All reviews

Rating Breakdown

  • 5
    88% (1,724 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
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5 / 5 Share

Aug. 25, 2022

Sehr nette Mitarbeiterin namens susanna, welche mir sehr nett ausgeholfen hat und DNS für mich eingerichtet hat. Super freundlich, sehr gerne wieder :)

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

Thanks to Arshak and Susanna! They responded quickly to our issues with the app. We are very satisfied with the service we received!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

Suzanne was great and helped me out. That problem has been bothering me for a long time, and the plugin is also very easy to use.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2022

Thanks for Elen for her very professional support.. She has helped in putting the G translate code in perfect location at my shopify website.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

I just downloaded and already lovee it! Setttings are very easy to set up, looks good on the store!.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

Shortly after installing the app I reach out to support. Was helped by Suzan who provided a fast and efficient solution. Great support and great app. Can highly recommend.

Store

TOYBOX

Using app

7 days

Total reviews

26

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

Really good app, the translation tool is very accurate. Plus the customer support is really helpful, they easily do any adjustments needed or fix any issues. Ashkhen, Elen was really quick to solve my issue.

Using app

11 months

Total reviews

12

Average rating

4.9

5 / 5 Share

Aug. 7, 2022

App is amazing, team is always ready to help you. A team member “Elen” who helped me in solving two issues is very professional, talented and capable to find solution of problem within a minute. It was a great experience. I appreciate

Using app

7 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Aug. 4, 2022

I don't know why it can't be used in my mobile website.I need your help.Please contact to me,thank you!

Using app

5 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 8, 2022

Update on 8.9.2022 I had another great service from customer support. This time from SUSANNA . I contacted GTranslate support through chat, because I wanted to know how to have a fixed language selector in my shop's header instead of the floating selector. Susanna answered back within a couple of minutes, offering to perform that change for me. She did it perfectly. This was great service and super fast. Thank you! --------- I am still trying out the app (that's why it is still too early to give it 5 stars, as I need more time to try it out). However, the Live Chat support is already 5 stars for me. I came across some initial challenges and one in particular took some time to figure out. ELEN from Support was amazing, she never gave up finding the solution until she found it!! Super work from her and super support from G Translate!

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 30, 2022

Im facing language code with flag isuue Best Support Person Susanna instanty resolved my issue thank you

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2023

Helped us to translate our store to Spanish - good support. Nothing bad to say about this addon - it works as intended. Thanks, Elen and Arshak!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

Very Perfect Translate App! When I need something help! They can easily to handle me any Problem! Thank you Ella!❤️

Using app

8 months

Total reviews

6

Average rating

4.3

5 / 5 Share

July 18, 2022

J'utilise cette application depuis 2 ans. À quelques reprises j'ai eu des difficultés lors des updates de mon theme et fait bogey à plusieurs reprise l'aplication G-translate. L'équipe de G-translate sont toujours là pour modifier et ajuster mon theme de traduction anglais. Si vous chercher une application de traduction avec une équipe d'aide et de soutien technique, je vous conseille fortement G-translate sans hesistation. Encore merci à Suzan and Arshak =)

Using app

Almost 3 years

Total reviews

14

Average rating

5.0

5 / 5 Share

July 14, 2022

Great app, easy and fast translating content, you can improve sales by localizating languages. Susanna did fantastic job, she set up 61 subdomains!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2022

Thank you very much for the convenience this application brings to my website. It would be perfect if I could customize the position of the icon. At the same time, I would like to thank ELLA, she helped me quickly solve my difficulties. Susanna was also very patient and helped me with my own misoperation of the checker. Thank you very much, and their live chat communication was very convenient to solve the difficulties

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 5, 2022

Great APP so far, ELLA at the support team was amazing, we asked to change the location of the widget and in less than a couple of hours, everything was taken care of with ease.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2022

We just installed the app and so far we are very happy with it. Great fast customer service! Thank you :)

Using app

4 days

Total reviews

6

Average rating

5.0

2 / 5 Share

June 25, 2022

app performance decent, but like every other app you might have to work on improving some translations but if you need help with that good look finding a rep that is actually willing to help you and not just send you articles, not even mentioning that they take longer to answer than any other app i have worked with

Using app

13 days

Total reviews

2

Average rating

1.5

1 / 5 Share

June 25, 2022

DO NOT INSTALL THIS APP.... It screw up my whole store!! I try to figure out what is wrong since then! NO HELP WHAT SO EVER from the service!

Using app

About 22 hours

Total reviews

3

Average rating

3.7