All reviews

Rating Breakdown

  • 5
    85% (290 ratings)
  • 4
    6% (19 ratings)
  • 3
    2% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    6% (21 ratings)

Reviews with Text

  • 99% (338)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 2, 2021

First and foremost their customer service is incredible. The app itself is unbelievable. It has lots of different plug ins that are necessary in the long run. I would recommend it 100%. I used different marketplace apps but this one is more complete. I couldnt be happier.

Store

RUUFE

Using app

16 days

Total reviews

9

Average rating

5.0

3 / 5 Share

June 1, 2021

it is a complete marketplace solution ,however it has a lot of bugs and the customer service is abysmal

Using app

3 months

Total reviews

2

Average rating

4.0

Developer Reply

Hi, Thankyou for the review. We are trying to reach you via email, please do respond to the same. Also we have checked our logs and have not found any support ticket or email from your end regarding any bug or for any support. Please connect to us and allow us to help with you with your queries.

5 / 5 Share

June 1, 2021

Great app and Fantastic Support At the moment Webkul have helped me with over 10+ different custom implementations. Always quick and reliable answer on the support-line. That's what I'm looking for in an app! :-)

Store

Garnlig

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2021

literally the best customer service ever. I contacted them several time and they resolved it immediatly.

Using app

About 2 months

Total reviews

9

Average rating

4.1

5 / 5 Share

March 16, 2021

Webkul is an incredibly reliable, professional & overall responsive company that has helped us build a solid and responsive multi-seller marketplace platform. The team at Webkul are brilliant and talented - completely honest and always true to their word. I strongly recommend them and always love working with them. What we love most is that they respond to problems super quickly!! Thank you Webkul.

Using app

Over 1 year

Total reviews

15

Average rating

5.0

5 / 5 Share

March 10, 2021

We've been using this app for about a year now and feel like it would be appropriate to leave a review at this point. This is a fantastic app with more features than most stores will use. Their customer support has gone above and beyond to help me on multiple occasions. 10 / 10 in this regard helping with page integrations of marketplace features to layout formatting. The vendor and admin dashboard are great and highly customizable. As admin you have complete control over what you want your vendors to be able to see and do. Listing products as a vendor is easy and intuitive as well. I do wish this app would show vendors / admin how much of each product they have sold though. If you are looking at building a marketplace, this app is going to give you the features you need to startup and grow.

Using app

About 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

March 5, 2021

The app is great! It is the perfect app for our project! Support is great too! They are always there to help us whenever we needed something!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

A great app! it might need some minor adjustment but overall an app that suits my needs. Pooja has been an exceptional help, she is responsive, helpful, and always replies promptly, I can't recommend her enough.

Using app

20 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

The Useless Pancreas - a marketplace for Type 1 diabetics. It does take some time and patience to understand how the software works, but the app itself provides a number of great features and customizations. On top of that, support from Jyoti has been top-notch. Quick replies and great service! Thanks to the Webkul team for developing a very robust multi-vendor program and layering in wonderful service!

Using app

About 2 months

Total reviews

15

Average rating

5.0

5 / 5 Share

Jan. 15, 2021

I used this app to set up our store as a multi-vendor marketplace too. Among all the issues we encountered, their support team have never disappoint. They are always responsive and are helpful.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 14, 2021

The app has great functions for multi-vendor selling and is easy to use and help from support is always informative and helpful.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 31, 2020

A perfect solution for multivendor marketplace .. thanks webkul to make it possible and easy to have it in Shopify .. I do appreciate an excellent support team .. I appreciate their time and effort .. Special thanks to Ms Pooja

Store

urdurs

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

The continuous ongoing support that is timely and efficient is really appreciated. There's a lot of elements that required hands on experience before being able to identify any required modifications. This team has always been there when needed. Although it takes perseverance and patience getting through the customer service filtering, the end results are wonderful. Even to the point that they implemented a system upgrade to pro-actively address potential addon issues based on the feed back provided.

Using app

6 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 18, 2020

We've used this app with a limited number of vendors so far in order to simplify fulfillment from sellers outside of our organization. There are some elements that are intuitive, and others that are confusing, but we've been very pleased with how many contingencies Multi Vendor Marketplace takes into account.

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 11, 2020

As compared to other apps this app is best if you are looking for a multi vendor app but there are some features which require to be added hope webkul will add them to make this app perfect

Using app

3 months

Total reviews

4

Average rating

2.8

5 / 5 Share

Sept. 22, 2020

After speaking with Ayushu everything he sorted out and was really great help. Also installed all the app plugin and made sure it worked and tested the app as well. Thank you

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Please excuse for all the confusion. Do get in touch with the support team, and they will clarify all your doubts.

1 / 5 Share

Nov. 16, 2020

Products inventory update is not synching with shopify automatically and we need to do it product by product. We've been calling this out to their support, no radical solution provided. This is diminishing our credibility with both customers and vendors.

Store

Moudda

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, I think there is a confusion here. The barcode label generation option is available in all the shipping methods that are provided for integration in the app apart from multivendor shipping. Please do respond to the support emails, so they can clear all this.

5 / 5 Share

June 18, 2023

I run a marketplace thanks to this app. Very powerful app, and even more, the support is great ! good job guys

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 10, 2020

Great App! If you need a vendor application this is the one to use. Very easy to navigate. Amazing and speedy support if you need any help:)

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2020

Best app ever and the support is excellent. Very impressed. The developer definitely took his time creating this app to perfection.

Using app

Over 2 years

Total reviews

1

Average rating

5.0