All reviews

Rating Breakdown

  • 5
    88% (1,724 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
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5 / 5 Share

April 30, 2023

I tested different apps. Finally, I found this app works best so far compared to others it creates user-friendly for a website. It is easily installed as well!

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

April 28, 2023

If you want your website to kill your SEO ranking, install this app. We hired developers and proved they are doing damage to the website's ranking and the support agents of the chat are very unprofessional, they don't understand what they are doing. there's no point talking with them. it's better to use another app to translate pages. we won't waste any time talking with people that don't understand what they are doing. they said exactly it's okay to have multiple h1 tags per page and it's no problem for SEO. there's nothing to talk about it after that. The customer agent Elen provided ridiculous information and we had to prove how she was wrong by paid developers. Then they stopped replying to the chat. It's better to avoid an app that damages your SEO ranking and ignores your conversation when they realize they were wrong. Most stores won't even notice this if they don't investigate with paid developers.

Using app

Over 2 years

Total reviews

10

Average rating

2.7

5 / 5 Share

April 28, 2023

This app really works very well! I have an old tamplate, so the app had to be installed entering the code of my site, which is really out of my technical skills. I contacted the technical support and Jei fixed it within 30 minutes. Thanks Jei!

Store

TONAMI

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2023

Gtranslate's service is very good, they can help me solve the problem at any time, Elen is very careful, gave me a lot of help, and helped me design the selector as I want, looking forward to the effect of SEO.

Store

Leap

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2023

"I used the basic version of the template and during the installation process, the translation bar kept moving along with the screen. I tried writing custom CSS to fix it, but after many attempts, I couldn't solve the problem, which became my headache when it came to website design. I turned to the technical support department and received help from Ella. She helped me achieve the perfect result I wanted on both desktop and mobile platforms. I am very grateful because otherwise, I wouldn't know who to turn to for help, but she quickly solved the problem for me. Thank you very much, Ella! Your technical support is amazing!"

Store

An0x1a

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

Amazing, very helpful and also very fast Milena and Jei helped me. Jei kindly helped to add several languages to my website/online store as I did not understand the process. Super responsive and very highly recommended, Many thanks

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2023

Very happy with the customer service and all the help to set up the translations correctly! Special thanks to Jei who is very efficient and reactive. I really appreciate her follow-up!

Using app

6 months

Total reviews

4

Average rating

5.0

1 / 5 Share

April 9, 2023

Terrible app. Terrible support. This app can't translate subfolders like /fr/ only sub-domains are allowed... Spend 2 days chatting with support to get this answer... Will use somthing else

Using app

1 day

Total reviews

9

Average rating

4.1

5 / 5 Share

April 6, 2023

So good! Thanks to JEI i can see all the lenguages i wanted on my website. Thank you for your support and fast service

Store

SEMELI

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2023

Muy útil si vendes internacionalmente! Tienen un soporte estupendo y contestan muy rápido. La ayuda de Susanna ha sido maravillosa.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2023

ELLA help me to place language convertor on my shop header menu. Great customers service. I'm very happy :)

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2023

Ottima app per tradurre il sito in diverse lingue, traduzione fatta bene, semplice da usare e ottima per la SEO. Supporto tecnico di alto livello...fantastica Milena!

Store

mowch

Using app

4 months

Total reviews

2

Average rating

5.0

4 / 5 Share

March 27, 2023

The support technicality is great and good with their knowledge, of how to fix and meet solutions to the problems. Great help with Susanna and Arshak, I believe the manpower and amount of support are greatly needed to increase for more people to work, as I can see support hours are limited, and replies take some time, making progress and updates unavailable on some problems. Overall it is a good app and good support, small things can be improved.

Using app

13 days

Total reviews

3

Average rating

4.0

5 / 5 Share

March 17, 2023

I wanted something specific with the location of the widget. I couldn't do this myself and I contacted them via chat. I spoke to Jei and she really helped me a lot! She did exactly what I asked and the service was perfect. Very happy with this app and customer service.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2023

Perfect great communication, solved the problem quickly and easily really excellent Service use highly recommended

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2023

I am really satisfied with this app and the service it provides. Suzan was a great help in addressing my specific requirements and she was very patient throughout the process. Quick responses, excellent service, and high quality. Thank you G | translate, and a special thanks to Suzan!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2023

Super service. My problem was solved quickly and everything works fine again. I was very happy. Thank you

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2023

Super service, great tools and easy dashbord. Thank you Susanna, Milena & Jei for helping me customizing my dropdown menu!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2023

The customer service is very good. They have always replied to us immediately and have been very helpful.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

I am loving this app! I tried various apps to translate my store but had different problems with each app. GTranslate is the best, it is so easy to set up the switcher, it meets all my needs and editing the translations is so easy. I use GemPage to edit the pages of my website and with other apps I had problems translating the pages, but with GTranslate it is so easy. When I needed support Milena was quick and efficient in solving the problem. Super recommended!

Using app

3 months

Total reviews

1

Average rating

5.0