All reviews

Rating Breakdown

  • 5
    80% (675 ratings)
  • 4
    5% (42 ratings)
  • 3
    2% (18 ratings)
  • 2
    2% (17 ratings)
  • 1
    11% (90 ratings)
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5 / 5 Share

Jan. 25, 2019

This is a great app with so many possibilities! There is clear and concise information on how to navigate the app and build your marketplace. If extra support is needed, the staff is knowledgeable and readily available. Highly recommended. I came from a Wordpress with Woocommerce site and wish I had investigated shopify | Multi Vendor Marketplace first.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2019

Firstly I gave a bad review due to late response but they said that the message didn't reach them. This app is a bit hard to use (at times) and certain terms may not be that familiar to you but the support you get literally makes the difference. The would go out of their way and greatly inconvenience themselves, just so you can get what you want or as close to it as possible. Great team, hopefully this will be a long partnership.

Using app

7 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Jan. 21, 2019

At first I gave company a 1 star because it taken the support team two days to reach out to me. The team final got back in touch with me and help me with a couple of things. The only reason I am not giving this company a 5 star today is because I don’t like the fact that they only communicate through email. I be wanting someone to show me step by step over the phone not through a email that take one 45mins-hour to reply.

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 16, 2019

I am still getting familiar with the app but I must say Webkul has great customer service. They are patient and helpful through every step of the way. My website hasn't launched yet, so I am curious to see how my vendors will respond to the marketplace.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 16, 2019

Very comprehensive app with numerous settings and options, plus excellent support form Neha and team.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2019

The most customizable App in the Shopify App store to create a Marketplace. In does require so time investment in order to customize it to your precise needs. However, for us it has been worth it. Also - their customer support is super responsive and quick to resolve issues.

Using app

12 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 14, 2019

very very very bad customer service even ring in India some rude lady had few minute chat and then disconnect my call and I ring again she disconnect and send text that email us just this is the reason to uninstall this app.

Using app

1 day

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 11, 2019

Fantastic app, really helped out with an idea that I thought would've been unachievable without having a huge team of website designers! Neha is terrific with her help and response, quick and helpful. There are one or two limitations but thats expected with this, there is generally a workaround!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2019

I used this app for a multivendor purpose for my website and it has raised all levels of my expectations. Great App and amazing support with reply’s almost instant! Would highly recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2018

Excellent support, excellent app that allowed us to create our own marketplace. Thank you Webkul for a wonderful service.

Using app

About 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 20, 2018

I could not be happier with this app- which quite simply, works just as described- but more importantly, with Webkul itself. App Installation was simple and when I requested some custom coding to extend the app's capabilities Webkul quoted a reasonable price and then delivered a great bit of customization that is exactly what I needed. I'm surprised to see a recent review saying they weren't responsive as I have found them to be remarkably fast to respond- sometimes within hours but always by next day.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2018

Excellent support, great app that has given us the possibility to create our own marketplace. Thank you Webkul for this fantastic service

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2018

Great App with great support. We had few issues and got prompt replies from Pooja. Very happy with functions, Big Thank You!!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2018

Was initially facing some issues but their support team was extremely helpful. We now have a fully functioning multistore solution

Using app

8 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 6, 2018

They have this 2 girls name Pooja and Neha in-charge and they are petty and rude. I installed this app and paid for three months and there is no phone number to contact support. They only email and nothing is clear about setup and follow up. Their communication is horrible and I wasted my time and money for three months. CAUTION!

Store

KidBaba

Using app

Over 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 16, 2018

I'm glad that we found this app. In our situation, our "vendors" are actually the artists that design some of our products. So we've set up a profile for our six different artists, and attributed the exact products that they each have designed, and then assigned the percentage that we will pay them for royalties each time the product with their design sells. It was a bit confusing on how to get things set up at first but the support that this app company offers is great!! You can email them and they reply very, very quickly!!

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2018

Great App, easy to use and support is fast and team really proactive. i can recommend it for people who is looking to have several sellers :)

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2018

I would like to say thanks to Pooja for his help and all his quick response in any questions that I have asked! Maria

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2018

We took a long look at Multi Vendor Marketplace and have found that it meets most of our needs. For the additional functionality, we approached Webkul to see if they could enhance their current product. We agreed a price and the changes have been implemented. Our contact at Webkul, Neha, always replied to our questions and kept us up to date with the development. When we hit technical / design issues, we were able to work with Webkul to find solutions. I'm very pleased with the support and development from Webkul.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2018

Im pleased with the marketplace functionality that this app offers. I had a number of questions and I found the support process quick.

Using app

9 months

Total reviews

1

Average rating

5.0