All reviews

Rating Breakdown

  • 5
    89% (601 ratings)
  • 4
    5% (35 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (25 ratings)

Reviews with Text

  • 99% (671)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 23, 2022

Support is very kind and helpful. We get a big help from Ella, thank you. The app is working properly.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

Perfect app. Translates all of your web-site in seconds. We had incompatibility issues with a filter app which were professionally addressed by their support team and their Arshak developer.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 26, 2021

Apart from a recurring issue whenever we upgrade our theme, which require Gtranslate technical support to fix it, and makes the process not as smooth as it should be, the app works fine and customer service is excellent. Special thanks to Ella and Tigran for their efficient support.

Using app

Almost 2 years

Total reviews

8

Average rating

4.4

5 / 5 Share

Oct. 26, 2021

wow what a great bit of customer service Elen was just fantastic and really helped me with the setup - without her i would of given up ages ago!!! The app is looking like it will work really well so very excited for this, just happy i had the support as i wouldn't of been using it right now otherwise. !!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 24, 2021

The translations quality is fantastic and the work on manual corrections is easy to handle! Finally the support of my contact Arshak was the perfect help to finish my work on the site. Absolutely recommendable and well deserved five stars !!!

Store

HATCH

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

I spent the morning talking to Susanna who helped me with every problem, every whim. Thank you, thank you, thank you! My website is finally translated into 3 languages. After testing several applications, I highly recommend !

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

Ella helped me out in solving our translating problem . very good and fast customer service. cheeeeers

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2022

Susanna's service is great, although this plugin may affect my internet speed, I still choose him. very prompt service

Using app

10 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Oct. 8, 2021

App davvero eccezionale, funziona benissimo, per adesso soddisfacente. Proviamo la versione free poi vedremo altre opzioni.

Using app

16 minutes

Total reviews

5

Average rating

4.2

4 / 5 Share

Oct. 8, 2021

Installato la versione a pagamanento che permette la traduzione del Checkout, fa bene il suo dovere di traduzione. Ho avuto difficoltà nella confgurazione e "ELEN" del supporto Gtranslate mi ha configurato il tutto da remoto!

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 6, 2021

Very interesting app with a nice widget for translate your ecommerce and a great support with Arshak. Recommended.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

Firstly, the app translates pretty accurate. Setup process is pretty straight forward. You also may rely on support if you need help to integrate the language switcher into your site in a specific place. Ella from support helped us with that 100%, quickly and professionally. What a legend.

Using app

7 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

Im very impressed with their customer support specially #Ella for resolving store issue in a couple of minutes.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

Great App, Great Support from Ella and the whole staff. If the app cant do something out of the box, the support will help you out.

Using app

22 days

Total reviews

11

Average rating

4.9

5 / 5 Share

Sept. 30, 2021

Great app and fantastic customer service. They resolved a lot of our problems really fast. We are really happy!!!

Using app

Over 1 year

Total reviews

8

Average rating

4.0

5 / 5 Share

Sept. 29, 2021

Great app with great customer service!. thanks to suzan just solve my query in few mins much appreciated!!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

Ellen was very helpful and fast. In minutes my website was translated to French. She did it all. So far so good

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 25, 2021

Amazing app and amazing customer service I'm amazed by the efforts of Ripa, She is the best, continuously stick with me until i get the solution I really appreciate her efforts. every organization should have the customer service Rep. like Ripa.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

Great app! Incredible how good the translation is and how quick it is to set up. The support is even better; Arshak helpt us through some issues we had translating certain apps on our subdomains and he made sure everything is working. Would recommend this app for translation! Also works with Shogun which is great :)

Using app

13 days

Total reviews

23

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

The app is great! Also the support team! Ripa was the person who brought me support for the integration application and was very patient and kind all the time.

Using app

9 months

Total reviews

1

Average rating

5.0