Webkul MultiVendor Marketplace
Build Your Multi Vendor Marketplace with 100+ Advance Features
Rating
4.7
feedback
343
chart
#1,715
All reviews
Review RSS Feed
Sept. 22, 2023
The team is very responsive and will work during US evening-overnight times to complete tasks. The app is highly customizable to your needs and the documentation is smart. It definitely takes some reading to get everything the way you need it and is very complex so takes some fine-tuning to setup. Great support though so as long as you can be patient during the day (US user), they will answer you as promptly as they can.
Dec. 5, 2023
The settings are mostly complicated, but the chat support always helped. There are solutions for most issues that I meet.
Sept. 22, 2023
The help team is great. They have been so great with getting the app set up for our needs. The platform definitely needed quite a few tweaks for what we wanted to create but having access to talk to the help team and ticket requests are responded promptly has made the experience great.
Dec. 20, 2023
We've been using the multi-vendor marketplace application, and I must say, it's a valuable tool with a well-thought-out design. The customer support team has also been very supportive, which is much appreciated. While the application is excellent overall, there are a few areas where some refinements could make it even better. Firstly, there's room for improvement in the grammar and spelling checks for the mailings. It would enhance the professional image of the platform. Additionally, I believe there could be more flexibility in designing, editing, and modifying the templates. This would allow users like me to have greater customization options. One feature that could be more user-friendly is related to the 'allow the seller to accept the order setting. It would be helpful if, when a seller clicks 'collect' on a product, the system automatically accepts the order if this setting is turned on. Moreover, it's important to clarify that this setting doesn't work when 'allow seller to fulfill orders' is turned off. It took me some time to figure this out, and clear guidance on this aspect would be beneficial. The product table's columns for the seller's "order has been placed" are also very tight and auto-fit needs to be activated as it doesn't show up properly on the phone's email. In summary, the multi-vendor marketplace application is undeniably useful and important. However, paying attention to the finer details and implementing these suggestions and much more... could further enhance the user experience and overall satisfaction with the platform.
Sept. 12, 2023
We had a great service with lots of help in setting up our market place. Thanks team.
Sept. 8, 2023
Extraordinary customer service and a very complete application. I recommend it 100%.
June 9, 2025
Customer support is always reactive to answer my questions, and always willing to help. The app is really complete to start a marketplace with Shopify, I could do a lot more than I thought with this app, many options and configurations are available. It is also easy to personalize, which was important to me
Aug. 30, 2023
Sehr sehr guter Support. Haben mir bei jeder Frage sehr gut weitergeholfen - sogar ein Meeting durchgeführt, um meine gesamten Fragen zu klären (Kann den Support von "Asim Hashmi" nur weiterempfehlen!)
Aug. 18, 2023
We've been configuring this app for 3 months, paid feature. Finding out in the end the payout functionality for sellers is not working. And also, if you have different terms per seller, it's not customizable. Sellers get annoyed about the notifications, it's quite complex to understand for them and it's just not user friendly. And what is a marketplace if the payout is not even working?
Hey!! Please excuse us for this unfortunate experience, However, As we can see from the history of our communication that, You don't have payouts enabled in your PayPal Account as of now & Our team has mentioned the same many times on the chats/conferences/tickets. For that you need to contact PayPal team further so that they can enable payouts feature in your account. Please Note: As soon as you'll get payouts permission in your account PayPal Payout will start working extremely fine. Even we have many merchants who are using payouts successfully since years. We have sent a support ticket along with meeting link.. Kindly check & reply us back so that we can assist you in getting the help from PayPal end. Our team will be more than happy to build a marketplace for you, together! - Team Webkul
Aug. 18, 2023
Extremely good and dedicated service and a powerful app. Very highly recommended! Highly recommended in every way.
Aug. 11, 2023
Its Really Good app helping us to connect Shopify and our website better. Giving us an opportunity to flourish our business online.
July 31, 2023
The app is pretty useful and has great support and handles marketplace features pretty fine.
July 24, 2023
Good customer service. Smart team. We are building an art marketplace and software team really helpful.
July 11, 2023
Great product and the service is always helpful when I have questions. Can seem daunting but once you have it set up it is a great service. Thank you so much
Store
Antiquely
Using app
About 1 year
July 7, 2023
this app is a game-changing tool, combining intuitive functionality and advanced features for a seamless vendor management experience. Its user-friendly interface and efficient inventory management make it an indispensable asset for any e-commerce business. The prompt, courteous, and professional customer support team is always ready to assist, adding significant value to this comprehensive tool. Highly recommend for anyone looking to streamline their multi-vendor operations.
July 6, 2023
Great support, always prompt and helpful. Good guidance through the app features and custom help as well.
July 27, 2023
This app isn't delivering on its promises. We've been using it for 7 weeks now and it's extremely buggy. It constantly auto-syncs even when sync is disabled. It changes prices and images. The customer service doesn't seem to be functional. Pooja is putting in effort, but I have doubts about the software actually functioning. They shouldn't offer it for Shopify. The chat service is terrible, nobody there is capable of providing assistance. The suggested solutions aren't effective. Our team is exhausted, and we've damaged a valuable client relationship that we had established. This has resulted in thousands of dollars in lost work time. Trusting the friendly guy from webkul sales who said their app would be the perfect solution was a huge fat big mistake