All reviews

Rating Breakdown

  • 5
    88% (607 ratings)
  • 4
    5% (35 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (8 ratings)
  • 1
    4% (25 ratings)

Reviews with Text

  • 99% (680)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 29, 2022

Ashken was really helpful! Her customer service is amazing, she is very patient and helped me with all my concerns swiftly. Thank you again, Ashken!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2022

A very reasonably priced app for translations. The automated translations are not always perfect but you can edit them if needed. It has saved me a lot of work and I received good support from Tigran when I asked to fix some missing translations.

Using app

Over 1 year

Total reviews

10

Average rating

5.0

4 / 5 Share

March 25, 2022

We have had some issues getting the translations visible but Elen and her colleagues from the support have been great and I think most issues are solved now.

Using app

About 2 months

Total reviews

5

Average rating

3.8

5 / 5 Share

March 22, 2022

I´m really pleased with their service as they helped me get the language signs to the right place. Really great help.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2022

We've been using gtranslate since 2 months. Great application , great team for client service like Ella and Sergey

Store

Zevessa

Using app

2 months

Total reviews

11

Average rating

4.6

1 / 5 Share

March 13, 2022

Been using the app for a few months, there's a lot of bugs in this program, all the number in my site will turn into XNUMX , I've contacted the CS a few times , and sadly this problem cannot be fixed. The cs also mentioned that "We know about this issue and it's in our roadmap to change the translation logic, however due to it being a fundamental part of the current translation and text parsing algorithm, we can't give a time estimate as to when this change will take place." if your website original language is in Chinese, this bug will appear on every single page of your site and they won't be able to fix it , so avoid using this app if your site language is in Chinese.

Using app

About 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

March 9, 2022

I installed the free version, unfortunately it did not work. Tested it in 3 browsers. Uninstalled the app again. Too bad.

Using app

11 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

March 7, 2022

The app works very well and the support team is awesome. Ella was the one who helped us with some issues and she was super kind and proactive to solving problems we didn't know we had

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

Perfecta para mis necesidades, tras probar la versión gratuita contacté con el servicio técnico para cambiar dns etc y me guiaron, atención de 10, excelente, muchas muchas gracias "Borya"

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

For me (German) the best app i have used on my website. I have many apps tested and they are working not well. Of course sometimes is the translation strange but that is normal. But never have to be code translated which i had in other apps. Also, with Gtranslate it was very easy to set up at the beginning. If you would like to have some adjustments or something works not well they are always helping you very quickly. From my side many thanks to Ella and Sergey. Now i am really happy. Norbert

Using app

3 days

Total reviews

16

Average rating

4.8

5 / 5 Share

Feb. 15, 2022

thanks to ELEN, SUSANNA, and ARSHAK for always helping me. Their support is always immediate and they always solve the problem.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

Probably the best app we have been using on our website. Very easy to set up. You will have many international customers. www.ahcc.shop

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

This is a very useful app. When I had some difficulties in setting up the app, ELEN helped me to solve a lot of problems. Thank you so much ELEN!

Store

GUNAI

Using app

About 2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 7, 2022

best service and best client assistance. This is one good solution for your translation on your website

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 3, 2022

Customer service amazing before buying the app. Later when we changed the theme and need them the most to have a perfect website launch, we are waiting 6 days (and counting...) without a solution for our website. Simple task to transfer the customization from the old theme to the new one. Unbelievable.

Store

GoldFi

Using app

About 1 month

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 3, 2022

ASHKHEN best support in setting all up !!! thx. Integration went very well so also for the price it is an usefull toll

Store

iRepell

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

Very nice and efficient support service. I manage to get answers fast and was happily surprised by the communication. Thanks to Borya for the help on implementation!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

This app helped us tremendously improve our site health! And Borya helped so much with our service requests!

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

May 11, 2022

Arshak did a great job to modify the language switcher according to our needs. Ellen has been really helpful with installing the app according to our needs and providing additional information for the setup. Thank you for that! Translations are site wide including 3rd party apps and translations are generally good but need some modifications, which was to be expected. One drawback we do see is that when switching a multilingual website to shopify with gtranslate, you are only able to modify the translated languages after transferring the final domain. Meaning that you can only start modifying translations when the domain has already been switched.

Using app

4 months

Total reviews

8

Average rating

5.0

1 / 5 Share

Dec. 7, 2023

Gtranslate are really not honnest and not skilled people. The app brought so many errors on my website, and they never helped with it, they ended up just blocking my account after maybe 3 years because I was insisting too much that they solve the issue. This is one of the worst support you can find, and the worst technology. Most reviews here are fake because they insist a lot for you to give a review when they do a small adjustment.

Using app

About 2 years

Total reviews

8

Average rating

2.5