All reviews

Rating Breakdown

  • 5
    89% (597 ratings)
  • 4
    5% (34 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (7 ratings)
  • 1
    4% (26 ratings)

Reviews with Text

  • 99% (666)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 11, 2022

This is a very useful app. When I had some difficulties in setting up the app, ELEN helped me to solve a lot of problems. Thank you so much ELEN!

Store

GUNAI

Using app

About 2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 7, 2022

best service and best client assistance. This is one good solution for your translation on your website

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 3, 2022

Customer service amazing before buying the app. Later when we changed the theme and need them the most to have a perfect website launch, we are waiting 6 days (and counting...) without a solution for our website. Simple task to transfer the customization from the old theme to the new one. Unbelievable.

Store

GoldFi

Using app

About 1 month

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 3, 2022

ASHKHEN best support in setting all up !!! thx. Integration went very well so also for the price it is an usefull toll

Store

iRepell

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

Very nice and efficient support service. I manage to get answers fast and was happily surprised by the communication. Thanks to Borya for the help on implementation!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

This app helped us tremendously improve our site health! And Borya helped so much with our service requests!

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

May 11, 2022

Arshak did a great job to modify the language switcher according to our needs. Ellen has been really helpful with installing the app according to our needs and providing additional information for the setup. Thank you for that! Translations are site wide including 3rd party apps and translations are generally good but need some modifications, which was to be expected. One drawback we do see is that when switching a multilingual website to shopify with gtranslate, you are only able to modify the translated languages after transferring the final domain. Meaning that you can only start modifying translations when the domain has already been switched.

Using app

4 months

Total reviews

8

Average rating

5.0

1 / 5 Share

Dec. 7, 2023

Gtranslate are really not honnest and not skilled people. The app brought so many errors on my website, and they never helped with it, they ended up just blocking my account after maybe 3 years because I was insisting too much that they solve the issue. This is one of the worst support you can find, and the worst technology. Most reviews here are fake because they insist a lot for you to give a review when they do a small adjustment.

Using app

About 2 years

Total reviews

8

Average rating

2.5

5 / 5 Share

Jan. 18, 2022

Great app, very simple to use, even I can manage the settings myself. When I have questions, the support staff is always there and very helpful, like Arshak for example.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2022

Super Easy & Amazing FREE Service for 100+ languages , hopefully if it goes well and in few days , I may choose the next paid level to appreciate the developer and also to get more benefits. Very Impressive & professional design. Keep it up and I am sure you will be the number 1 translation app

Using app

33 minutes

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

Really appreciate the help of Elen. We contact customer service to change the location of the Language Selector for our website. They respond very quickly and help to change the location several times to fulfill our request. Now we are very satisfied with the adjustment. Because the Language Selector is more convenient to use and easy to find by our customers.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

The app was very easy to install. The location of the Language selector was a little tricky so we contacted Borya via Chat on the G-translate site and he was very helpful in getting it located in the area we wanted it on our website. So far so good. We feel the cost of the app will be more than off-set by the increase in sales.

Using app

6 days

Total reviews

15

Average rating

5.0

5 / 5 Share

May 5, 2023

Very good translation app for shopify. Excellent customer support from Suzan that will reply and fix any problem in no time! Thank you!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 20, 2021

After some trouble getting all up and running go amazing fast support from Ashxen and Arshak. Now all is working like a charm, I am very happy and I have an international shop now!!!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2021

Best App for Language translatations! Great Customer Service received by Elen & Susanna, who helped me solve some domain-related issues.

Using app

About 1 year

Total reviews

7

Average rating

4.4

5 / 5 Share

Dec. 6, 2021

This app helps us solve the problem of website translation, and it can also allow Google to include multiple languages.ELEN is great. she helped me solve all the problems I encounter. I really appreciate their work!

Using app

44 minutes

Total reviews

2

Average rating

5.0

3 / 5 Share

July 30, 2024

The apps works, but not on all fronts. It doesn't (automatically) translate reviews from the Yotpo app (like with the rest of the site) via the ''Auto switch to browser language'' function. Only when you refresh the page or reselect the country flag. Also this Yotpo app review text is not a fixed content (section) of the website itself - it is not visible when editing the site from the frontside (creating extra subdomains will not work in our opinion), so we had the feeling the text 'initially' stays locked when someone is visiting the page for first time. We have asked the Support team of G-translate to get this fixed/unclocked. We asked for help, and been told if we upgraded our subscription plan to paid (again) we would get the help. But once we have done that, it turned out (almost directly) it could not be solved. It makes it a bit sad because we already made it clear from the beginning we already have subdomains via Translate & Adapt and showed screenshots of it as well. So they could have known and advised us earlier instead of advising to get paid plan first. Therefore it makes it a bit less experience. If it can be looked at and fixed properly then we would be grateful

Store

Kadoing

Using app

Over 2 years

Total reviews

5

Average rating

4.4

5 / 5 Share

Nov. 29, 2021

Good support and services, you can be sure to get a fast answer if you have a question about the app !

Using app

7 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

Great app and great support. Ella replies within hours and is always very helpful. Definitely worth it.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2022

Very good and helpful support, some app features have to be advanced, e.g. manual translations. We had some problems with translating the original shopify buttons, but it seems to work now :-) Thanks Arshak and Tigran for your help!

Using app

5 months

Total reviews

9

Average rating

5.0