All reviews

Rating Breakdown

  • 5
    88% (1,733 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (16 ratings)
  • 1
    4% (70 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 5, 2023

Muy útil si vendes internacionalmente! Tienen un soporte estupendo y contestan muy rápido. La ayuda de Susanna ha sido maravillosa.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2023

ELLA help me to place language convertor on my shop header menu. Great customers service. I'm very happy :)

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2023

Ottima app per tradurre il sito in diverse lingue, traduzione fatta bene, semplice da usare e ottima per la SEO. Supporto tecnico di alto livello...fantastica Milena!

Store

mowch

Using app

4 months

Total reviews

2

Average rating

5.0

4 / 5 Share

March 27, 2023

The support technicality is great and good with their knowledge, of how to fix and meet solutions to the problems. Great help with Susanna and Arshak, I believe the manpower and amount of support are greatly needed to increase for more people to work, as I can see support hours are limited, and replies take some time, making progress and updates unavailable on some problems. Overall it is a good app and good support, small things can be improved.

Using app

13 days

Total reviews

3

Average rating

4.0

5 / 5 Share

March 17, 2023

I wanted something specific with the location of the widget. I couldn't do this myself and I contacted them via chat. I spoke to Jei and she really helped me a lot! She did exactly what I asked and the service was perfect. Very happy with this app and customer service.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2023

Perfect great communication, solved the problem quickly and easily really excellent Service use highly recommended

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2023

I am really satisfied with this app and the service it provides. Suzan was a great help in addressing my specific requirements and she was very patient throughout the process. Quick responses, excellent service, and high quality. Thank you G | translate, and a special thanks to Suzan!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2023

Super service. My problem was solved quickly and everything works fine again. I was very happy. Thank you

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2023

Super service, great tools and easy dashbord. Thank you Susanna, Milena & Jei for helping me customizing my dropdown menu!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2023

The customer service is very good. They have always replied to us immediately and have been very helpful.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

I am loving this app! I tried various apps to translate my store but had different problems with each app. GTranslate is the best, it is so easy to set up the switcher, it meets all my needs and editing the translations is so easy. I use GemPage to edit the pages of my website and with other apps I had problems translating the pages, but with GTranslate it is so easy. When I needed support Milena was quick and efficient in solving the problem. Super recommended!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2023

very good support of elena, kind and higly knowled person. helped me with everything and very fast and good service

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

Thanks to Elen who solved our problem very quickly! We couldn't configure the application, she fixed it in a few minutes! :)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2023

Great! Responses were quick and the issues resolved efficiently. Thanks Dmitry, Jei and Arshak! 5-STAR

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2023

The best app on Shopify! My clients love it. Ease of installation and configuration. Excellent customer service. Highly recommend!

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

I must have been a pain in the neck for Suzan and Arshak, who are supporting me, since I am able to sniff out all small issues and I have no patience. For sure they have much more then me! Why we moved to G-Translate? URL translation is the main answer. But also: no additional charges for how many languages nor for using the Professional translating engines and not for the amount of words or characters translated. All included in the package. Before we had the site translated in 5 languages using country specific domains but we were not impressed with the google ranking outside Sweden. We got English in the google rich text search results in Sweden on our Swedish domain for example so how is this possible! But URL translation comes with it's own specific difficulties which can result in broken links (which can be fixed) All in all, we have used a few translation apps and they all come with their own quicks, difficulties and problems. I guess this is an utterly complicated thing to do. But after a lot of work, double testing all domains we are slowly (after 1 month) getting there. Search results are already getting better than before. Like I said: I must have been a pain in the neck for support, but they still try to do their very best and indeed I got now 30 European languages on my store and the work seems to have been worth it. Last thing I would like to point out: I really love how you can edit language translations on the front side of the website. With the other apps I tried, I spend so much time finding what needed to be corrected. Here you see and edit. I did read some complains about this feature, but I do not share this critisism at all. I think that is a very clever way if doing it. So yes, I am giving a 5 start review and thanks to Suzan and Arshak who are able to cope with customers like me!

Using app

About 1 month

Total reviews

36

Average rating

4.4

2 / 5 Share

Jan. 12, 2023

App doesn't work properly. Theme is bugging after changing languages. They try to fix it for 2 weeks and said it works fine. Well it never worked for us. Customer service answering fast. App with potential but it's bugging and translations are not always right.

Using app

Over 1 year

Total reviews

4

Average rating

4.3

5 / 5 Share

Jan. 11, 2023

Ottima assistenza, sono riuscito a tradurre contenuti di un app esterna. Grazie mille a tutto lo staff in particolare a Suzan

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2023

very nice work they created my website for the two languages ​​​​that I want I really like it thanks Susanna

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

Great, and quick customer support. There has not been a single issue so far, that Jei, Elen, Susanna, Suzan, Arshak and the rest of team G translaet wasen't able to solve!

Using app

7 months

Total reviews

1

Average rating

5.0