All reviews

Rating Breakdown

  • 5
    88% (1,724 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
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5 / 5 Share

Oct. 8, 2022

Thank you very much Susanna, the support is timely, the service is great, and the machine translation plugin is free.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2022

The CS Support is nice and helpful and solving the issue in time manner. Happy to use this translation APP.

Store

LEXY ®

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 2, 2022

I am very statisfied with the app which is using google translation AI. And also very statsfied with the support. Especially from Susanne! She understand that when she is not able to help, she has to direct the issue to the dev. team. Also the team gives real time support without having to wait to long. Just Amazing. Thank you so much Susanne!

Using app

Over 1 year

Total reviews

7

Average rating

4.4

5 / 5 Share

Oct. 1, 2022

I used this app to translate pages. I wanted to move the dropdown to the extreme right. And your support person Susanna helped me a lot. She just resolved my problem within minutes. So happy with your app and support staff.

Using app

6 months

Total reviews

13

Average rating

5.0

4 / 5 Share

Sept. 30, 2022

très chouette appli mais quand on choisis seulement les drapeaux on ne peux pas les mettre en haut à droite de la page ça bug et reste au milieu de la page dommage car c 'est ce qui va le mieux suivant le support

Using app

12 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 30, 2022

GReat support, they solved in 1 minute my issues TOP! i love Susan and Elen job, she is very professional dev.

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

trato perfecto,profesionales 100%, recomiendo esta aplicacion y el gran equipo que trabaja mucho para satisfacer a los clientes,muchas gracias

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2022

gTranslate meets our needs to translate our website quickly and quite accurately. The translation edit tool is another useful feature for us to adjust some technical terms. Thanks to Elen and Arshak for the technical support to translate all sections of our Shopify website, including the 3rd party apps.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 26, 2022

Great support from Ella to activate a full responsive translation for my website thanks and it's highly recommended

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

great Support. Helped me with with everything . Great thanks to Ella :) She helped us with everthing and the response was very fast.

Using app

3 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

The replies from customer service were very prompt, and Susanna helped me with the typography, and I am very grateful to her. The pages are also compatible and overall I am satisfied.

Store

artyaya

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

I would like to thanks the support team; Ella, Arshak and Elen. translating external apps is not always easy, the support provided all I needed to do so. The app is easy to use, and provide manual translation improvement as well as automatic translation. Custom domain is also appreciated. Thank you

Using app

10 months

Total reviews

24

Average rating

4.8

5 / 5 Share

Sept. 16, 2022

I used this app to help me running my business faster in different countries...Looks like we are going well. Thank you G team

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

Very good customer service, I had a question an in a matter of minutes Jei solved my problem, thank you so much!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2022

Sehr hilfsberreit und nett klar deutlich alles behoben und fertig gestellt sehr sehr nett immer wieder gern

Using app

About 2 months

Total reviews

1

Average rating

5.0

2 / 5 Share

June 1, 2023

Manual customization removed, the whole code is now messed up, therefore the upper part of our website, and now we need to to contact support do to any change... that what we were able to do ourselves a couple of months ago.

Using app

10 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Sept. 2, 2022

I want to write this review because the team has helped me a lot with unforeseen difficulties when I was translating my website. Especially Susanna, has helped me a lot and I'm impressed by her work! No matter how big of a challenge came up, Susanna came to the rescue. Thank you Susanna and thank you to the rest of the gtranslate team for helping me!!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

Used just a half of all possibilities and already satisfied. Customer service is outstanding. Special thanks to Elen and Ashkhen

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

I used this application, it is extremely useful. Service is amazing Susanna did a great job in accommodating all my requests! it helped transition across markets

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2022

I had some problems with the indexing of my translated pages in my subdomains. Elen and Arshak helped me with the indexing of my pages. I just have to wait untill Google starts to index my pages.

Using app

9 months

Total reviews

3

Average rating

5.0