All reviews

Rating Breakdown

  • 5
    88% (607 ratings)
  • 4
    5% (35 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (8 ratings)
  • 1
    4% (25 ratings)

Reviews with Text

  • 99% (680)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 2, 2022

I am very statisfied with the app which is using google translation AI. And also very statsfied with the support. Especially from Susanne! She understand that when she is not able to help, she has to direct the issue to the dev. team. Also the team gives real time support without having to wait to long. Just Amazing. Thank you so much Susanne!

Using app

Over 1 year

Total reviews

8

Average rating

4.0

5 / 5 Share

Oct. 1, 2022

I used this app to translate pages. I wanted to move the dropdown to the extreme right. And your support person Susanna helped me a lot. She just resolved my problem within minutes. So happy with your app and support staff.

Using app

About 1 month

Total reviews

16

Average rating

5.0

5 / 5 Share

Sept. 30, 2022

GReat support, they solved in 1 minute my issues TOP! i love Susan and Elen job, she is very professional dev.

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2022

gTranslate meets our needs to translate our website quickly and quite accurately. The translation edit tool is another useful feature for us to adjust some technical terms. Thanks to Elen and Arshak for the technical support to translate all sections of our Shopify website, including the 3rd party apps.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 26, 2022

Great support from Ella to activate a full responsive translation for my website thanks and it's highly recommended

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

great Support. Helped me with with everything . Great thanks to Ella :) She helped us with everthing and the response was very fast.

Using app

3 days

Total reviews

15

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

Very good customer service, I had a question an in a matter of minutes Jei solved my problem, thank you so much!

Using app

1 day

Total reviews

2

Average rating

5.0

2 / 5 Share

June 1, 2023

Manual customization removed, the whole code is now messed up, therefore the upper part of our website, and now we need to to contact support do to any change... that what we were able to do ourselves a couple of months ago.

Using app

10 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Aug. 22, 2022

Thanks to Arshak and Susanna! They responded quickly to our issues with the app. We are very satisfied with the service we received!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

Suzanne was great and helped me out. That problem has been bothering me for a long time, and the plugin is also very easy to use.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2022

Thanks for Elen for her very professional support.. She has helped in putting the G translate code in perfect location at my shopify website.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

Shortly after installing the app I reach out to support. Was helped by Suzan who provided a fast and efficient solution. Great support and great app. Can highly recommend.

Store

TOYBOX

Using app

3 days

Total reviews

30

Average rating

5.0

5 / 5 Share

June 6, 2023

Helped us to translate our store to Spanish - good support. Nothing bad to say about this addon - it works as intended. Thanks, Elen and Arshak!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

July 5, 2022

Great APP so far, ELLA at the support team was amazing, we asked to change the location of the widget and in less than a couple of hours, everything was taken care of with ease.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2022

We just installed the app and so far we are very happy with it. Great fast customer service! Thank you :)

Using app

4 days

Total reviews

6

Average rating

5.0

2 / 5 Share

June 25, 2022

app performance decent, but like every other app you might have to work on improving some translations but if you need help with that good look finding a rep that is actually willing to help you and not just send you articles, not even mentioning that they take longer to answer than any other app i have worked with

Using app

13 days

Total reviews

2

Average rating

1.5

5 / 5 Share

June 13, 2022

Thanks Arshak and all the team from GTranslate for great support and take the time for problems solving.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2022

The setup of the app is simple and easy to understand, their support is great, especially Ella, who helped a lot! recommend this translator.

Store

AICOOK

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2022

Very good customer service and support with some no charge coding fixes to make the app work with my theme. ELLA is the best!

Using app

18 days

Total reviews

27

Average rating

4.3

5 / 5 Share

June 1, 2022

Quick and helpful reply. Received a follow up with more instructions on how to fix the issue and everything went smoothly.

Using app

About 23 hours

Total reviews

1

Average rating

5.0