All reviews

Rating Breakdown

  • 5
    80% (675 ratings)
  • 4
    5% (42 ratings)
  • 3
    2% (18 ratings)
  • 2
    2% (17 ratings)
  • 1
    11% (90 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Dec. 18, 2019

Je n'en dirais pas plus... Mais de manière à ne pas induire les gens en erreur, cette unique étoile est justifiée.

Store

e-Shop

Using app

About 2 months

Total reviews

5

Average rating

4.0

Developer Reply

Hi, Thank you for the review. We express our most sincere concern in knowing the reason for the unsatisfaction with the app, as we can check you have not reached out to the support team. In case you need any help, please feel free to contact us on the details provided on the app store : https://apps.shopify.com/multi-vendor-marketplace Looking forward to hearing from you.

5 / 5 Share

Dec. 18, 2019

Innovative team with several app that I have been using. Great support and very helpful app. Keep it up guys! Much appreciated

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2019

This app and Webkul ROCK! Almost everything is customizable! Support is also VERY responsive and has solved all of my requests and quickly. Don't believe the negative reviews if you know what you are doing this app is STELLAR!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2019

This app is very useful for uploading the products in bulk from various sellers. The support team is very very prompt. I faced a problem in setting up the CSV file the team reacted to my concern and fixed the issue with in hrs.

Using app

Over 3 years

Total reviews

13

Average rating

4.7

3 / 5 Share

Dec. 5, 2019

This app has true potential however there's still several outstanding items that make it not perfect. Then, when you try to figure out these issues and reach out to support you are responded to with a boilerplate response that links to an article that you've already read and didn't help. Support needs some real improvement before this app can work for larger stores like ours.

Using app

About 1 month

Total reviews

19

Average rating

3.7

5 / 5 Share

Nov. 15, 2019

I am in the free trial phase, which normally when in I do not write a review, but the support has been amazing. They have answered all questions quickly and helped me out with the layout. The app seems to be exactly what we need with great flexibility to adapt to a range of uses. Lots of add ons as well to help scale. Highly recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2019

I haven't launched my site yet but so far this app has proven to have everything I need and the service the MVM team provides is friendly, thorough and super efficient, I highly recommend trying them out!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2019

This is an Awesome App with many features. They provide great customer service. I highly recommend this App!

Using app

8 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 10, 2019

I don't like because i am in trial free days version, but when i try to contact support center they send me Email to show them purchase slip. I replied them from that Email that i have to ask questions about technical support, although i am trial version. But for self satisfaction resolve my problems or to satisfy me. No reply then. There must Technical support for newly App users although in free trial. I'll sure rate from 1 star to 5 stars if now in free trial the support center resolve my problem.

Using app

19 days

Total reviews

1

Average rating

1.0

4 / 5 Share

Sept. 28, 2019

Good, but need more digital storage space for every file. And seller profile section on product detail page can use a contact button.

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 27, 2019

Very well done and excellent help center. They answer to every questions you have fastly and help you to slove any complex issues. I recommande this app for anyone who wants to create a marketplace with no budget for a web developer.

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 26, 2019

I installed the app, and it didn't work. I couldn't get support to respond. Then, I wrote an honest critical review. Support wrote to me every day trying to get the review removed, but they still didn't get the app to work. They convinced me to reinstall the app. It was installed in one of my joint shopify accounts. Even though I uninstalled the app, I was charged $40 to one of my other accounts. So, I am livid about this. I keep trying to get them to remove the charge. I can barely get them to respond to me. They keep asking me to remove my review. They are so shortsighted. Come on! I think they can only make money by tricking people into accidentally paying for a month. It's too bad they can't create a legit app, which I would be happy to pay for monthly.

Using app

About 1 month

Total reviews

2

Average rating

3.0

1 / 5 Share

Sept. 22, 2019

This app is not working with Porto Theme. My sellers can't view their profile page on my marketplace. I tried the Jumpstart theme, still not working.

Using app

9 days

Total reviews

4

Average rating

3.0

Developer Reply

Hi, Thanks for reaching out to us. As we can check from the review written here, the issue arose as you have changed the theme. You need to add the code related to the app in every theme that you use. You just changed the theme and might have not added the code, this is why the seller profile page is not working. Please check the seller profile page is working fine now, as we have added it in the current theme. Do get in touch with the support team if you need any help.

5 / 5 Share

Sept. 20, 2019

The guys have been great. I asked them to upload translation for me, And i asked them to customize the seller page for me, and they have done it all with out asking for extra charge. And as for the app itself, It great and it has a lot of features. So, so far so good.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for the review. Much appreciated :)

5 / 5 Share

Sept. 20, 2019

Brilliant app for building a dynamic marketplace. Fantastic functionality and support! Thank you - keep doing what you're doing!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for the review. Much appreciated :)

4 / 5 Share

Sept. 19, 2019

Very good app for the multi-vendor marketplace. Having some trouble with fulfilling but the rest is fine.

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 18, 2019

The best app I found so far for Multi Vendor Marketplace. Though it serves a lot of desired functionalities (at least all required functionalities) but still there is cushion in reporting section. It can be enhanced. Overall, a great app to start with. Have good presentation of vendor shop / store. At least my vendors are happy :) Excellent work guys.

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 17, 2019

The Best App out there for the multi vendor marketplace. The app is easy for customization, the team us supportive and it 100% properly functioning. looking forward for further updates and new features

Store

ma7al

Using app

6 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 5, 2019

Complete garbage. The app works fine I suppose, despite being glitchy, but the real issue is the company that made this. The most I can get from them is one email a day, and they wanted to charge me $3.5k for a really simple custom job. Took them almost 2 weeks to do the 20 minutes of works to tell me how much the custom job would cost, and that’s what they tell me. Ridiculous. Avoid this company at all costs. Their instructions are gibberish, and their support team doesn’t give two licks about you.

Store

pmbspot

Using app

4 days

Total reviews

2

Average rating

1.0

Developer Reply

Hi, Thank you for the feedback. But we would have appreciated it more if the same has been provided for Multivendor App, not the feedback for other apps on multivendor app. We would like to address some of the points mentioned in the review : 1) The most I can get from them is one email a day, and they wanted to charge me $3.5k for a really simple custom job. >> I think there is some misunderstanding in the same, the custom work was way too much as you mentioned "really simple custom job". The custom work included building an auction type which included penny auction functionality with the token use for the customer. This included heavy custom work to be done. 2) Took them almost 2 weeks to do the 20 minutes of works to tell me how much the custom job would cost, and that’s what they tell me. The support team has been quite responsive in discussing the custom work with you. While doing any custom work in the running application, it takes time to decide how to accommodate it within the running app, so that it wont hinder the apps current features. And on 27th August you emailed us first time and on 3rd September the pricing was given, which is 8 days (including weekends) and certainly not 2 weeks as mentioned. 3) Their instructions are gibberish, and their support team doesn’t give two licks about you. We do value all our customers, including you and that reflects in the positive feedback that we have received from our clients. We believe in providing best of support and point by point guidelines to the customers that would help them understand the app and its features. Having said the above, We wish to serve you again in future and wishing you good luck.

5 / 5 Share

Aug. 28, 2019

Easy to use and the support team is very responsive and competent. Thank you so much

Store

MYLADIY

Using app

9 months

Total reviews

1

Average rating

5.0