Webkul MultiVendor Marketplace
Build Your Multi Vendor Marketplace with 100+ Advance Features
Rating
4.7
feedback
353
chart
#1,949
All reviews
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Sept. 8, 2024
when i saw some of the reviews saying we send complains and no reply i thought this reminds me with some company which i had very bad experience with , then i looked at the author i was surprised , its the same author , the world is small note: Look at their good reviews, alllllllllllllllllllllllllllllllllll fake , and in a shameful artifical way .
Update: We have attempted to reach you via email, phone, and WhatsApp but have not been successful in connecting. If you are receiving this message, we kindly ask you to contact us at [email protected] at your earliest convenience. We would like to discuss any concerns you may have. Thank you for your attention to this matter. We look forward to hearing from you soon.- Team Webkul ------------------------------------------------------------------------------------------- Hi,There! Please excuse us for the unfortunate experience you had with the app. We have checked our ticketing system but we're unable to find any ticket or live chat from your registered email address. If you have sent us an email or chat, please provide the ticket number for reference. Additionally, we have sent you an email and contacted you via WhatsApp too. Kindly check the messages so we can address any concerns effectively. Looking forward to sort the things up!!- Team Webkul
Sept. 4, 2024
This app is amazing!!! We run a once-a-year Art Show that is a fundraising activity. We use to have online forms and Excel Spreadsheets to capture 100 artists and 400 individual artworks and 1000s of small products - we'd then bulk import and upload into Shopify. Now our artists and makers can create their own accounts, upload their own items, see when their items have sold and we have reduced our workload significantly! Webkul MMP support has been very helpful, the app is easy to use (there are a couple of improvements that could be made, but it's all manageable), and we can hibernate it for most of the year when we're not using it.
Aug. 28, 2024
NO recomiendo esta aplicación, no existe una buena comunicación con soporte técnico, no hemos usado vuestra App y no la podemos usar porque ahora subieron el precio a $15, pero siguen cobrando el valor de $10 mensualmente aunque no la usamos. Procedo a desinstalar esta aplicación.
Hi,There! Please excuse us for the unfortunate experience you had with the app. Our team has made several attempts to reach you via email and phone without success. To ensure we address and resolve your concerns effectively, we kindly request that you schedule a meeting with us at your earliest convenience via this link: https://webkul.bookingcommerce.com/en/onlinemeeting - Team Webkul
Aug. 27, 2024
I am to much happy glad for their effective, urgent and on time support. Thank you very much webkul.
Aug. 22, 2024
Great technical support, quick solving problem, kind and responsive. Thank you
Aug. 9, 2024
As a newcomer to Webkul, we have found the support to be absolutely first class. Our marketplace is artesial.co.uk and is unusual in many ways, but we have been supported throughout by the Webkul team. Kashgara to name just one of the team has been so helpful and patient - would give 10 stars if we could. The software has so many options and configurations it can seem daunting but it does pretty much everything you would want to get a marketplace up and running so we're delighted with our choice of platform. Contact [email protected] if you want to check the authenticity of this review and either Pat or Angus will be happy to chat you through their Webkul experience.
Aug. 9, 2024
So I started with Webkul under the Multivendor Market Place and since I have integrated the Webkul Zipcode Validator over the last calendar year. I honestly cannot say how unbelievably helpful and timely these folks are. I am in the US and I often stay up until about midnight to have live chat and active correspondence with them. At times when you own a small business it can feel alone but not with these folks. They really are the real deal. If their programs come close to what you need just try it out and ask them to help you. THEY WILL!
Aug. 5, 2024
Les doy un 1 porque no es aceptable que, tengo 1 año pagado sobre mi plan de SHOPIFY COMO TAL y por un pago fallido de vuestra aplicación hayáis congelado TODA MI TIENDA. Si no pago vuestra aplicación, tenéis el derecho a congelar o desactivar vuestra aplicación pero NUNCA toda mi tienda que ya tiene 1 año entero pagado y que su funcionamiento no dependa de nada de esta aplicación vuestra. Es inaceptable y una falta de respeto. Si lo hacéis para mostrar que tenéis poder sobre las actividades de otros, quiero probarlos que es una muy mala práctica. Muy seguramente esto no les dirá nada pero NO LO RECOMENDARÉ A NADIE MÁS.
This is to inform you that our app is public app on shopify and its billing is handled by shopify only. We don't have authority or access to close any merchant store. There is some confusion from your end. In order to use our app you need to navigate in Multivendor app and update the revise pricing of our app https://webkul.chatwhizz.com/share/screenshot/66b1fdbb6007bc070264db19 We apologize for any inconvenience this may have caused and are here to assist you further. Please feel free to reach out if you have any questions or need additional support. You can also schedule a meeting via this link: https://webkul.bookingcommerce.com/en/multivendor-marketplace-shopify Thanks
July 31, 2024
So many questions from me...supporters helped every details. It was great. Even i just started to set up my shop, i feel i could do it due to you guys. thank you
Aug. 20, 2024
Since writing this review someone has reached out to me. They said they have contacted me many times but I didn’t receive any communication until they found me on Instagram, which I appreciate. We are in the middle of resolving issues and answering questions. I am on the lowest price subscription. Which is still expensive for me and my little growing business. Despite sending multiple emails for help I have never received a reply or any support. I just had my first sale using the app and the payment has come to me not the vendor. Not sure how to resolve this for future vendors - it seems you can integrate PayPal API to combat this - I will do so and see how it goes. I’m more concerned the cost breakdown including PayPal and afterpay fees isn’t clear for my vendors. I like the app and I’m glad to be in touch with someone who is helping me so I’m changing my review to 4 stars.
Thank you so much for updating your review and giving us another chance! We’re glad we could resolve the issue and improve your experience with our app. Your feedback is incredibly valuable, and we're always here to help if you need further assistance. We appreciate your support and look forward to continuing to work with you!
July 15, 2024
We have been configuring this app for a week or so and we love the App features .With the support of the team we are discovering how to optimize the features and enable our sellers as well as ourselves to run our business smoothly. The support team is very helpful especially Shipra Jaiswal who has taken me through how to set up fees , custom fields, location, shipping, seller profile and has given me an good overall overview on how to finalize the app setup .I would highly recommend the app and here support!!
July 11, 2024
We started to use this awesome app to become a platform for personalized unique gift items and we will use our experience and also our business discipline to provide only carefully crafted gifts on our platform. Any crafter will be able to join Lucasgift and offer their lovely products to our customer base thanks to this lovely app! Taha Yavuz Co-owner, Lucasgift
Using app
5 months
Total reviews
5
Average rating
5.0
July 11, 2024
We have the query for setup and feature of multi vendor app. I raise a ticket and from abhishek guide all best possible way to gain our gaol. I am fully satisfied with their support. Thanks Abhishek and webkul too.
Using app
1 day
Total reviews
6
Average rating
5.0
July 5, 2024
The app is very well featured and great value. Support agents very helpful - for me timezones make it a little tougher but they pursue things for us
July 3, 2024
The support team was extremely helpful in assisting my needs> very patient and did a great job.
July 2, 2024
I am using MVM for building marketplace on shopify and this is one of the best marketplace plugin on shopify. Support is also helpful.
July 1, 2024
Despite our numerous complains and tickets, we are being ignored by webkul, our webkul dashboard was locked for 3 months despite our recurring bill of $65.
We noticed that you did not accept the updated charges, which caused the issue of being unable to access the dashboard. Our team promptly addressed this matter during our meeting and resolved it immediately.