All reviews

Rating Breakdown

  • 5
    80% (675 ratings)
  • 4
    5% (42 ratings)
  • 3
    2% (18 ratings)
  • 2
    2% (17 ratings)
  • 1
    11% (90 ratings)
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5 / 5 Share

Dec. 19, 2023

Mirza, has done a great job being patient and helping me with integration. I would definitely work with them again!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Always very helpful, reponsive I would highly recommend this app

Store

yobudi

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

I would certainly recommend Multivendor platform from webKul, they are genius. They have not only developed what I was looking for from very long time. But they also have their support system on regular basis for any kind of editing. I was struggling with my old multivendor web got it done by some unprofessionals in 2016, and since then I was struglling. However with the blessings of my almighty I found this through shopify, and straight away jumped on it. I specially would like to take name of very nice person Mr Kushagra, because on the first day of my late evening call to him on customer service line, he got me assured that I am with the right person and at the right place. He not only helped me guiding about the steps, he also suggested how to yield the overall efficiency of the application. Now whenever I need some help he is just one message away, he always ready to help and always welcoming. I very much satisfied with the services are provided by him. Not to mention he always says that he is ready to help anytime best of his efficiency. Thank you Kushagra & thank you webkul.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Amazing support! Would recommend to anyone!!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

Vashu Bhatt is a great guy, give him a raise. All queries has been solved.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

2 / 5 Share

Dec. 6, 2023

I was very hopeful about this app. Support was initially responsive as I tried to work through installing the app and getting it configured but eventually devolved into typical overseas support responses which answered questions I wasn't asking or cut and paste responses that failed to grasp the issue at hand. The set up is convoluted and needlessly complex as there are multiple instances of configuration screens where you have to set the fields and flags in more than one menu. For example you can indicate what fields an item entry should have for sellers, but then you have to go into another screen to turn them on or off. The key issue I had is that I could not get this system to properly charge for shipping for multiple sellers. If someone bought something from 3 different sellers, it would only charge for 1 shipping fee, calculated from our location like we were shipping it, which we aren't. I later came to discover it was due to the fact we have a custom shipping app, which means shipping would ultimately end up having to be either custom coded into our page (which is too complex because of our existing custom hold order program integration), or sellers would have to define their flat rate shipping location by location, which is just too much work. Being an app written by people from India and English being a second language there were NUMEROUS confusing configuration descriptions with double negative syntax and several public facing statements that were worded oddly, some could be customized but others could not. All in all this is why I avoid dealing with programmers from non-english speaking countries ; the communication barriers are just too great and too frustrating.

Using app

About 2 months

Total reviews

6

Average rating

3.8

5 / 5 Share

Dec. 7, 2023

We researched and tested a variety of platforms and apps for our marketplace. Webkul's MVM offers the highest level of functionality and documentation and has a swath of features. In the event you have any issues during setup, or if you're in the research phase, there is an extensive library of support topics and an INCREDIBLE team that will answer your queries. Their team is also available to customize the app for your specific needs and can be hired to further develop the app on a contractual basis. Kushagra and Vashu have been my main Webkul contacts and they go above and beyond the call of duty each time. Yes, their hours are Mon-Fri on IST yet they seem to work nearly all the time and on weekends as well, at least in our case. Very pleased thus far. If you're on the fence, this should be your push!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Great support team, very reactive and they helped me with all my requests. I highly recommend !

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 1, 2024

So far, the webkul app has been a great addition to our website. It is easy to set up and now our partners can start selling. It is straight forward to implement and when you are stuck there is a knowleadgeable support team at Webkull that is available to help.

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 20, 2023

Incredible app. Solved all my problems when wanting to create a marketplace for sellers to list products on my website. It was a painless experience with a great support team whenever I was stuck. Very easy to use.

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

Vashu bhatt is very helpful and the app is easier to understand now

Using app

About 1 month

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 16, 2023

Great Support Team, Solved all my queries just in 1 go, Highly Recommended

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

I'm not even talking about the madness of the application, the customer service is impeccable.

Store

SOUDRE

Using app

About 2 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Oct. 28, 2023

I could not make this application fit into my store, the interface and everything is not clear to the user. It is complex to understand how this app works

Using app

12 days

Total reviews

1

Average rating

1.0

Developer Reply

Hey !! Please excuse us for the unfortunate experience you're having with the app but please don't worry, We'd love to assist you in setting up the app & making you understand the app interface. Our support team has shared the meeting link with you. Please check your email inbox & schedule the meeting with us so that we can assist you in setting up your dream marketplace:)- Team Webkul

1 / 5 Share

Oct. 28, 2023

Their system is slow and buggy. I reported an issue a long time ago and sill haven't been fixed yet. Their interface to add product is really bad and painful especially when you add many variants for the products. Why would I need to wait each time I add a variant? Why not just assign products variants images and save all at the end? Isn't that faster? Honestly, if you are looking for a multi-vendor app you bette look somewhere else or build your own from scratch! I have so many observations about their app but the list is long.

Store

Dizzlee

Using app

2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 20, 2023

Great live support, easy to communicate and get issues solved quickly. App is easy to use, and great for stores with multi-vendor systems - makes it so much easier for everyone.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

Parfait pour le moment... TOP

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

Technical support is amazing! I had an issue with the function of the app and requested technical support. They were not only able to solve the issue but gave me valuable information to help with the issue in the future! Thank you!

Store

hoonii

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

Amazing service, specially live support is most commendable. Totally Recommended!.

Store

LINK

Using app

9 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

Thanks to Vashu Bhatt who helped me to search and find what I want, in a manner of minutes. Great team and great services

Using app

Almost 4 years

Total reviews

1

Average rating

5.0