All reviews

Rating Breakdown

  • 5
    80% (675 ratings)
  • 4
    5% (42 ratings)
  • 3
    2% (18 ratings)
  • 2
    2% (17 ratings)
  • 1
    11% (90 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 17, 2022

This app is amazing and the support is even better! Their real-time chat option is incredibly helpful especially when you need to make changes to your website quickly. They are definitely there to help you!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank You so much for the amazing feedback..!! This means alot. Please feel free to connect in case of any further queries. We would love to assist you :) - Team Webkul

5 / 5 Share

June 15, 2022

The 5 stars are for the customer service. I like the app a lot but as a complete beginner I soon got lost and made mistakes. After a frustrating week trying and failing I contacted the team via the chat function. A very patient person helped me fix my mistakes and guided me through setting up the stripe connection from both shop side and seller side. I'm looking forward to on-boarding other sellers now. Thank you!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank You so much for the amazing feedback..!! This means alot. Please feel free to connect in case of any further queries. We would love to assist you :) - Team Webkul

5 / 5 Share

June 14, 2022

We have connected the app to enable us run a multivendor store.Its a great app with lots of features to enable the admin and sellers have multiple useful functionalities.Support is great and I had a call with Faisal who has clarified fully all the issues I had.I would highly recommend the app.Great job guys.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank You so much for the amazing feedback..!! This means alot. Please feel free to connect in case of any further queries. We would love to assist you :) - Team Webkul

5 / 5 Share

June 13, 2022

USAGE DETAILS - what are these and how are they calculated i cannot find any information? You’ll be charged based on how you use this app (to a maximum of $1,000.00 USD per 30 days).

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hey !! Please be informed that: You will be charged only for your subscribed plan like: Let suppose if you have subscribed for 45$/month plan then you will be charged only 45$/Month. Here let me explain you the concept of usage charges: The app provides 10000 emails free per month(Which send to the customers& sellers from Multivendor app end) after that $1/1000 mails charged as usage charges. Here we are talking about the following mails: https://prnt.sc/ze4CLmDUhatH i.e if the mail counts goes over then 10,000 emails in any Month then you will be charged 46$ for that respective month. Furthermore, As there are many feature apps in the multivendor app, so the charges are just for you to understand that there can be usage charges as per the usage of the multivendor app. We have just kept the usage charges to 1000 USD because we provide the yearly plan on multivendor too + In case of digital storage too, sometimes merchant need to buy additional storage at additional pricing so such costing will be included under the usage charges. Feel free to connect at [email protected] in case of any further queries:) - Team Webkul

5 / 5 Share

June 7, 2022

I have been setting up this app and using it for about two months. Shipping was hard to figure out but the support was very helpful and clearly was trying to help me figure it out. I have so much to learn.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank You for this great feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul

5 / 5 Share

June 3, 2022

I have just added this app. So far so good. The online support is fast replying and really helpful..

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear your amazing experience. Much appreciated :). Feel free to reach out to our support team in case of any queries - Team Webkul

5 / 5 Share

June 2, 2022

J'utilise cette application pour mon site, qui est une place de marché pour la location de matériel de puériculture. Le prix défie toute concurrence (de très loin!!) et les nombreux outils permettent de faire presque tout ce que l'on veut. Le support client est toujours réactif, amical; je les contacte très régulièrement et je n'ai jamais eu de problèmes. Par contre la maîtrise de l'anglais est obligatoire et il faut un peu de temps pour bien maîtriser l'application.

