Webkul MultiVendor Marketplace
All reviews
Going from selling my own products to then scaling up to provide a platform for others to sell products under my brand. This product has helped me achieve this. There's been some teething troubles and features I required that weren't in the dev yet but support are generally responsive and for a small fee were able to develop the functionality I required ahead of schedule. I've tried a few different marketplace addons but this one is the most customisable and supportive of my requirements.
After speaking with Ayushu everything he sorted out and was really great help. Also installed all the app plugin and made sure it worked and tested the app as well. Thank you
Hi, Please excuse for all the confusion. Do get in touch with the support team, and they will clarify all your doubts.
Products inventory update is not synching with shopify automatically and we need to do it product by product. We've been calling this out to their support, no radical solution provided. This is diminishing our credibility with both customers and vendors.
Hi, I think there is a confusion here. The barcode label generation option is available in all the shipping methods that are provided for integration in the app apart from multivendor shipping. Please do respond to the support emails, so they can clear all this.
I run a marketplace thanks to this app. Very powerful app, and even more, the support is great ! good job guys
Great App! If you need a vendor application this is the one to use. Very easy to navigate. Amazing and speedy support if you need any help:)
Best app ever and the support is excellent. Very impressed. The developer definitely took his time creating this app to perfection.
So happy that I decided to use this app. When I decided to build a marketplace for music teachres, I did heaps of research into plugins for Wordpress, Shopify and all manner of custom and templated marketplaces. Really happy that I went with this MVM plugin! It has been perfect for getting me setup quickly. Initial setup was super easy and while the refinement and smaller detail has taken time, the support has been UNBELIEVABLY GOOD! I read some other reviews that said users weren't happy with the level of support Webkul provides but I've only been AMAZED at how responsive and helpful they've been. Not only do they always answer in 24 hours (often 12 or fewer), they've added custom code for me and have even made app improvements when I've suggested features they didn't already have. Totally above and beyond service and support that I've not found anywhere else (and I use a TON of SaaS apps!). If you're looking for a way to get a fully functioning marketplace setup quickly and on a super stable platform like Shopify, then I highly recommend choosing MVM by Webkul. You can check out my store if you want to see it in action: topmusicmarketplace.com and contact us there if you've got questions.
I've been using this app from last 4 months. I really loved their product and solution. Their ad ons are really amazing. You think to add a feature and you can find in in add on. Thank you for best solution.
Great app to build a marketplace easily on your shopify store. Easy to setup and tech support provides answers quickly to any problems you face during the setup. Exceptional customer service by Pooja. She went above and beyond to help us with the setup and coordinated with her development team to get us answers immediately.
If you're patience, you will surely get the best and beyond from this marketplace. Pooja is the best
Very fast and helpful support. This app has a ton of features and the support team has been quick to answer questions and help with customization.
We uploaded this app, but have major issues with the multivendor shipping. We've reached out to them for over 1 month now, and they are very slow to respond and still have not given us any solutions. Our business is suffering from this and we have not had any help or support. There is no one you can speak to, and they take forever to respond back ----- Part 2: Webkul will only allow you to book a live chat for 20 mins. Once you reach the 20 mins time, they will tell you straight that you already reached the time allocated to you and you need to book another slot. Also, the booking confirmation is late. Webkul needs to improve its support to its customers. Please stop advertising that you provide 24/7 support. That's not true. We have raised more than a dozen support tickets so far because we are facing a lot of issues and limitations with the app.
Hi, Thank you for the review. Please excuse for the less satisfied experience with the App. But as I can check from the support tickets, the team is trying to help you in all the possible manner. We even had multiple one to one sessions, so we can solve all your issues, if technically feasible. Get in touch with the support team as they are waiting for your response.
This app is fantastic. The seller portal they provide is impressive to all my sellers and their customer service are very accommodating! I could not ask for a better app to build my site around!
Hi, Thank you for the review. The team will be glad to know that the sellers are liking the portal. We are working on the app to make it more and more user friendly, with each passing day, thanks for the acknowledgement. Happy Selling :)
This app lacks several features that are really important for a successful marketplace to have. We tried requesting for adding the feature that we need but for just one feature we were asked to pay over $500 to develop it. Unfortunately, we will have to find another route.
Hi, Thanks for the review. We would love to know all the "missing features" (according to you). Please list the same in the support ticket. As every country , demography and industry needs different set of features for marketplace and from last 5 years we are working hard to add all the features .And now the app is really loaded with tons of features and definitely the best available in the market. Regarding your current customization need , that required changes to be done in commission calculation algorithm and we need to be extra careful when ever we are doing any changes in Commission Algorithm as it may effect our other clients. Still we quoted very genuine price for this.
I had an issue with getting access to my tickets and has the team attend to me instantly with detailed solutions. Thank you so much for the great assistance team :)
Hi, Thank you for the review. We are glad that we could help you. Please do not hesitate to reach out to us, in case of any issue.
I used this to upgrade my shopify store to a market place, I am a novice I have no idea about coding, the tech support for this app was great, I have got it to work as I want, I highly recommend this app & the support behind it. Thank you to all but especially to Pooja Ishpuniyani @Webkul Software Pvt. Ltd.
Super easy to use, has all the information you need and the support is incredibly responsive and helpful!
Does all the jobs we need for our purpose. Also, staff is super helpful in providing missing functionality is crucial for us. Looking forward to build our platform with you!
My experience with the team and the app is great so far. All my queries have been solved instantly.
Hi, Thank you for the review. We are happy to assist you with all your queries. Please feel free to write to us if you have any more concern. Happy Selling :)
We have been working with Multivendor for 8 months and everything has worked correctly. But we have had some problems in terms of updating products synchronized with Shopify that, fortunately, Webkul support has managed to answer in order to solve the problems. When the App is being updated, all changes made by Sellers are not reflected in the Shopify store, such as product removal or stock modification. So the only thing I would add to the App is an improvement in terms of synchronization in the update. Many thanks to the support team!
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