Webkul MultiVendor Marketplace
Build Your Multi Vendor Marketplace with 100+ Advance Features
Rating
4.7
feedback
343
chart
#1,715
All reviews
Review RSS Feed
May 8, 2024
This app is going to send me to an early grave. There are so many issues and there is never a satisfactory resolution. The app does not support many of the features of my Shopify store. There is no opportunity to edit product options, even for simple edits like typos. The app does not support multiple shipping profiles from Shopify. Shipping costs are distributed in conflict with product data. Technical support is absolutely horrible. They have no clue or interest in solving the business issues their app creates. There is no avenue for escalating issues to a supervisor or Product Manager. The app is extremely rigid. There are no opportunities to correct any errors made by admin or vendors. A vendor accidentally rejected an order, and it was unrecoverable. I have spent many days going back and forth with technical support and it is like talking to robots. The user guides are useless for help configuring the system - so there are many surprises in how the app responds to discounts, returns, etc. However, they will send you an email if a vendor goes on vacation if this is important to you. If there was another option, I would gladly switch.
Hey !! Please excuse us for the unfortunate experience you're having with the app. Our support team has shared the meeting link with you. Please check your email inbox & schedule the meeting with us so that we can assist you better. Your meeting will be scheduled with senior team member so that all your queries are answered and handled in best possible way- Team Webkul
May 2, 2024
Asim has been amazing with getting our marketplace up and running. He has gone above and beyond for our team. Amazing service and knowledge!
April 29, 2024
Sto provando questa app, e riscontrando alcuni dubbi vari per la configurazione, ho avuto un'ottima assistenza da parte di un esperto molto gentile che mi ha seguito, pure in videochiamata. L'esperto si è dimostrato competente e ben preparato, in grado di rispondere a tutte le mie domande in modo chiaro e esauriente. La sua pazienza nel guidarmi attraverso il processo di configurazione è stata davvero apprezzata.
April 23, 2024
Great app to meet the needs of almost any multivendor marketplace. The only three problems I've had is that it's hard to find things, it lacks a taxonomy system, and it lacks ERP connectors. Every other need of mine has had a solution including the ability the add custom fields and layouts for my vendors. If you use it, you may notice some confusing language but this can be fixed in the Translate tab. I highly recommend this app for businesses approaching small/medium-size vendors.
April 10, 2024
At The Bradery, we're constantly seeking ways to enhance our online marketplace, and Webkul's Multivendor Market Place has been a cornerstone of our evolution. This platform has streamlined our operations, offering an intuitive interface for our vendors and simplifying the management of products, orders, and finances. The support from Webkul's team stands out, always ready to assist and innovate, ensuring we stay ahead in the competitive e-commerce space. Their solution is customizable, allowing us to tailor the shopping experience to reflect our brand's uniqueness and meet our customers' needs. Thanks to Webkul, we've seen improved efficiency, vendor satisfaction, and customer engagement, solidifying our place in the market. We're excited to continue this partnership, exploring new opportunities for growth and enhancement.
June 13, 2024
The customer support is very efficient and nice. They solved all my inquiries.
March 8, 2024
We can fully recommend this app for anyone who are starting, or considering porting over a multivendor marketplace to Shopify. They have configuration options or Add-on Apps of almost every potential configuration and integration issues that could arise from making the Multivendor App work seamlessly with Shopify. The Webkul team has assisted us every step of the way to configure and integrate the App with Shopify as we are nearing our launch date.
March 7, 2024
Very fast help which is much appreciated. It can be tricky to find the section you need but the help team always point me in the right direction.
Feb. 14, 2024
I was skeptical at first, this is my first time building a website using Shopify and it took me 3 months to learn shopify's robust features. This app also has so much features but it didn't took me that long to learn, it only took me 2 weeks and their live chat support is amazing. Very quick with their responses and very accommodating.
Feb. 12, 2024
I recently used the Multivendor Marketplace Shopify app and I must say I was thoroughly impressed with the experience. The support I received from the team was fast, and their customer service representatives were extremely friendly and helpful. I would highly recommend this app to anyone looking for a reliable and efficient solution for their marketplace needs. Keep up the great work! Feature request: 1. Adding the Payoneer Payout feature to the Multivendor Marketplace Shopify app would be a valuable addition for many users. Suggestions: 2. If possible, update your Dashboard to be more simplify and user-friendly.
Feb. 9, 2024
The Dev team are amazing at communicating and trying to work around the issues the sellers are having. On of the best and detailed support teams online.
Jan. 22, 2024
If you are creating a Shopify marketplace, do yourself a favor and start up with this app. The team is incredible, answering every question we had even during our "trial phase". We have even asked them to help with some technical items and they have done so flawlessly. We look forward to seeing what they do next to make each marketplace with them even better.
Jan. 17, 2024
I would start by saying that this app has its downsides, like small, detail issues. But other than that, the customer and technical support stands out! We are waiting for a new update, hopefully, soon! Good job!
Jan. 19, 2024
My experience with this app was good, but the setup process had many components. I am also appreciative of the customer service department for resolving an issue expeditiously.
Jan. 12, 2024
If you are looking for a complete marketplace solution or need specific settings to your marketplace business model, this is the app to go. Costumer support is amazing! They always come up with an aswer or the requested solution ready to go on your page. The platform seems to be a little complex at start, specially for non English speaking users, but as you go you realize the multiple setting options are very useful and the translation tool really covers all app pages so we can have the markeplace in our local language I would recoomend webkul multi vendor market place to anyone wanting to develop a solid marketplace with ultimately numerous vendors, products and possibilities.
July 18, 2024
amazing service, very friendly and always ready to help! Made things so much easier for me , helpful , nice and on point with help!!! thank you