Webkul MultiVendor Marketplace
All reviews
Excellent app and excellent customer support and they are able to provide a solution quickly. Super!!
Excellent customer support and they are able to provide a solution quickly. thumps up for you guys..
Signed up for the free trial, but right away the system appears to be clunky and cumbersome, so I wanted to cancel the trial same day. Well, there is NO WAY TO CANCEL and you can't speak to anyone and the chatbot says it will be many hours before they can get back to me. This is poor customer experience and it's been less than 24 hours. My advice is DO NOT INSTALL OR ACCEPT THE FREE TRIAL BECAUSE IT WILL BE HARD TO CANCEL --UPDATE- you have to uninstall the app and supposedly it will automatically cancel the free trial, yet there's absolutely no information in the app to tell you this is the way it works. I still stick to my 1 star review. I now associate this company with "frustration"
Hey!! Thank you for the review. It's very unfortunate that you had the less-satisfied experience with the app. However, As we can see from the history that you installed the app just for 4-5 hours though we offer 15 days time to setup the app. Also, We didn't receive any single query from your end asking for any help/support documents/any issues you faced etc. You just raised a ticket & a Chat where you simply asked " I'd like to cancel the plan and not move forward." & Our team replied you with-in a minute. Refer: https://webkul.chatwhizz.com/share/screenshot/6476cbf422c30b073c69c31a However, We're really keen to listen all the problems you faced so that we can assist you towards resolution. Let's schedule a one to one meeting & Let's clear all the confusions. Please keep an eye on your email for the meeting link which you'll receive in next few minutes from our support team! - Team Webkul.
I am so far very impressed by the support I have been given. The system itself looks to be perfect for my needs and I am looking forward to getting this all set up. Thanks for your hard work team keep up the good work.
Application, fantastic in just 5 minutes you have everything you need to register sellers on the site and transform the store into an international Marketplace, fantastic and functional Excellent online assistance in 30 minutes they answer all your requests Best regards Armando
I am new to Shopify but this app is very easy to use and I am getting great help from the developers.
Extremely satisfied with the customer support here, very helpful and responsive, so far the app has met all my needs, definitely recommend!
Customer service is spectacular Vashu Bhatt was very efficient. The application is very good, it has many features, in fact it works better than large marketplaces in the country.
The support team from Webkul is amazing. I've had so many questions setting the system to our needs; they have been there each step of the way, they even went far and beyond of what you would expect. The software they develop is very good, but their customer support is superb.
The support system is well organized and easy to use for beginners. I can recommend this application.
Very helpful support - thank you! Useful way to build a marketplace with limited technical knowledge.
Customer support is really helpful. They're always patient and end up fixing any issues I have. I really recommend this app to everyone!
very good app and thier support are amazing, and the price of app is very reasonable, i recommend it for all
SUPPORT IS VERY GOOD. THEY ARE READY TO HELP AT ANYTIME AND SET UP MY STRIPE. THANK YOU SO MUCH FOR ALL YOUR HELP.
Team is helpful and fast to response on technical issues and provide support and giving constant updates.
application incroyable et support rapide et efficace, je recommande. J'ai installé cette application sur mon store, et j'ai eu quelques questions. J'ai pu échanger par le chat, et les réponses ont été immédiates, suffisamment claires et efficaces. amazing app and fast and efficient support, I recommend. I installed this application on my store, and I had some questions. I was able to discuss via chat, and the responses were immediate, sufficiently clear and effective. Fred
Fantastics Product & Amazing Support. Very versatile and detailed options which can be controlled by admin. The design is a little conventional, but the app still does all the work needed.
We love using this app/product. It really helps us manage multiple suppliers. This is not a weak product. There are many options for this. So it is important to take your time to explore all the robust feature sets. Still, the support staff is very helpful, informative, and most of all patient in their explanations to help us swiftly.
Great experience so far. 5-star customer service. English is simple and plain so sometimes a bit hard to understand but that's okay. Love this app and it has taken my business to the next level. Thanks Asim Hashmi for outstanding help with showing me how the feature apps work. Note that it costs extra the more sellers you add. (Capped at $45 for unlimited sellers.) Also feature apps cost extra.
good support and great app. Have been usign for 1 year now. The support is prompt and I recoomend to anyone looking to use multi vendor marketplace apps.
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