All reviews

Rating Breakdown

  • 5
    85% (290 ratings)
  • 4
    6% (19 ratings)
  • 3
    2% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    6% (21 ratings)

Reviews with Text

  • 99% (338)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 11, 2022

I am happy with this plugin! Everything is easy to set and comfortable to work with. The support team works very quickly.

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Thank You for sharing your amazing experience with us. We're glad to hear that our app is easy and intuitive for you. Happy Selling :) - Team Webkul

5 / 5 Share

Jan. 14, 2022

We are using this app for fulfillment, the support team does an excellent job in resolving our roadblocks and helping us every step of the way with clear explanation on how to make changes and provide us the screenshots and documents.They respond to our request within 24 hours.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for taking the time to provide this great feedback. We're really happy to hear your amazing experience ! Happy Selling :) - Team Webkul

5 / 5 Share

Jan. 14, 2022

Thanks for the support team that is very supportive and nice. Got support every time I sent the ticket within 1 day.

Using app

6 months

Total reviews

4

Average rating

4.8

Developer Reply

We're so glad to hear your amazing experience. Much appreciated :). Feel free to reach out to our support team in case of any queries - Team Webkul

5 / 5 Share

Jan. 13, 2022

The support answers all my questions and helps us with the codes. The app is also fully documented and the support knows what to send us and how to help us

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank You for appreciating our team efforts. Much appreciated :) If you have any further questions, please feel free to reach out to us. We are just a ticket/call away - Team Webkul

5 / 5 Share

Jan. 11, 2022

With this app it was possible for us to built up a marketplace connecting many brands with different store-types via API. Usually everything works fine, reliable and when a bug happens you get support very quickly. Also some customizations were possible. So for our current status buidling up a marketplace business this app is essential and very helpful - I can recommend!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciated your valuable feedback. This really means a lot. Greatly appreciated :) For any further queries,Please feel free to reach out at [email protected] - Team Webkul

5 / 5 Share

Jan. 10, 2022

The support team at Multi Vendor Marketplace is really great. They make every effort to solve any issues and respond very quickly. You cannot beat the value they offer for the cost. I highly recommend them. Salons Direct.ca

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank You so much for these Super Amazing words. It really means a lot ! Happy selling :)

5 / 5 Share

Jan. 4, 2022

This app is great! We carry so many different types of vendors and they all love the access available through MVM! Big success for our small business and a huge time saver! The help desk they provide is extremely helpful. Love this app!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank You so much for this super kind feedback. We at webkul always try to make sure that merchants have a great time using our product & We're glad that this has been reflected in your experience!- Team Webkul

5 / 5 Share

Dec. 30, 2021

support team is very helpful, you will find most of Feature and services related marketplace,I recommend you to try it.

Store

Loyabi

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank You for taking out time to leave us a super amazing review! Happy Selling :) - Team Webkul

5 / 5 Share

Dec. 18, 2021

このアプリを使うと、複数のアカウントを持つことができ、発送元をそれぞれ独自に設定することができます。表向きは一つのセレクトショップですが、裏側は複数のベンダーが管理できます。カスタマーサポートの方の対応も早くおすすめのアプリです。

Store

Seplumo

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind Feedback. Providing a great customer experience is very important to us. For any further assistance, Please feel free to contact at [email protected] - Team Webkul

1 / 5 Share

Nov. 5, 2021

System is very buggy. I have my suppliers complaining regularly that they are not receiving email and sometimes they wont even get the order until we ask them. Shopify will have the order but multivendor backend wont have any. No Phone support for any urgent matters. Losing everyday because of this. **** Updated 05/11/2021 Very unprofessional. I have in record where you emailed us saying about your server outrage which caused that issue and you advised me to sync manaully. Whereas the explanation you gave below is for the other issue I reported to you guys for which you came back to me saying what I missed which is correct. I came here to delete this review after seeing your support email. But now I'm leaving it as it is for others to see.

