All reviews

Rating Breakdown

  • 5
    85% (290 ratings)
  • 4
    6% (19 ratings)
  • 3
    2% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    6% (21 ratings)

Reviews with Text

  • 99% (338)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 22, 2022

Initially faced some issues with the response level, and set up of webkul. But the team has been very prompt thereafter, and all the issues have been resolved.

Using app

9 days

Total reviews

2

Average rating

3.0

5 / 5 Share

June 17, 2022

This app is amazing and the support is even better! Their real-time chat option is incredibly helpful especially when you need to make changes to your website quickly. They are definitely there to help you!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank You so much for the amazing feedback..!! This means alot. Please feel free to connect in case of any further queries. We would love to assist you :) - Team Webkul

5 / 5 Share

June 13, 2022

USAGE DETAILS - what are these and how are they calculated i cannot find any information? You’ll be charged based on how you use this app (to a maximum of $1,000.00 USD per 30 days).

Using app

About 17 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hey !! Please be informed that: You will be charged only for your subscribed plan like: Let suppose if you have subscribed for 45$/month plan then you will be charged only 45$/Month. Here let me explain you the concept of usage charges: The app provides 10000 emails free per month(Which send to the customers& sellers from Multivendor app end) after that $1/1000 mails charged as usage charges. Here we are talking about the following mails: https://prnt.sc/ze4CLmDUhatH i.e if the mail counts goes over then 10,000 emails in any Month then you will be charged 46$ for that respective month. Furthermore, As there are many feature apps in the multivendor app, so the charges are just for you to understand that there can be usage charges as per the usage of the multivendor app. We have just kept the usage charges to 1000 USD because we provide the yearly plan on multivendor too + In case of digital storage too, sometimes merchant need to buy additional storage at additional pricing so such costing will be included under the usage charges. Feel free to connect at [email protected] in case of any further queries:) - Team Webkul

5 / 5 Share

June 2, 2022

J'utilise cette application pour mon site, qui est une place de marché pour la location de matériel de puériculture. Le prix défie toute concurrence (de très loin!!) et les nombreux outils permettent de faire presque tout ce que l'on veut. Le support client est toujours réactif, amical; je les contacte très régulièrement et je n'ai jamais eu de problèmes. Par contre la maîtrise de l'anglais est obligatoire et il faut un peu de temps pour bien maîtriser l'application.

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank You for your super amazing words...!! Happy Selling :) - Team Webkul

1 / 5 Share

May 24, 2022

We've tried out this app and soon found it can't satisfy our requirements. So we quit the usage, this was last year (2021). We found invoices for April and May in 2022 simply out of blue. Or course, annoying and frustrating experinecs. Hope they will settle down this quickly.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Hey, Please excuse us for the less satisfied experience regarding billing of the app. However, We would like to inform you that, We don't manage the billing of the app on our end. The billing gets managed from the shopify end only. Furthermore, As we have checked, You have un-installed the app on the same day you posted this review so the charges seems to be correct. Request you to please reply on the support ticket so that we can sort out the things for you..!!- Team Webkul

5 / 5 Share

May 24, 2022

I am using this app for building a marketplace on shopify. This apps covers everything to build a successful marketplace. There support is also excellent

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Thank You for this great feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul

5 / 5 Share

May 11, 2022

Great interface that allows a large scale of integrations! Their team is very responsive and always happy to help. Highly recommend

Store

staiy.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank You for the amazing feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul

5 / 5 Share

May 4, 2022

Great support on technical issues, resolved quickly and easily. Well done! Hoping to launch our new marketplace soon!

Using app

About 6 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank You for your super amazing words...!! Happy Selling :) - Team Webkul

5 / 5 Share

May 4, 2022

This is a brilliant app with easy to manoeuvre heads for a non-tech person like me too. More than that, their customer support is out of this world. Can't praise them enough and can't recommend them enough.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank You for this great feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul

1 / 5 Share

April 30, 2022

DO NOT MAKE THE MISTAKE WE DID !! Wasted time, money, efforts and suffered continuous business loss because of their incompetence. What a massive failure Webkul team has been in making this plugin work for the customer, after months and months of calls and followups they still aren't able to solve the simple requirement of error-free bulk data upload, the most basic requirement of a MVM is effective metadata management for client-store, but they're just a bunch of ineffective people. The level of incompetence is so high that if i try to upload a file with just 500 products it will run for hours and eventually end up in error. 2-way sync is just a scam, the sync doesn't work at all, any data i update on this goddamn app, has no surety whether it will reflect in my shopify store or not. STRONGLY ADVISE AGAINST USING THIS APP

Using app

About 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Hey !! Please excuse us for the less-satisfied experience with the app but please be informed that your complaints are getting taken care off. We're really keen to listen all the problems you're having so that we can assist you towards resolution. Let's schedule a one to one meeting & Let's clear all the confusions. Please keep an eye on your email for the meeting link which you'll receive in next few minutes from our support team! - Team Webkul.

