All reviews

Rating Breakdown

  • 5
    88% (1,724 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
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5 / 5 Share

Feb. 20, 2023

very good support of elena, kind and higly knowled person. helped me with everything and very fast and good service

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

Thanks to Elen who solved our problem very quickly! We couldn't configure the application, she fixed it in a few minutes! :)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2023

Great! Responses were quick and the issues resolved efficiently. Thanks Dmitry, Jei and Arshak! 5-STAR

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2023

The best app on Shopify! My clients love it. Ease of installation and configuration. Excellent customer service. Highly recommend!

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

I must have been a pain in the neck for Suzan and Arshak, who are supporting me, since I am able to sniff out all small issues and I have no patience. For sure they have much more then me! Why we moved to G-Translate? URL translation is the main answer. But also: no additional charges for how many languages nor for using the Professional translating engines and not for the amount of words or characters translated. All included in the package. Before we had the site translated in 5 languages using country specific domains but we were not impressed with the google ranking outside Sweden. We got English in the google rich text search results in Sweden on our Swedish domain for example so how is this possible! But URL translation comes with it's own specific difficulties which can result in broken links (which can be fixed) All in all, we have used a few translation apps and they all come with their own quicks, difficulties and problems. I guess this is an utterly complicated thing to do. But after a lot of work, double testing all domains we are slowly (after 1 month) getting there. Search results are already getting better than before. Like I said: I must have been a pain in the neck for support, but they still try to do their very best and indeed I got now 30 European languages on my store and the work seems to have been worth it. Last thing I would like to point out: I really love how you can edit language translations on the front side of the website. With the other apps I tried, I spend so much time finding what needed to be corrected. Here you see and edit. I did read some complains about this feature, but I do not share this critisism at all. I think that is a very clever way if doing it. So yes, I am giving a 5 start review and thanks to Suzan and Arshak who are able to cope with customers like me!

Using app

About 1 month

Total reviews

32

Average rating

4.5

2 / 5 Share

Jan. 12, 2023

App doesn't work properly. Theme is bugging after changing languages. They try to fix it for 2 weeks and said it works fine. Well it never worked for us. Customer service answering fast. App with potential but it's bugging and translations are not always right.

Using app

Over 1 year

Total reviews

4

Average rating

4.3

5 / 5 Share

Jan. 11, 2023

Ottima assistenza, sono riuscito a tradurre contenuti di un app esterna. Grazie mille a tutto lo staff in particolare a Suzan

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2023

very nice work they created my website for the two languages ​​​​that I want I really like it thanks Susanna

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

Great, and quick customer support. There has not been a single issue so far, that Jei, Elen, Susanna, Suzan, Arshak and the rest of team G translaet wasen't able to solve!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

funciona bien, por ser gratis es muy buena. puedo recomendar ya que hay una gran variedad de idiomas del cual se puede traducir.

Using app

2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 1, 2023

Hello. I just downloaded the application. I can say successful. however; There are words that should not be translated. for example; I don't want the address to be translated, but it does. I recommend you fix this. Best regards

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 1, 2023

Hi Guys, the app has no comparative at all, stop looking around because this app it´s the only one that translate the pages and the contents. The only issue I have is when I select the position of the widget is about 5 cm from the top of the page, only the ¨nice drop down with flag¨stay at the top of the page, but I did not contacted the support yet because of the new year.

Store

VIPets

Using app

2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 29, 2022

We have been using G Translite for a few weeks now. First of all the support is amazing. The guys and girls from G Translate are very willing to help with solving everything. However for our shop I do not feel this is the best translation app as it is not that compatible with the default language and country settings of shopify itself (it uses another technique). In addition it does not work well with 3rd party apps (e.g. Easy Specification Charts). So in the end we get everything translated but it takes a lot of time and you need a lot of e-mails/chats with the support team to get things solves. Wherever the automatic translation works, the translations itself (from Dutch to English) are good.

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 21, 2022

Good app that does exactly what I need it to do. Support was friendly and helped me get it setup in the way I needed.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

Absolutely satisfied. 100% satisfied Allt the staff members were very kind and they did exactly what i wanted

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

helpful team , specially Ella she is very helpful and solved all the problem ......................................................

Using app

About 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 9, 2022

Bonjour, Prière de vérifier le drapeau de la France et merci pour le reste, c'est très pratique. Merci d'avance.

Using app

4 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 8, 2022

I have found this app to be excellent. We use a custom theme and I wasn't sure if it would work but it does and the paid version of the translations are even better too. The support I received has been excellent from Ella, Narek and Julieta with quick response times. Thank you.

Using app

12 months

Total reviews

4

Average rating

5.0

3 / 5 Share

Feb. 10, 2023

I really like the analytics that this program provides and how easy it is to install and remove the different languages.

Using app

About 2 months

Total reviews

4

Average rating

2.5

5 / 5 Share

Dec. 1, 2022

I really like this app, it allows you to use custom domains for Languages ( Eample: .de for german, .si for Slovenian, .it for italian). It Also work with 3rd parties apps like Zipify. The support was verry friendly and helpful. They did everything for me. They even set DNS values for me. Elen who was my contact was nice and friendly and basicly she put a lot effort to helping me and solved my problems. I would definetly use their services on all of my pages. Thanks for nice expirience.

Using app

20 days

Total reviews

1

Average rating

5.0