Using app

7 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Thanks for the review. Regarding the seller not receiving the emails : This is because the product was not available in the multivendor app, which is why there was no email sent to seller and caused all the confusion. All this has been checked by the support team in your presence. Hope things are more clear to you now, as the support is in constant touch with you. Still if you face any difficulty in the app, feel free to connect. Regards, Team Webkul

5 / 5 Share

Sept. 15, 2021

Definitely a very well-developed app with rapid and great CS support!!! No worries even if you are weak at coding, since the support team is very helpful and quick in response (usually within 1 day) that they will help you to deal with theme coding & interface coding. My company has ~300 offline vendors and we are gradually adding them online. And this app is very user-friendly that almost most of your inquiries can find an answer, and the app even provides user manuals and tutorial videos for both the admin and the vendors!!! I am just so satisfied. The only withdraw is that the app itself don't not include Chinese language interface (and most of my vendors are Chinese users), you need to install some translation plug-in (which I tried but does not work well) or to translate all the wordings of interface by yourself.

Using app

2 months

Total reviews

2

Average rating

5.0

2 / 5 Share

Sept. 9, 2021

We are using this app, since few months, though it supports multivendor, some of the basics features are still missing. Such as: showing prices or special prices, etc. When we contact the supports since they did not come across these features and if more queries will come, they will look into this.. This defeats the whole purpose to get this app..... Still waiting for their reply... Please note: These comments are not trying to defame or let the team down, but sharing the pain we are going through it... Thanks

Using app

6 months

Total reviews

5

Average rating

4.2

Developer Reply

Hi, Thank you for the review. The support team is in touch since long, and we are helping you with all the issues you have. Request to communicate with the support team to get the resolution soon. Regards, Team Webkul

5 / 5 Share

Aug. 20, 2021

This app is incredibly powerful and has thought of EVERYTHING when it comes to managing a marketplace. Their support team is amazing. Always respond to my queries within 24 hours and have always presented me with a solution to what I need. Highly recommend!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 13, 2021

I used this app and a number of added features for this app to create a multivendor marketplace which allows for booking services, pickup, delivery and shipping. I needed help implementing coding and Webkul was extremely helpful. They were very responsive, very friendly and very knowledgeable. They helped me solve problems and added the features to fit my needs. I will continue to use Webkul's products and highly recommend them to others even if you don't have a lot of programming knowledge. Their products a highly versatile allowing me to set-up my website to fit my vision for the company I'm working on. Thank you Webkul!

Using app

4 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 10, 2021

I've been using this multi-vendor marketplace app by Webkul for a couple months now, ahead of my store launch in a few weeks. Everything the Shopify API permits, this app will do it. And every question I ask has an answer - and the team at Webkul is incredibly responsive and helpful. The only downside in my opinion is a UX that could be simplified and is a little overwhelming. But I trust the team at Webkul for their hard work to drop continuous upgrades, and I don't regret trusting them with such an important decision for my business, as this App will be powering all transactions and much more! to be continued!

Using app

3 months

Total reviews

10

Average rating

4.8

5 / 5 Share

Aug. 10, 2021

Pooja is the best person to work with, and has made my experience working with Webkul wonderful! She deserves a promotion in my opinion. I had many hick-ups in the beginning with Webkul, until Pooja jumped in to help assist on the issues we were having. She has been a great support team!

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 9, 2021

Poor Customer Care service. Unprofessional team. Need to learn some manners. Money is not everything. We were using pro account but very poor customer support system. Not recommend anyone for this app.

Using app

About 1 month

Total reviews

1

Average rating

1.0

5 / 5 Share

July 28, 2021

Probably the most useful app I've used and the customer service is top-notch! Speedy service and always resolves issues within minutes

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2021

Very good and usefull app if you are planning to make a marketplace from your shopify store. Tons of settings and customization. Moreover, support is very helpfull!

Using app

About 19 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 18, 2021

This app is saving me so much time and resources, not only because it solves and brings an obvious solution to get sellers inside my store, but also because the customer support is excellent, beyond expectations. The feature apps are a great addition and are helping me build the perfect experience for my sellers. I can see they are improving quickly and are eager to repair any imperfection that I find in their system. 100% worth it. I am excited to see what else you guys bring.

Using app

6 months

Total reviews

1

Average rating

5.0