All reviews

Rating Breakdown

  • 5
    80% (675 ratings)
  • 4
    5% (42 ratings)
  • 3
    2% (18 ratings)
  • 2
    2% (17 ratings)
  • 1
    11% (90 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 21, 2018

I’m trying this app and it seems very useful for me cause i’m Switching from a e-commerce to marketplace with vendors. The support is very fast and helpful and always ready to give you advice and solve the problem. I will defenitely continue to use this app.

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2018

I'm really enjoying this app. It's easy for me and my sellers to use. The support has been brilliant. Very prompt and very helpful. All of the documentation is easy to understand and follow. I'm glad I switched over from a different system I was using earlier. Thanks Webkul and thanks Neha for the great support :)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2018

Why no 10 stars? Very nice app, and more, the support is great. Highly recommended it.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 28, 2018

This is the very best app if you are seeking a marketplace experience for your platform. The customer service is 5 stars as well. They respond to every request right away and offer tons of customizations. The Webkul company makes tons of different apps for your company store. I would recommend them all! Absolutely the best!!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2018

This app is awesome and the support is also fast. I use this app for several websites now. I really recommend you this app the developer is really helping you to make it how you want it. https://www.yourluxurywishlist.com/ https://www.happysupportfamily.com/ This are the two new site's where I am cone use this app too.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2018

Wow. Best Support ever. All of my questions which where more than 20 and every day a new one were answered by Neha super fast and cordially. I know for developers and customer service its really annoying for clients to ask every day instead at once. These guys never ever were discouraged to give us the best service. The APP does really everything it says it does. It was an easy install and like I said WebKul really wants to help you with your build and will answer all questions super fast. Thanks to Neha that was always there when we needed it. Thank you WebKul you guys are awesome

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2018

This is a great solution for us! The webkul team is very responsive and helpful. The dashboard can be a little tricky to navigate at times but is overall a great product. Would definitely recommend, check out the demo login and check it out. -Steven

Store

Songtub

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

June 3, 2018

Too slow, lots of bugs, no custom domain-based url for seller sign up.

Store

Monipur

Using app

About 23 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

May 30, 2018

The BEST app in terms of options, functionality and customer support. Less 24 hr turn around time for support and they are extremely helpful. They explain the basics of the store setup, adding product variants and even running custom SQL scripts.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2018

Great support network! Easy installation and customisable options make this a great app.

Store

Mnly

Using app

9 months

Total reviews

1

Average rating

5.0

2 / 5 Share

May 23, 2018

To start off, let me give some context as to why I'm writing this review. I sell a product that is inherently a single-quanity item. I asked if they could disable the ability for my sellers to have more than 1 quantity. They said that would cost TWO HUNDRED FIFTY DOLLARS just to disable it. Second of all, this app is just really unstable. It barely works at times and the translations are absolutely terrible. Sometimes my sellers passwords just don't work sometimes and they're forced to reset their accounts for no reason. This app is expensive as hell but it barely delivers on its promises. It's not that I don't want to recommend this app, it's that I can't recommend this app. It's very poorly produced considering the massive pricetag.

Store

Logohub

Using app

Over 1 year

Total reviews

2

Average rating

3.5

1 / 5 Share

May 23, 2018

We have been trying for weeks to get this app up and running with a test vendor. Support is very unhelpful. I have asked a number of times to have a call with support and I am unable to get someone on the phone. They sent one line emails back that do NOT help. We are currently looking for a new app to do what this one claims. I would love it if this would work, but we can not get products or images uploaded. On top of that, I can not get an answer if inventory levels will link together.

Using app

About 1 month

Total reviews

2

Average rating

3.0

5 / 5 Share

May 8, 2018

So far I am very pleased! not only with the product which is very professional but also the excellent service! Top notch true 5 stars guys!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2018

Thank you so much Multi Vendor Marketplace theme. I love your app and team support. Thanks

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2018

Really pleased with the Support given by Team. They sorted a minor request for me very quickly.. and I can get on with what I need to do. :-)

Using app

8 months

Total reviews

1

Average rating

5.0

1 / 5 Share

April 4, 2018

I sometimes cannot understand how this app works when there are flaws, and I understand there are limitations on Shopify to have certain functions on Webkul, but to make your users to pay for your flaws , is not acceptable. So what happened is apparently Shopify doesn't allow Product Tags to be synced on from Shopify to Webkul. The issue is Webkul doesn't have a function to allow vendors to bulk tag and tagging product by product is a huge pain especially when we run a marketplace, we are talking about a vendor could have more than 100 products. So Webkul's response was that Shopify limits this function and doesn't allow Product Tag to be synced to Webkul (while everything else can be synced). As users, sometimes we accept the fact and understand the challenge, I therefore asked for a Bulk Tag function (which is just like bulk enable function) on Webkul, just so that we can do the bulk tags ourselves after we have done it on Shopify. To my surprise, Webkul's response is that I will have to pay 450USD for this function. Clearly, this is already inconvenient for us. Imagine running a marketplace, your product tags changes done on Shopify when you can bulk tag, and it can't be synced over to Webkul, and when a vendor overrides a change on Webkul themselves, it will override my product tag changes. How "kul" is that? If users have to pay for every improvement to be made, I can't see why do we engage as loyal users.

Using app

Over 2 years

Total reviews

1

Average rating

1.0

5 / 5 Share

April 3, 2018

It's a great app, support has been prompt and very helpful. It also has a great user interface. Very convenient to manage your vendors and sellers with. I fully recommend it.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2018

The staff at Webkul has been great. My entire platform depends on this app working and integrating. So far any issues have been resolved quickly and efficiently. Definitely a top star app to use when considering a marketplace business.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2018

Awesome so far ..exceptional and ridiculously prompt service . Well done guys :)

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2018

The App looks really great, though sellers haven't started using the app on my platform yet but Neha Sharma and the entire support team have been pretty awesome, supportive, knowledgeable and quick during this period of customisation. Keep up the great job guys! Michael

Using app

4 months

Total reviews

1

Average rating

5.0