All reviews

Rating Breakdown

  • 5
    84% (294 ratings)
  • 4
    6% (22 ratings)
  • 3
    1% (4 ratings)
  • 2
    2% (6 ratings)
  • 1
    7% (23 ratings)

Reviews with Text

  • 98% (342)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 25, 2024

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

Muy buena plataforma , justo lo que se necesita para manejar multiples seller. Posee un montón de opciones que facilitan el control y manejo de los productos y su venta. Adicionalmente el soporte es muy bueno y rápido. Lo recomiendo 100%

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Great team to work with, helped me navigate through the many features this app offers. Running a marketplace is not easy especially when you have hundreds of vendors! and the Webkul team has helped answer questions and fix problems. Thank you

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

A pleasure to work with. They respond quickly and are always willing to assist.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Amazing support and a lot of features usable to set up any marketplace of your wish!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

This app has worked great for us to sell our products on other stores and for us to add other products to our store. It's a little confusing to set up initially, but the support team is responsive and a lot of help.

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

This app is amazing!!! We run a once-a-year Art Show that is a fundraising activity. We use to have online forms and Excel Spreadsheets to capture 100 artists and 400 individual artworks and 1000s of small products - we'd then bulk import and upload into Shopify. Now our artists and makers can create their own accounts, upload their own items, see when their items have sold and we have reduced our workload significantly! Webkul MMP support has been very helpful, the app is easy to use (there are a couple of improvements that could be made, but it's all manageable), and we can hibernate it for most of the year when we're not using it.

Using app

14 days

Total reviews

4

Average rating

5.0

1 / 5 Share

Aug. 28, 2024

NO recomiendo esta aplicación, no existe una buena comunicación con soporte técnico, no hemos usado vuestra App y no la podemos usar porque ahora subieron el precio a $15, pero siguen cobrando el valor de $10 mensualmente aunque no la usamos. Procedo a desinstalar esta aplicación.

Using app

8 months

Total reviews

5

Average rating

4.2

Developer Reply

Hi,There! Please excuse us for the unfortunate experience you had with the app. Our team has made several attempts to reach you via email and phone without success. To ensure we address and resolve your concerns effectively, we kindly request that you schedule a meeting with us at your earliest convenience via this link: https://webkul.bookingcommerce.com/en/onlinemeeting - Team Webkul

4 / 5 Share

Aug. 28, 2024

App is very recommended and support is great.

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 27, 2024

I am to much happy glad for their effective, urgent and on time support. Thank you very much webkul.

Using app

5 days

Total reviews

3

Average rating

4.3

5 / 5 Share

Aug. 22, 2024

Great technical support, quick solving problem, kind and responsive. Thank you

Store

Gybsee

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Always had efficient and clear support

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

As a newcomer to Webkul, we have found the support to be absolutely first class. Our marketplace is artesial.co.uk and is unusual in many ways, but we have been supported throughout by the Webkul team. Kashgara to name just one of the team has been so helpful and patient - would give 10 stars if we could. The software has so many options and configurations it can seem daunting but it does pretty much everything you would want to get a marketplace up and running so we're delighted with our choice of platform. Contact [email protected] if you want to check the authenticity of this review and either Pat or Angus will be happy to chat you through their Webkul experience.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

So I started with Webkul under the Multivendor Market Place and since I have integrated the Webkul Zipcode Validator over the last calendar year. I honestly cannot say how unbelievably helpful and timely these folks are. I am in the US and I often stay up until about midnight to have live chat and active correspondence with them. At times when you own a small business it can feel alone but not with these folks. They really are the real deal. If their programs come close to what you need just try it out and ask them to help you. THEY WILL!

Store

BevRock

Using app

6 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Aug. 5, 2024

Les doy un 1 porque no es aceptable que, tengo 1 año pagado sobre mi plan de SHOPIFY COMO TAL y por un pago fallido de vuestra aplicación hayáis congelado TODA MI TIENDA. Si no pago vuestra aplicación, tenéis el derecho a congelar o desactivar vuestra aplicación pero NUNCA toda mi tienda que ya tiene 1 año entero pagado y que su funcionamiento no dependa de nada de esta aplicación vuestra. Es inaceptable y una falta de respeto. Si lo hacéis para mostrar que tenéis poder sobre las actividades de otros, quiero probarlos que es una muy mala práctica. Muy seguramente esto no les dirá nada pero NO LO RECOMENDARÉ A NADIE MÁS.

Store

EBEPEX

Using app

Over 1 year

Total reviews

4

Average rating

4.0

Developer Reply

This is to inform you that our app is public app on shopify and its billing is handled by shopify only. We don't have authority or access to close any merchant store. There is some confusion from your end. In order to use our app you need to navigate in Multivendor app and update the revise pricing of our app https://webkul.chatwhizz.com/share/screenshot/66b1fdbb6007bc070264db19 We apologize for any inconvenience this may have caused and are here to assist you further. Please feel free to reach out if you have any questions or need additional support. You can also schedule a meeting via this link: https://webkul.bookingcommerce.com/en/multivendor-marketplace-shopify Thanks

5 / 5 Share

July 31, 2024

So many questions from me...supporters helped every details. It was great. Even i just started to set up my shop, i feel i could do it due to you guys. thank you

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2024

Very helpful support team! Absolutely loved the simplicity of the app!

Using app

15 days

Total reviews

4

Average rating

5.0

4 / 5 Share

Aug. 20, 2024

Since writing this review someone has reached out to me. They said they have contacted me many times but I didn’t receive any communication until they found me on Instagram, which I appreciate. We are in the middle of resolving issues and answering questions. I am on the lowest price subscription. Which is still expensive for me and my little growing business. Despite sending multiple emails for help I have never received a reply or any support. I just had my first sale using the app and the payment has come to me not the vendor. Not sure how to resolve this for future vendors - it seems you can integrate PayPal API to combat this - I will do so and see how it goes. I’m more concerned the cost breakdown including PayPal and afterpay fees isn’t clear for my vendors. I like the app and I’m glad to be in touch with someone who is helping me so I’m changing my review to 4 stars.

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you so much for updating your review and giving us another chance! We’re glad we could resolve the issue and improve your experience with our app. Your feedback is incredibly valuable, and we're always here to help if you need further assistance. We appreciate your support and look forward to continuing to work with you!

5 / 5 Share

July 15, 2024

We have been configuring this app for a week or so and we love the App features .With the support of the team we are discovering how to optimize the features and enable our sellers as well as ourselves to run our business smoothly. The support team is very helpful especially Shipra Jaiswal who has taken me through how to set up fees , custom fields, location, shipping, seller profile and has given me an good overall overview on how to finalize the app setup .I would highly recommend the app and here support!!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2024

We started to use this awesome app to become a platform for personalized unique gift items and we will use our experience and also our business discipline to provide only carefully crafted gifts on our platform. Any crafter will be able to join Lucasgift and offer their lovely products to our customer base thanks to this lovely app! Taha Yavuz Co-owner, Lucasgift

Using app

5 months

Total reviews

5

Average rating

5.0