility, and professional presentation needed for QuickBid's Namibian marketplace. While it requires the Webkul app for auction-specific features and some customization for optimal auction workflows, the combination delivers a robust solution for managing city-based auctions, manual invoicing, and multi-location operations. The platform's scalability and professional infrastructure support QuickBid's growth ambitions while maintaining the operational flexibility needed for the unique auction business model.

Using app

7 days

Total reviews

2

Average rating

5.0

2 / 5 Share

March 16, 2026

The app didn't work for us. Too many add-on cost.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

The Multivendor Marketplace (MVM) app has been a great solution for managing our marketplace on Shopify. It offers powerful features like seller management, commission setup, product approval, and separate seller dashboards, which make operations very smooth. The app is flexible and works well even for complex marketplace requirements. What really stands out is the customization support and regular feature updates.Overall, a reliable and feature-rich app for anyone looking to build a scalable multivendor marketplace.

Store

Mirette

Using app

About 3 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 19, 2026

In my personal experience, this has been one of the worst apps I have ever worked with on Shopify. I installed it with the expectation that it would provide stable integrations and reliable marketplace sync, but from the beginning I encountered constant technical issues, glitches, and inconsistent behavior across multiple features. Over time, these problems created real operational difficulties for my store. Basic actions failed, errors kept returning, and important parts of the app did not function as advertised for me. One of the biggest issues I faced was the marketplace integration (for example with Etsy), which continuously produced errors, failed syncs, and incomplete data transfers. This alone caused massive disruption to my workflow, leading to delays, incorrect listings, and lost time trying to manually fix things that the app was supposed to handle. I repeatedly contacted support to get these issues resolved. Unfortunately, my experience with support was also negative. Instead of constructive guidance or efficient troubleshooting, I often received defensive or unhelpful responses. There were situations where I felt my concerns were dismissed rather than addressed. Even when fixes were promised, they were slow to arrive or only partially resolved the problem, which meant the same issues kept coming back. After months of dealing with this, I still did not see a stable solution to problems that should have been fundamental to the app’s core functionality. The cumulative effect of these bugs, failed integrations, and unproductive support interactions was extremely damaging for my store. The app became so unreliable that I eventually had to stop using it entirely. The instability and lack of dependable solutions affected my store’s operations to a point where continuing was no longer viable for me. Based on my personal experience, I cannot recommend this app under any circumstances. The amount of time, frustration, and operational damage it caused far outweighed any potential benefits. If you are considering this solution, I strongly suggest testing it very deeply before committing to it, especially if your business depends on stable marketplace integration. For me, this app ultimately became a major setback rather than a tool for growth.

Store

SPLISH

Using app

Over 4 years

Total reviews

4

Average rating

4.0

Developer Reply

Hey! Thank you for sharing your feedback. We regret that your experience with the app and its marketplace integrations, specifically ETSY did not meet your expectations and caused operational difficulties for your store. Upon reviewing the support tickets, we noticed that you wanted the real-time sync for Etsy, which is technically not feasible because Etsy does not support webhooks. Due to this limitation, data synchronization is handled via cron-based process. The cron runs at a 30-minute interval by default. For more frequent or near real-time updates, we had suggested using a dedicated server to support shorter cron intervals; however, this option was not agreed upon. In addition to standard support assistance, we also implemented certain customizations at no additional cost to help address your requirements. However, To better understand the challenges you faced, we would appreciate the opportunity to discuss this via a meeting. We are sending you the meeting scheduling link via the support ticket. We request you to kindly schedule a meeting. We're 100% ready to make any additional efforts to resolve your concerns. See you in the meeting - Team webkul

4 / 5 Share

Feb. 12, 2026

It offers great functionality, but the lack of a direct/AI chatfunction for support, a searchfunction for settings, the illogical structure of settings, and low quality layouts are serious issues. I would seriously suggest investing more in the UI.

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Hey, Thank you for taking the time to share your detailed feedback. We’re glad to know that you find the app’s functionality valuable, and we genuinely appreciate you highlighting the areas where your experience did not fully meet expectations. We would like to clarify that we do offer an AI-powered chatbot as part of our live chat support, which is available 24/7 to handle general app-related queries. In cases where the AI chatbot is unable to resolve a query, an automated support ticket is generated, and one of our support agents follows up with a detailed response. Additionally, the feedback received through these interactions is shared with our AI team to continuously enhance the chatbot’s knowledge base and accuracy. To help us better understand your concerns in detail and gather broader feedback, we have shared a meeting link on the support ticket where we are currently communicating https://webkul.uvdesk.com/en/customer/ticket/view/658677 . We request you to please review it and schedule a meeting at your convenience. Let's build a great marketplace together!!- Team Webkul

5 / 5 Share

Jan. 15, 2026

Until now, I’ve had no problems with the functionalities of the app.It’s well made. I’ve contacted the support twice about problems that I faced and they provided support quick and were very helpful.

Store

Darkien

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

Big thanks to the customer support team! They respond very quickly and resolved all issues and concerns efficiently. Special thanks to Abhishek Chaudhary for the excellent support and professionalism.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

The technical support team answered all our questions. Thank you for the support provided.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Thanks for the help, technical support is amazing. Very helpful, knowledgeable and professional

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Great help getting issues resolved quickly! Thank you, Webkul! It is great being able to pay sellers through Stripe! My website looks great and professional!

Store

SOPAGA

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

App davvero ben fatta e seguita bene da un servizio clienti al top.

Using app

13 days

Total reviews

2

Average rating

5.0