Webkul MultiVendor Marketplace

April 23, 2020

I was able to get a marketplace up and going in 2 weeks. It took a lot of back and forth with customer service to figure out exactly how everything works and what extra features I needed to get basic functionality. All of my questions from customer service have been answered, but be aware of a delay in response due to the time zone difference. The backend does require some training for vendors as not everything is self-explanatory but it's all pretty straightforward. I recommend this app.

April 22, 2020

This app lacks several features that are really important for a successful marketplace to have. We tried requesting for adding the feature that we need but for just one feature we were asked to pay over $500 to develop it. Unfortunately, we will have to find another route.

April 11, 2020

I had an issue with getting access to my tickets and has the team attend to me instantly with detailed solutions. Thank you so much for the great assistance team :)

March 18, 2020

I used this to upgrade my shopify store to a market place, I am a novice I have no idea about coding, the tech support for this app was great, I have got it to work as I want, I highly recommend this app & the support behind it. Thank you to all but especially to Pooja Ishpuniyani @Webkul Software Pvt. Ltd.

Jan. 28, 2020

Does all the jobs we need for our purpose. Also, staff is super helpful in providing missing functionality is crucial for us. Looking forward to build our platform with you!

Jan. 28, 2020

I had some problems adding codes due to my limited knowledge with these things. Sent a message to Webkul and got an immediate response. Problem solved within a few minutes. I tend to purchase from trusted developers because I know I can’t solve any of the IT related problems and Webkul has just made the list. Thanks guys!

Jan. 14, 2020

Trying to setup the app but the support is ridiculous. iv asked for a demo / setup help 4-5 times on email but all i get everytime is a scripted reply with some demo links. The phone is almost never picked up. the UI of the app is so poor with so many options that an ordinary user like is me is absolutely lost on where to start and what to do. Quite afraid about the support in case i ever run into any issues while using the app

Dec. 24, 2019

My experience with the team and the app is great so far. All my queries have been solved instantly.

Dec. 12, 2019

This app is very useful for uploading the products in bulk from various sellers. The support team is very very prompt. I faced a problem in setting up the CSV file the team reacted to my concern and fixed the issue with in hrs.

Dec. 5, 2019

This app has true potential however there's still several outstanding items that make it not perfect. Then, when you try to figure out these issues and reach out to support you are responded to with a boilerplate response that links to an article that you've already read and didn't help. Support needs some real improvement before this app can work for larger stores like ours.

July 24, 2019

We have been working with Multivendor for 8 months and everything has worked correctly. But we have had some problems in terms of updating products synchronized with Shopify that, fortunately, Webkul support has managed to answer in order to solve the problems. When the App is being updated, all changes made by Sellers are not reflected in the Shopify store, such as product removal or stock modification. So the only thing I would add to the App is an improvement in terms of synchronization in the update. Many thanks to the support team!

June 18, 2019

Short summary: Webkul provides the best way to create a highly scalablу and highly customizable multi-seller-multi-buyer portal with an unbelivably fantastic support team at a bargain price. Detailed description: This is one stellar app with a support team you can only dream of. When you need to build fast a scalable website for many sellers and buyers this is a way to go on Shopify and I think on most other platforms. Tons of out of the box and paid addon features. Highly customizable. Basically, everything can be customized. If you want to change something in the system like how a certain feature looks or works, this can be changed by customer support team most of the time for free within a day or two and highly complicated customizations cost next to nothing with free lifetime support and maintenance. Lots of addon features are only available on Shopify, but some only available on other platforms. Given that Webkul already developed some add-ons for other platforms, they can bring them to Shopify fast and at a reasonable price. Great integrations with other apps like Weglot. Warning: The system is very complex and given lots of integrations some things might not work or look as you expect out of the box, or some settings can be located in unexpected places, but just write to the support team and they will do everything needed to make the app work as you want it to work. I am going to update this review and provide a link to the website once it is life.

May 14, 2019

I love this app!!! its amazing just what I was looking for thank you soo much!!! it truly is an app worth taking into account! :)

Jan. 16, 2019

The most customizable App in the Shopify App store to create a Marketplace. In does require so time investment in order to customize it to your precise needs. However, for us it has been worth it. Also - their customer support is super responsive and quick to resolve issues.

Dec. 27, 2018

Excellent support, excellent app that allowed us to create our own marketplace. Thank you Webkul for a wonderful service.

Oct. 18, 2018

We took a long look at Multi Vendor Marketplace and have found that it meets most of our needs. For the additional functionality, we approached Webkul to see if they could enhance their current product. We agreed a price and the changes have been implemented. Our contact at Webkul, Neha, always replied to our questions and kept us up to date with the development. When we hit technical / design issues, we were able to work with Webkul to find solutions. I'm very pleased with the support and development from Webkul.

Sept. 21, 2018

I’m trying this app and it seems very useful for me cause i’m Switching from a e-commerce to marketplace with vendors. The support is very fast and helpful and always ready to give you advice and solve the problem. I will defenitely continue to use this app.

May 23, 2018

We have been trying for weeks to get this app up and running with a test vendor. Support is very unhelpful. I have asked a number of times to have a call with support and I am unable to get someone on the phone. They sent one line emails back that do NOT help. We are currently looking for a new app to do what this one claims. I would love it if this would work, but we can not get products or images uploaded. On top of that, I can not get an answer if inventory levels will link together.

April 4, 2018

I sometimes cannot understand how this app works when there are flaws, and I understand there are limitations on Shopify to have certain functions on Webkul, but to make your users to pay for your flaws , is not acceptable. So what happened is apparently Shopify doesn't allow Product Tags to be synced on from Shopify to Webkul. The issue is Webkul doesn't have a function to allow vendors to bulk tag and tagging product by product is a huge pain especially when we run a marketplace, we are talking about a vendor could have more than 100 products. So Webkul's response was that Shopify limits this function and doesn't allow Product Tag to be synced to Webkul (while everything else can be synced). As users, sometimes we accept the fact and understand the challenge, I therefore asked for a Bulk Tag function (which is just like bulk enable function) on Webkul, just so that we can do the bulk tags ourselves after we have done it on Shopify. To my surprise, Webkul's response is that I will have to pay 450USD for this function. Clearly, this is already inconvenient for us. Imagine running a marketplace, your product tags changes done on Shopify when you can bulk tag, and it can't be synced over to Webkul, and when a vendor overrides a change on Webkul themselves, it will override my product tag changes. How "kul" is that? If users have to pay for every improvement to be made, I can't see why do we engage as loyal users.

March 9, 2018

Nikita was good in explaining things in detail. Appreciate it.