All reviews

Rating Breakdown

  • 5
    84% (295 ratings)
  • 4
    6% (21 ratings)
  • 3
    2% (6 ratings)
  • 2
    2% (6 ratings)
  • 1
    7% (25 ratings)

Reviews with Text

  • 98% (347)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 24, 2021

A great app! it might need some minor adjustment but overall an app that suits my needs. Pooja has been an exceptional help, she is responsive, helpful, and always replies promptly, I can't recommend her enough.

Using app

20 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

The Useless Pancreas - a marketplace for Type 1 diabetics. It does take some time and patience to understand how the software works, but the app itself provides a number of great features and customizations. On top of that, support from Jyoti has been top-notch. Quick replies and great service! Thanks to the Webkul team for developing a very robust multi-vendor program and layering in wonderful service!

Using app

About 2 months

Total reviews

15

Average rating

5.0

5 / 5 Share

Jan. 14, 2021

The app has great functions for multi-vendor selling and is easy to use and help from support is always informative and helpful.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 31, 2020

A perfect solution for multivendor marketplace .. thanks webkul to make it possible and easy to have it in Shopify .. I do appreciate an excellent support team .. I appreciate their time and effort .. Special thanks to Ms Pooja

Store

urdurs

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

The continuous ongoing support that is timely and efficient is really appreciated. There's a lot of elements that required hands on experience before being able to identify any required modifications. This team has always been there when needed. Although it takes perseverance and patience getting through the customer service filtering, the end results are wonderful. Even to the point that they implemented a system upgrade to pro-actively address potential addon issues based on the feed back provided.

Using app

6 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 18, 2020

We've used this app with a limited number of vendors so far in order to simplify fulfillment from sellers outside of our organization. There are some elements that are intuitive, and others that are confusing, but we've been very pleased with how many contingencies Multi Vendor Marketplace takes into account.

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 11, 2020

As compared to other apps this app is best if you are looking for a multi vendor app but there are some features which require to be added hope webkul will add them to make this app perfect

Using app

3 months

Total reviews

4

Average rating

2.8

5 / 5 Share

Sept. 22, 2020

After speaking with Ayushu everything he sorted out and was really great help. Also installed all the app plugin and made sure it worked and tested the app as well. Thank you

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Please excuse for all the confusion. Do get in touch with the support team, and they will clarify all your doubts.

1 / 5 Share

Nov. 16, 2020

Products inventory update is not synching with shopify automatically and we need to do it product by product. We've been calling this out to their support, no radical solution provided. This is diminishing our credibility with both customers and vendors.

Store

Moudda

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, I think there is a confusion here. The barcode label generation option is available in all the shipping methods that are provided for integration in the app apart from multivendor shipping. Please do respond to the support emails, so they can clear all this.

5 / 5 Share

June 18, 2023

I run a marketplace thanks to this app. Very powerful app, and even more, the support is great ! good job guys

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 10, 2020

Great App! If you need a vendor application this is the one to use. Very easy to navigate. Amazing and speedy support if you need any help:)

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2020

Best app ever and the support is excellent. Very impressed. The developer definitely took his time creating this app to perfection.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

So happy that I decided to use this app. When I decided to build a marketplace for music teachres, I did heaps of research into plugins for Wordpress, Shopify and all manner of custom and templated marketplaces. Really happy that I went with this MVM plugin! It has been perfect for getting me setup quickly. Initial setup was super easy and while the refinement and smaller detail has taken time, the support has been UNBELIEVABLY GOOD! I read some other reviews that said users weren't happy with the level of support Webkul provides but I've only been AMAZED at how responsive and helpful they've been. Not only do they always answer in 24 hours (often 12 or fewer), they've added custom code for me and have even made app improvements when I've suggested features they didn't already have. Totally above and beyond service and support that I've not found anywhere else (and I use a TON of SaaS apps!). If you're looking for a way to get a fully functioning marketplace setup quickly and on a super stable platform like Shopify, then I highly recommend choosing MVM by Webkul. You can check out my store if you want to see it in action: topmusicmarketplace.com and contact us there if you've got questions.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2020

I've been using this app from last 4 months. I really loved their product and solution. Their ad ons are really amazing. You think to add a feature and you can find in in add on. Thank you for best solution.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2020

Great app to build a marketplace easily on your shopify store. Easy to setup and tech support provides answers quickly to any problems you face during the setup. Exceptional customer service by Pooja. She went above and beyond to help us with the setup and coordinated with her development team to get us answers immediately.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 23, 2020

If you're patience, you will surely get the best and beyond from this marketplace. Pooja is the best

Using app

3 months

Total reviews

10

Average rating

5.0

1 / 5 Share

July 5, 2020

the app is unstable and support is extremely poor. we've been encountering intermittent errors with their product import function and SMTP configuration. but all the support team do is to give you very generic, vague answers which do not address the root cause. they put you on a subscription without a real support team and try to stall as much time as they can until you give up trying. i'd recommend you guys look elsewhere and not waste your time with these people.

Using app

5 days

Total reviews

17

Average rating

2.0

5 / 5 Share

June 30, 2020

Very fast and helpful support. This app has a ton of features and the support team has been quick to answer questions and help with customization.

Using app

2 months

Total reviews

4

Average rating

5.0

2 / 5 Share

June 29, 2020

We uploaded this app, but have major issues with the multivendor shipping. We've reached out to them for over 1 month now, and they are very slow to respond and still have not given us any solutions. Our business is suffering from this and we have not had any help or support. There is no one you can speak to, and they take forever to respond back ----- Part 2: Webkul will only allow you to book a live chat for 20 mins. Once you reach the 20 mins time, they will tell you straight that you already reached the time allocated to you and you need to book another slot. Also, the booking confirmation is late. Webkul needs to improve its support to its customers. Please stop advertising that you provide 24/7 support. That's not true. We have raised more than a dozen support tickets so far because we are facing a lot of issues and limitations with the app.

Store

Kinzzi

Using app

5 months

Total reviews

1

Average rating

2.0

Developer Reply

Hi, Thank you for the review. Please excuse for the less satisfied experience with the App. But as I can check from the support tickets, the team is trying to help you in all the possible manner. We even had multiple one to one sessions, so we can solve all your issues, if technically feasible. Get in touch with the support team as they are waiting for your response.

5 / 5 Share

May 6, 2020

Still building my store and working my way around it, can't wait to be an expert, but until then the support team does an excellent job answering my many questions and requests. Fast and clear!

Using app

About 1 year

Total reviews

1

Average rating

5.0