All reviews

Rating Breakdown

  • 5
    85% (290 ratings)
  • 4
    6% (19 ratings)
  • 3
    2% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    6% (21 ratings)

Reviews with Text

  • 99% (338)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 22, 2024

Great technical support, quick solving problem, kind and responsive. Thank you

Store

Gybsee

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Always had efficient and clear support

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

As a newcomer to Webkul, we have found the support to be absolutely first class. Our marketplace is artesial.co.uk and is unusual in many ways, but we have been supported throughout by the Webkul team. Kashgara to name just one of the team has been so helpful and patient - would give 10 stars if we could. The software has so many options and configurations it can seem daunting but it does pretty much everything you would want to get a marketplace up and running so we're delighted with our choice of platform. Contact [email protected] if you want to check the authenticity of this review and either Pat or Angus will be happy to chat you through their Webkul experience.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 31, 2024

So many questions from me...supporters helped every details. It was great. Even i just started to set up my shop, i feel i could do it due to you guys. thank you

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2024

Very helpful support team! Absolutely loved the simplicity of the app!

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 25, 2024

Customer support is always very reactive !

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2024

We started to use this awesome app to become a platform for personalized unique gift items and we will use our experience and also our business discipline to provide only carefully crafted gifts on our platform. Any crafter will be able to join Lucasgift and offer their lovely products to our customer base thanks to this lovely app! Taha Yavuz Co-owner, Lucasgift

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 11, 2024

We have the query for setup and feature of multi vendor app. I raise a ticket and from abhishek guide all best possible way to gain our gaol. I am fully satisfied with their support. Thanks Abhishek and webkul too.

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

July 5, 2024

The app is very well featured and great value. Support agents very helpful - for me timezones make it a little tougher but they pursue things for us

Store

4 Mooi

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2024

The support team was extremely helpful in assisting my needs> very patient and did a great job.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2024

I am using MVM for building marketplace on shopify and this is one of the best marketplace plugin on shopify. Support is also helpful.

Using app

28 days

Total reviews

1

Average rating

5.0

1 / 5 Share

July 1, 2024

Despite our numerous complains and tickets, we are being ignored by webkul, our webkul dashboard was locked for 3 months despite our recurring bill of $65.

Using app

Over 3 years

Total reviews

4

Average rating

4.0

Developer Reply

We noticed that you did not accept the updated charges, which caused the issue of being unable to access the dashboard. Our team promptly addressed this matter during our meeting and resolved it immediately.

5 / 5 Share

June 12, 2024

We’ve had a wonderful experience using this multi-vendor marketplace app. It’s an ideal platform for users who want to list their products in one convenient place. The interface is user-friendly and intuitive, making it easy to manage and showcase a variety of items. Additionally, the support team is highly commendable. They are responsive, helpful, and always willing to go the extra mile to resolve any issues or provide guidance. Overall, this app offers a seamless and supportive environment for vendors and buyers alike.

Store

MGCKART

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2024

The best thing about Webkul is the support. Every single issue I have had has been handled very promptly and professionally! I could not fault their support team, Shipra in particular has been a star! The platform has met most of our needs thus far, and for an affordable price.

Store

GOWA

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2024

Great service and work perfectly

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2024

Service has been great!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 6, 2024

They responded very quickly and even got me the code I needed on the spot to make adjustments to my store. Very helpful!

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2024

I am very happy about their customer service, they were prompt and diligent in addressing any issue that I had while onboarding on their platform. I am excited to work with their business and continue the relationship.

Store

nestern

Using app

3 days

Total reviews

8

Average rating

5.0

5 / 5 Share

June 5, 2024

Great app, solid support team, and very necessary app if you plan on running a marketplace business. App is always being worked on to be made better.

Using app

Almost 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 16, 2024

Superb app and great to use and awesome customer support from Asim.

Using app

6 days

Total reviews

2

Average rating

5.0