Multi Vendor Marketplace
Build Your Multivendor Marketplace with 1000+ Advance Features
Rating
4.5
feedback
842
chart
#1,146
All reviews
Rating Breakdown
Review RSS Feed
Aug. 23, 2023
This app makes a shop to a fully marketplace. Found actually nothing I miss. Even had a support request which was solved perfectly.
Aug. 18, 2023
We've been configuring this app for 3 months, paid feature. Finding out in the end the payout functionality for sellers is not working. And also, if you have different terms per seller, it's not customizable. Sellers get annoyed about the notifications, it's quite complex to understand for them and it's just not user friendly. And what is a marketplace if the payout is not even working?
Hey!! Please excuse us for this unfortunate experience, However, As we can see from the history of our communication that, You don't have payouts enabled in your PayPal Account as of now & Our team has mentioned the same many times on the chats/conferences/tickets. For that you need to contact PayPal team further so that they can enable payouts feature in your account. Please Note: As soon as you'll get payouts permission in your account PayPal Payout will start working extremely fine. Even we have many merchants who are using payouts successfully since years. We have sent a support ticket along with meeting link.. Kindly check & reply us back so that we can assist you in getting the help from PayPal end. Our team will be more than happy to build a marketplace for you, together! - Team Webkul
Aug. 18, 2023
Really good app with a lot of features and functionality. Great support that answers all of my questions quickly--extremely helpful! I tried tons of apps from the app store for a vendor marketplace, and this is definitely the best. Don't waste your time with the others.
Aug. 18, 2023
Extremely good and dedicated service and a powerful app. Very highly recommended! Highly recommended in every way.
Aug. 17, 2023
don't buy this app. Save you nerves. If you want stop subscriptions you don't find easy. You fin somethinh than you can unnistal app, but the subscription remain available. Save your money, delete this app
Hey!! Please excuse us for this unfortunate experience. Our support team has sent you a support ticket along with the meeting link. Please check & respond us back so that we can sort the things out for you & Clear up all the confusions !!- Team Webkul
Aug. 17, 2023
The app itself is great, although a little confusing to set up the support team is always there to help.
Aug. 16, 2023
Super great experience with the customer support always available to reply to my questions and this is super important when you manage multiple stores on your shop of Shopify! :)
Aug. 11, 2023
Its Really Good app helping us to connect Shopify and our website better. Giving us an opportunity to flourish our business online.
Aug. 9, 2023
It's really amazing, as developer creating stores for lots of brands, I can say this is the best services I had ever and I use to use the Webkul apps and everyday they approve that they are the right choice
Aug. 5, 2023
Asim, is a wonderful person and he helps you out instantly when it comes to any glitches you might face in running multivendor on your store. I started working with this solution a month ago and he walked us through seamlessly on each bit that we were facing difficulty. Thank you Asim for your help and understanding.Kuddos to you !!!! Harleen
Aug. 2, 2023
I have had a great experience so far with the app. It is a little overwhelming at first with all the customizability options but its definitely worth sticking it out. I can see it was made this way to fit everyone's use case. Almost all of your questions can be Googled as Webkul has created some great blogs/docs of all of the setting. But when needed I would just hop on live chat with their team and they helped me almost immediately.
July 31, 2023
The app is pretty useful and has great support and handles marketplace features pretty fine.
July 24, 2023
Good customer service. Smart team. We are building an art marketplace and software team really helpful.
July 20, 2023
The Support on this app was world class! Very fast replies and Shivangi was really polite and patient helping me put with the configuration!
July 20, 2023
So far this has been perfect. It's relatively cheap, and has most of the features I am looking for. The communication and support is great as well.
July 19, 2023
Great help and support by Kirti Yadav and the team at Webkul very helpful and took there time to explain everything and was supper helpful and friendly.
July 17, 2023
The Support on this app was amazing. Very fast replies and the people are very polite and patient with you. The problem was solved before I knew it. It was honestly a very pleasant experience
July 14, 2023
Do not subscribe for this app if you can find other multi-vendor options!!! There are a lot shortcomings with this app. I am stuck with them as I have set up after so much trouble. It's not worth the trouble. In addition the customer service makes it miserable! They don't get on call. They have only chat option and that too they work on limited times (Indian Standard Time). I am based in the USA and they don't consider that at all. I have to stay awake for these people to go live. They are not even considerate to get on call instead of chat. The chat agents are incompetent and don't understand their own software most of the times. They always say we will get back to you shortly via email after the developer looks into the issue which takes 12-24hr to get any response back and sometimes the response isn't even helpful. They are also sometimes incapable to explain the issue to their developer and it's such a waste of time. Ultimately it's my loss as they are not immediately able to resolve any of my issues in my live website. I don't understand why this company swears by chat and email communication when call can make things so simple and quick. It just doesn't make sense to me. I get so stressed talking to their support. I cant express how frustrating it gets! Find other alternatives if you can. This app shouldn't be your first choice. Hope this review is helpful!
Hi! Thank you for the review. Please excuse us for the less satisfied response, As you know the app is loaded with tons & tons of features. Due to the lots of features of the app, learning is required, and we are here to provide multiple instances of help. Further, As you mentioned, We haven't made a one-to-one call with you but we can see from the tickets history that, we have done one to one calls multiple times with you regarding the app so this statement is quite incorrect. Also, We found that , You want the tasks to be completed within minutes, but that's definitely not possible as it takes time to debug and verify the issues & multiple times issues are occurred due to incorrect configuration settings & We got those corrected over one to one calls only. However, You need to understand that, Execution of any code requires a logical framework. Without logic, we can't freely perform tasks, so certain restrictions need to be applied. The entire functioning of the app is based on this logic. We've sent you another meeting link. We'd love to hear all the concerns/issues you're having. Let's start things all over again. Our team will be happy to build a marketplace for you, together! - Team Webkul
July 11, 2023
Great product and the service is always helpful when I have questions. Can seem daunting but once you have it set up it is a great service. Thank you so much
Store
Antiquely
Using app
About 1 year
July 7, 2023
this app is a game-changing tool, combining intuitive functionality and advanced features for a seamless vendor management experience. Its user-friendly interface and efficient inventory management make it an indispensable asset for any e-commerce business. The prompt, courteous, and professional customer support team is always ready to assist, adding significant value to this comprehensive tool. Highly recommend for anyone looking to streamline their multi-vendor operations.