All reviews

Rating Breakdown

  • 5
    85% (290 ratings)
  • 4
    6% (19 ratings)
  • 3
    2% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    6% (21 ratings)

Reviews with Text

  • 99% (338)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 4, 2023

vashu bhatt and the other supports are very helpful in assisting in our concern. great guide and support from the team!

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 3, 2023

The platform is very good and the service is fast and efficient. Congratulations! We are very satisfied with the service.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2023

All recommendations to the Webkul support team. Always friendly and helpful. Easy to use the app with great guides and help from the support team.

Using app

11 months

Total reviews

1

Average rating

5.0

4 / 5 Share

June 22, 2023

A great tool to scale up & Good support team. Though the UI seems a bit clumsy utility wise it does the job.

Using app

15 days

Total reviews

2

Average rating

4.5

5 / 5 Share

June 20, 2023

Multi Vendor Marketplace He helped me with all of my worries, and I quickly got going. Good Support.

Store

My Store

Using app

12 days

5 / 5 Share

June 17, 2023

Had a lot of questions regarding Shopify connector app with a seller store. Asim was fantastic. He guided me through all my concerns and I was up and running in no time! Great app!

Using app

Over 1 year

Total reviews

10

Average rating

4.2

5 / 5 Share

June 15, 2023

Really happy with this app. The customer support is amazing. I used the live chat and they helped with every question I had.

Store

My Store

Using app

1 day

5 / 5 Share

June 14, 2023

Excellent app and excellent customer support and they are able to provide a solution quickly. Super!!

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2023

Excellent customer support and they are able to provide a solution quickly. thumps up for you guys..

Using app

About 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

May 29, 2023

Signed up for the free trial, but right away the system appears to be clunky and cumbersome, so I wanted to cancel the trial same day. Well, there is NO WAY TO CANCEL and you can't speak to anyone and the chatbot says it will be many hours before they can get back to me. This is poor customer experience and it's been less than 24 hours. My advice is DO NOT INSTALL OR ACCEPT THE FREE TRIAL BECAUSE IT WILL BE HARD TO CANCEL --UPDATE- you have to uninstall the app and supposedly it will automatically cancel the free trial, yet there's absolutely no information in the app to tell you this is the way it works. I still stick to my 1 star review. I now associate this company with "frustration"

Using app

About 5 hours

Total reviews

2

Average rating

1.0

Developer Reply

Hey!! Thank you for the review. It's very unfortunate that you had the less-satisfied experience with the app. However, As we can see from the history that you installed the app just for 4-5 hours though we offer 15 days time to setup the app. Also, We didn't receive any single query from your end asking for any help/support documents/any issues you faced etc. You just raised a ticket & a Chat where you simply asked " I'd like to cancel the plan and not move forward." & Our team replied you with-in a minute. Refer: https://webkul.chatwhizz.com/share/screenshot/6476cbf422c30b073c69c31a However, We're really keen to listen all the problems you faced so that we can assist you towards resolution. Let's schedule a one to one meeting & Let's clear all the confusions. Please keep an eye on your email for the meeting link which you'll receive in next few minutes from our support team! - Team Webkul.

5 / 5 Share

May 22, 2023

Its a very good App. And the support team is very good at communicating and resolving issues. I just love working with them. The team is very helpful :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2023

Application, fantastic in just 5 minutes you have everything you need to register sellers on the site and transform the store into an international Marketplace, fantastic and functional Excellent online assistance in 30 minutes they answer all your requests Best regards Armando

Using app

1 day

Total reviews

16

Average rating

5.0

5 / 5 Share

May 10, 2023

I am new to Shopify but this app is very easy to use and I am getting great help from the developers.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2023

Extremely satisfied with the customer support here, very helpful and responsive, so far the app has met all my needs, definitely recommend!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2023

Customer service is spectacular Vashu Bhatt was very efficient. The application is very good, it has many features, in fact it works better than large marketplaces in the country.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 28, 2023

The support team from Webkul is amazing. I've had so many questions setting the system to our needs; they have been there each step of the way, they even went far and beyond of what you would expect. The software they develop is very good, but their customer support is superb.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 22, 2023

The support system is well organized and easy to use for beginners. I can recommend this application.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 18, 2023

Very helpful support - thank you! Useful way to build a marketplace with limited technical knowledge.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2023

Customer support is really helpful. They're always patient and end up fixing any issues I have. I really recommend this app to everyone!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2023

very good app and thier support are amazing, and the price of app is very reasonable, i recommend it for all

Using app

9 months

Total reviews

7

Average rating

4.7