Webkul MultiVendor Marketplace
Build Your Multi Vendor Marketplace with 100+ Advance Features
Rating
4.7
feedback
353
chart
#1,949
All reviews
Review RSS Feed
July 11, 2023
Great product and the service is always helpful when I have questions. Can seem daunting but once you have it set up it is a great service. Thank you so much
Store
Antiquely
Using app
About 1 year
July 7, 2023
this app is a game-changing tool, combining intuitive functionality and advanced features for a seamless vendor management experience. Its user-friendly interface and efficient inventory management make it an indispensable asset for any e-commerce business. The prompt, courteous, and professional customer support team is always ready to assist, adding significant value to this comprehensive tool. Highly recommend for anyone looking to streamline their multi-vendor operations.
July 6, 2023
Great support, always prompt and helpful. Good guidance through the app features and custom help as well.
July 27, 2023
This app isn't delivering on its promises. We've been using it for 7 weeks now and it's extremely buggy. It constantly auto-syncs even when sync is disabled. It changes prices and images. The customer service doesn't seem to be functional. Pooja is putting in effort, but I have doubts about the software actually functioning. They shouldn't offer it for Shopify. The chat service is terrible, nobody there is capable of providing assistance. The suggested solutions aren't effective. Our team is exhausted, and we've damaged a valuable client relationship that we had established. This has resulted in thousands of dollars in lost work time. Trusting the friendly guy from webkul sales who said their app would be the perfect solution was a huge fat big mistake
July 4, 2023
vashu bhatt and the other supports are very helpful in assisting in our concern. great guide and support from the team!
July 3, 2023
The platform is very good and the service is fast and efficient. Congratulations! We are very satisfied with the service.
June 26, 2023
All recommendations to the Webkul support team. Always friendly and helpful. Easy to use the app with great guides and help from the support team.
June 22, 2023
A great tool to scale up & Good support team. Though the UI seems a bit clumsy utility wise it does the job.
June 17, 2023
Had a lot of questions regarding Shopify connector app with a seller store. Asim was fantastic. He guided me through all my concerns and I was up and running in no time! Great app!
June 15, 2023
Really happy with this app. The customer support is amazing. I used the live chat and they helped with every question I had.
Store
My Store
Using app
1 day
June 14, 2023
Excellent app and excellent customer support and they are able to provide a solution quickly. Super!!
June 13, 2023
Excellent customer support and they are able to provide a solution quickly. thumps up for you guys..
May 29, 2023
Signed up for the free trial, but right away the system appears to be clunky and cumbersome, so I wanted to cancel the trial same day. Well, there is NO WAY TO CANCEL and you can't speak to anyone and the chatbot says it will be many hours before they can get back to me. This is poor customer experience and it's been less than 24 hours. My advice is DO NOT INSTALL OR ACCEPT THE FREE TRIAL BECAUSE IT WILL BE HARD TO CANCEL --UPDATE- you have to uninstall the app and supposedly it will automatically cancel the free trial, yet there's absolutely no information in the app to tell you this is the way it works. I still stick to my 1 star review. I now associate this company with "frustration"
Hey!! Thank you for the review. It's very unfortunate that you had the less-satisfied experience with the app. However, As we can see from the history that you installed the app just for 4-5 hours though we offer 15 days time to setup the app. Also, We didn't receive any single query from your end asking for any help/support documents/any issues you faced etc. You just raised a ticket & a Chat where you simply asked " I'd like to cancel the plan and not move forward." & Our team replied you with-in a minute. Refer: https://webkul.chatwhizz.com/share/screenshot/6476cbf422c30b073c69c31a However, We're really keen to listen all the problems you faced so that we can assist you towards resolution. Let's schedule a one to one meeting & Let's clear all the confusions. Please keep an eye on your email for the meeting link which you'll receive in next few minutes from our support team! - Team Webkul.
May 22, 2023
Its a very good App. And the support team is very good at communicating and resolving issues. I just love working with them. The team is very helpful :)
May 14, 2023
Application, fantastic in just 5 minutes you have everything you need to register sellers on the site and transform the store into an international Marketplace, fantastic and functional Excellent online assistance in 30 minutes they answer all your requests Best regards Armando
May 10, 2023
I am new to Shopify but this app is very easy to use and I am getting great help from the developers.
May 5, 2023
Extremely satisfied with the customer support here, very helpful and responsive, so far the app has met all my needs, definitely recommend!
May 4, 2023
Customer service is spectacular Vashu Bhatt was very efficient. The application is very good, it has many features, in fact it works better than large marketplaces in the country.
April 28, 2023
The support team from Webkul is amazing. I've had so many questions setting the system to our needs; they have been there each step of the way, they even went far and beyond of what you would expect. The software they develop is very good, but their customer support is superb.
April 22, 2023
The support system is well organized and easy to use for beginners. I can recommend this application.