All reviews

Rating Breakdown

  • 5
    80% (675 ratings)
  • 4
    5% (42 ratings)
  • 3
    2% (18 ratings)
  • 2
    2% (17 ratings)
  • 1
    11% (90 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 22, 2023

The support system is well organized and easy to use for beginners. I can recommend this application.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

4 / 5 Share

April 20, 2023

Very nice and helpful support. The app serves its purpose. However, since I place a lot of value on usability and design, I probably won't continue to use the app. 4 stars from me. By the way, the support should stop asking penetratingly for ratings. If i may submit a suggestion for improvement: change the usability of your dashboards and use an appealing design, at least for the customer area, so that people want to use your solution. Otherwise the website looks very trashy and confusing. Unfortunately, you are the only vendor marketplace app in the app store, so I have to use a CMS other than Shopify for my project. Best regards.

Using app

About 23 hours

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for giving your valuable feedback. Regarding Review- We always welcome honest feedback from store merchants. If we feel the client is happy with the app and support, then we ask once to the client for a review and rating of the app. And if the review is requested multiple times from our end, please share the reference ticket or chat number on [email protected], and we will look into this. We never penetrate clients to give reviews for the app. Regarding the Dashboard Design- As the app is very vast and has lots of functionalities, so we have provided a standard design for the app. But, we have provided the option of Custom Js/Css for making the changes in the seller portal. And we have also provided the codes for editing the Seller Signup/login page as the client's choice. Since this is a SAAS-based platform, it is not possible to make the design changes as per every client's requirements. We are continuously improving the design of the app. Also, we are always open to good suggestions for improving the app. But for changing the design of the app, there are some processes that we need to follow. If you have any further queries or clarification, then please connect us at [email protected] Looking forward to hearing from you soon. Thanks & Regards Team Webkul

5 / 5 Share

April 18, 2023

Very helpful support - thank you! Useful way to build a marketplace with limited technical knowledge.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2023

Customer support is really helpful. They're always patient and end up fixing any issues I have. I really recommend this app to everyone!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2023

I recently had the pleasure of using Multi Vendor Marketplace, and I must say, I'm thoroughly impressed. The platform is incredibly user-friendly and easy to navigate, making it a breeze to browse through the various vendors and products available. What sets Multi Vendor Marketplace apart is the sheer variety of products on offer - I was blown away by the range of options available, and I'm confident that anyone using this platform will be able to find what they're looking for. The customer service team is also top-notch - they were quick to respond to any questions I had and went above and beyond to ensure that my experience was a positive one. Overall, I highly recommend Multi Vendor Marketplace to anyone looking for a reliable and diverse online shopping experience. 5 stars all around!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

The support system is well organized and easy to use for beginners. I can recommend this application.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2023

very good app and thier support are amazing, and the price of app is very reasonable, i recommend it for all

Using app

9 months

Total reviews

3

Average rating

4.3

5 / 5 Share

March 31, 2023

Great customer support, very helpfull and very quick at replay. Definitely recommend for a marketplace.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2023

Team is helpful and fast to response on technical issues and provide support and giving constant updates.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2023

Support was very helpful. Immediately got on a call and fixed an issue. Would definitely recommend for a marketplace store.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2023

Great Customer Support, really friendly, fast and professional. The App has a lot of helpful feautures and functionlities which is unique and cool. Until now everything is perfect. You can also find a lot of explanation online which is really helpful.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2023

I began using this app 3-4 years ago and back then it was quite difficult and complicated. I began using this app again this year for a new store and it has improved significantly. I feel like there are still a few improvements to be made, features to be added etc, but I can see that this company is keen on constantly upgrading and improving. Their support is fast, personal and efficient, the support guys are so polite and always happy to help, even with tech idiots like me! haha. 100% recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

March 21, 2023

So many spelling mistakes, very basic functionality unless you install plugins which can amount to $400 US a month plus a subscription of $75 for the app (if you want 10 sellers). And without plugins this is basically useless. No call feature for support, only email

Using app

About 1 month

Total reviews

18

Average rating

2.9

5 / 5 Share

March 20, 2023

Takes alot of time to get it to do what you want to do to start off. Just starting the use of it and I am really happy with the layout for now :) Will keep review updated if any negative occurrences/downs/slowing etc. The team helped me alot with little things non stop as well! Thank you again for the platform and hopefully I can make good use of it all!

Store

CAFEOTC

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2023

application incroyable et support rapide et efficace, je recommande. J'ai installé cette application sur mon store, et j'ai eu quelques questions. J'ai pu échanger par le chat, et les réponses ont été immédiates, suffisamment claires et efficaces. amazing app and fast and efficient support, I recommend. I installed this application on my store, and I had some questions. I was able to discuss via chat, and the responses were immediate, sufficiently clear and effective. Fred

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2023

Really helpful support, reply to my questions within 24hours. The marketplace app does what we need and provides quite a few customisations.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2023

Asim & Navin were kind enough to hop on a call and help walk me through the issue I was facing with shipping! They were able to do so within 20 minutes or less which was so impressive. Thank you so much for your help!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2023

Fantastics Product & Amazing Support. Very versatile and detailed options which can be controlled by admin. The design is a little conventional, but the app still does all the work needed.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2023

We love using this app/product. It really helps us manage multiple suppliers. This is not a weak product. There are many options for this. So it is important to take your time to explore all the robust feature sets. Still, the support staff is very helpful, informative, and most of all patient in their explanations to help us swiftly.

Using app

About 1 year

Total reviews

7

Average rating

5.0

1 / 5 Share

March 3, 2023

J'ai passé plus d'un heure à chercher comment changer la configuration et je n'ai jamais réussi à mettre l'app en fancais!!

Using app

19 days

Total reviews

1

Average rating

1.0

Developer Reply

Hey !! Please excuse us for the less satisfied response with the app. As we can see from your query, You're trying to translate the app so please be informed that, We have translation option available in the app using which you can translate the labels for your sellers in any language. In case you need multivendor app to be multi-lingual then we have "Weglot Translation" feature app available too. We have sent you a support ticket. Please feel free to get in touch with us on the same so that we can assist you thoroughly. Looking forward to hearing from you soon.- Team Webkul