5 / 5 Share

April 18, 2022

Tech support is very good - You can reach out to them and they answer quickly - Very practical for small business.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey ! Thank You for the amazing words. Our merchants are our first priority & We continue to work in a direction by which our merchants can be more benefitted. Happy Selling :)- Team Webkul

5 / 5 Share

April 7, 2022

I used the webkul multivendor marketplace application, there are still some things to improve but we are on the right track. I thank the efficiency of the remote support team, they always help you and are always ready to respond. they also introduced a chatbox that always answers your questions !!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate the time you took to leave us this amazing feedback and for appreciating the team's efficiency !! Please feel free to reach out to us. We are just a ticket reply away - Team Webkul

4 / 5 Share

April 5, 2022

After some initial hurdles in setting up the app, support (Priyanka) has helped me navigate and correct most of my issues related to the app and now I have only some programming issues to be fixed on the theme/ Shopify end. I do with the “make an offer” app would be more useful and able to be offer made, offer accepted, rejected or offer countered to make a true offer and acceptance solution but will just allow seller/ buyer to email until/ if programmed in such a manner.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hey !! Thank You for taking out time to provide this amazing feedback. Please be informed that, Our team is in constant touch with you & assisting you in every possible manner. Hoping for a long-term business relationship with you :) - Team Webkul

5 / 5 Share

March 25, 2022

Great app, with great customization and all what you need to make a great marketplace. The support is awesome and they help very fast you every time you need it.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to provide this great feedback. We're really happy to hear your amazing experience ! Happy Selling :) - Team Webkul

5 / 5 Share

March 21, 2022

I use this app for my marketplace with more than 700 vendors. I has been working super well, they are very responsive to upgrades and customizations and have been great parntners for us!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank You for these super amazing words. We're glad to hear that you're having an amazing experience. Happy Selling :) - Team Webkul

5 / 5 Share

March 17, 2022

Very fast and efficient customer service. Through the chat they solve all your questions and make all the changes you need.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Seeing that you're having an amazing experience using the app & with support is the best thing we could ask for! Keep growing: ) - Team Webkul

5 / 5 Share

March 16, 2022

Their support chat and FAQ section is the best. They have an answer for every question/issue which has been incredible as we set this up!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking out time to leave us this amazing feedback. Much appreciated. Happy selling :) - Team Webkul

5 / 5 Share

March 16, 2022

Excellent support, fast and friendly. Very good service. Thank you for the support guys. Keep up the good work.

Using app

About 1 month

Total reviews

4

Average rating

4.8

Developer Reply

We're so happy to hear that you're having the excellent experience working with Webkul :) If there is anything further you need our help with, Please feel free to reach out at [email protected] - Team Webkul

5 / 5 Share

March 3, 2022

This is a great app if you want to have a multivendor marketplace! The customer service is fantastic, they communicate very well with you diligently assisting you. I am not a developer and had some difficulties at first, but thanks to Pooja and their team of developers, Ayush being one of them, my issues and were resolved, and requests are being worked on. I love how they keep improving the app adding very helpful and smart features. I strongly recommend this app and, want to give a very special thanks to Pooja and her team for having so much patience walking me through every step of the way!

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for taking out time to leave us this amazing feedback. Much appreciated. Happy selling :) - Team Webkul

5 / 5 Share

April 16, 2023

After searching for other applications we found webkul and decided to try it out to fulfill our dream of setting up a marketplace. The application far exceeded our expectations. As we have no programming knowledge and not much budget to start with, we wrote to them asking for help to insert some codes and they were available and attentive to help us at no cost. After two years of application management, we have achieved integrations that would have been impossible without Webkul's collaboration. We fully recommend their services.

Store

Nidopy

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank You for the super kind feedback. Always, Happy to help:) In case of any further help, Please connect at [email protected] - Team Webkul