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank You for your super amazing words...!! Happy Selling :) - Team Webkul

5 / 5 Share

May 26, 2022

I am just getting started in configuring this app and their support is very responsive and helpful in answering my questions and providing resources!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank You for this great feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul

1 / 5 Share

May 24, 2022

We've tried out this app and soon found it can't satisfy our requirements. So we quit the usage, this was last year (2021). We found invoices for April and May in 2022 simply out of blue. Or course, annoying and frustrating experinecs. Hope they will settle down this quickly.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Hey, Please excuse us for the less satisfied experience regarding billing of the app. However, We would like to inform you that, We don't manage the billing of the app on our end. The billing gets managed from the shopify end only. Furthermore, As we have checked, You have un-installed the app on the same day you posted this review so the charges seems to be correct. Request you to please reply on the support ticket so that we can sort out the things for you..!!- Team Webkul

5 / 5 Share

May 24, 2022

I am using this app for building a marketplace on shopify. This apps covers everything to build a successful marketplace. There support is also excellent

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank You for this great feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul

5 / 5 Share

May 11, 2022

Great interface that allows a large scale of integrations! Their team is very responsive and always happy to help. Highly recommend

Store

staiy.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank You for the amazing feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul

5 / 5 Share

May 9, 2022

The Webkul team is incredible, very responsive and helpful! I was worried when I ran into implementation issues and they got me set up right away, as well as assisted with customizations. Very happy with the service and support I have been receiving.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear your amazing experience. Much appreciated :). Feel free to reach out to our support team in case of any queries - Team Webkul

5 / 5 Share

May 4, 2022

Great support on technical issues, resolved quickly and easily. Well done! Hoping to launch our new marketplace soon!

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank You for your super amazing words...!! Happy Selling :) - Team Webkul

5 / 5 Share

May 4, 2022

This is a brilliant app with easy to manoeuvre heads for a non-tech person like me too. More than that, their customer support is out of this world. Can't praise them enough and can't recommend them enough.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank You for this great feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul

1 / 5 Share

April 30, 2022

DO NOT MAKE THE MISTAKE WE DID !! Wasted time, money, efforts and suffered continuous business loss because of their incompetence. What a massive failure Webkul team has been in making this plugin work for the customer, after months and months of calls and followups they still aren't able to solve the simple requirement of error-free bulk data upload, the most basic requirement of a MVM is effective metadata management for client-store, but they're just a bunch of ineffective people. The level of incompetence is so high that if i try to upload a file with just 500 products it will run for hours and eventually end up in error. 2-way sync is just a scam, the sync doesn't work at all, any data i update on this goddamn app, has no surety whether it will reflect in my shopify store or not. STRONGLY ADVISE AGAINST USING THIS APP

Using app

About 3 years

Total reviews

1

Average rating

1.0

Developer Reply

Hey !! Please excuse us for the less-satisfied experience with the app but please be informed that your complaints are getting taken care off. We're really keen to listen all the problems you're having so that we can assist you towards resolution. Let's schedule a one to one meeting & Let's clear all the confusions. Please keep an eye on your email for the meeting link which you'll receive in next few minutes from our support team! - Team Webkul.

5 / 5 Share

April 21, 2022

Customer support team is great, they reply ticket very fast and also willing to have customization task.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We are incredibly grateful that you took the time out to leave us this amazing feedback !! - Team Webkul

5 / 5 Share

April 20, 2022

Amazing features and great customer service. Always impressed by the prompt replies and helpful attitude.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're glad to know that you loved our product & service. Thank you so much for leaving this amazing feedback. Keep growing :)- Team Webkul

5 / 5 Share

April 19, 2022

Customer support was incredible. Took the time to work through my issue, and even found something that I didn't take the time to look at. Highly recommend!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank You for appreciating our team additional efforts. Our merchants are our first priority & We hope to continuing serving you the same in future!! Happy Selling:) - Team Webkul

5 / 5 Share

April 18, 2022

Tech support is very good - You can reach out to them and they answer quickly - Very practical for small business.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey ! Thank You for the amazing words. Our merchants are our first priority & We continue to work in a direction by which our merchants can be more benefitted. Happy Selling :)- Team Webkul

5 / 5 Share

April 12, 2022

excelente aplicacion la estoy usando y tienen muy bien servicio al cliente y te explican y ayudan con todo

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank You for the amazing feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul