Webkul MultiVendor Marketplace
Build Your Multi Vendor Marketplace with 100+ Advance Features
Rating
4.7
feedback
349
chart
#2,348
All reviews
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July 11, 2024
We have the query for setup and feature of multi vendor app. I raise a ticket and from abhishek guide all best possible way to gain our gaol. I am fully satisfied with their support. Thanks Abhishek and webkul too.
Using app
1 day
Total reviews
6
Average rating
5.0
July 5, 2024
The app is very well featured and great value. Support agents very helpful - for me timezones make it a little tougher but they pursue things for us
July 3, 2024
The support team was extremely helpful in assisting my needs> very patient and did a great job.
July 2, 2024
I am using MVM for building marketplace on shopify and this is one of the best marketplace plugin on shopify. Support is also helpful.
July 1, 2024
Despite our numerous complains and tickets, we are being ignored by webkul, our webkul dashboard was locked for 3 months despite our recurring bill of $65.
We noticed that you did not accept the updated charges, which caused the issue of being unable to access the dashboard. Our team promptly addressed this matter during our meeting and resolved it immediately.
June 12, 2024
We’ve had a wonderful experience using this multi-vendor marketplace app. It’s an ideal platform for users who want to list their products in one convenient place. The interface is user-friendly and intuitive, making it easy to manage and showcase a variety of items. Additionally, the support team is highly commendable. They are responsive, helpful, and always willing to go the extra mile to resolve any issues or provide guidance. Overall, this app offers a seamless and supportive environment for vendors and buyers alike.
June 6, 2024
They responded very quickly and even got me the code I needed on the spot to make adjustments to my store. Very helpful!
June 6, 2024
I am very happy about their customer service, they were prompt and diligent in addressing any issue that I had while onboarding on their platform. I am excited to work with their business and continue the relationship.
June 5, 2024
Great app, solid support team, and very necessary app if you plan on running a marketplace business. App is always being worked on to be made better.
May 17, 2024
quite useless, I could not even set this up. Immediately: Error !! Store url can't be same as your store url. what other shopify store url?? I tried my domain which also does not work. The ticket support in the app is also useless as there is no option to leave a message only to put your name, email and store url.... or you have to go out of your way to log into your email and email them this way. Not user friendly at all
Hi, We apologize for the dissatisfaction you experienced with the app. We have a feature where you can customize the Multivendor app URL as well. Please refer to this guide: https://webkul.com/blog/customize-seller-login-url-multi-vendor-marketplace-for-shopify/ We provide live chat support, ticket support, and call support. Our team has sent you a meeting link so that all your queries can be answered, and we will also help you create a successful marketplace. Please respond to the email and schedule a meeting with us at your convenience. Looking forward to hearing back from you. Best regards, Team Webkul
May 8, 2024
This app is going to send me to an early grave. There are so many issues and there is never a satisfactory resolution. The app does not support many of the features of my Shopify store. There is no opportunity to edit product options, even for simple edits like typos. The app does not support multiple shipping profiles from Shopify. Shipping costs are distributed in conflict with product data. Technical support is absolutely horrible. They have no clue or interest in solving the business issues their app creates. There is no avenue for escalating issues to a supervisor or Product Manager. The app is extremely rigid. There are no opportunities to correct any errors made by admin or vendors. A vendor accidentally rejected an order, and it was unrecoverable. I have spent many days going back and forth with technical support and it is like talking to robots. The user guides are useless for help configuring the system - so there are many surprises in how the app responds to discounts, returns, etc. However, they will send you an email if a vendor goes on vacation if this is important to you. If there was another option, I would gladly switch.
Hey !! Please excuse us for the unfortunate experience you're having with the app. Our support team has shared the meeting link with you. Please check your email inbox & schedule the meeting with us so that we can assist you better. Your meeting will be scheduled with senior team member so that all your queries are answered and handled in best possible way- Team Webkul
April 23, 2024
Great app to meet the needs of almost any multivendor marketplace. The only three problems I've had is that it's hard to find things, it lacks a taxonomy system, and it lacks ERP connectors. Every other need of mine has had a solution including the ability the add custom fields and layouts for my vendors. If you use it, you may notice some confusing language but this can be fixed in the Translate tab. I highly recommend this app for businesses approaching small/medium-size vendors.
April 10, 2024
At The Bradery, we're constantly seeking ways to enhance our online marketplace, and Webkul's Multivendor Market Place has been a cornerstone of our evolution. This platform has streamlined our operations, offering an intuitive interface for our vendors and simplifying the management of products, orders, and finances. The support from Webkul's team stands out, always ready to assist and innovate, ensuring we stay ahead in the competitive e-commerce space. Their solution is customizable, allowing us to tailor the shopping experience to reflect our brand's uniqueness and meet our customers' needs. Thanks to Webkul, we've seen improved efficiency, vendor satisfaction, and customer engagement, solidifying our place in the market. We're excited to continue this partnership, exploring new opportunities for growth and enhancement.
June 13, 2024
The customer support is very efficient and nice. They solved all my inquiries.
March 8, 2024
We can fully recommend this app for anyone who are starting, or considering porting over a multivendor marketplace to Shopify. They have configuration options or Add-on Apps of almost every potential configuration and integration issues that could arise from making the Multivendor App work seamlessly with Shopify. The Webkul team has assisted us every step of the way to configure and integrate the App with Shopify as we are nearing our launch date.