All reviews

Rating Breakdown

  • 5
    88% (607 ratings)
  • 4
    5% (35 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (8 ratings)
  • 1
    4% (25 ratings)

Reviews with Text

  • 99% (680)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 4, 2024

The app is great, and it offers a good SEO setup. I had some issues, but the support team gave me the full support needed to solve the conflict issue.

Using app

Over 1 year

Total reviews

10

Average rating

4.3

5 / 5 Share

Dec. 15, 2023

Good app. Really appreciate the support I got from Dmitry, you made my day.

Using app

About 1 hour

Total reviews

7

Average rating

5.0

1 / 5 Share

Nov. 22, 2023

It literally ruined my entire code and showed: "translations missing" all over the website. It was hell. This during black friday. Their support team just asked me to uninstall the app, I told them it made things worse, that I reinstalled it to address this issue. But they ignored. Me. Stay away from this app.

Store

FaceLab

Using app

15 days

Total reviews

1

Average rating

1.0

5 / 5 Share

April 22, 2024

Anna é stata super efficiente e professionale nel risolvere il mio problema.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

Grikor provided a professional service to help me solve the problem. This app supporting is quick and best.

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 13, 2023

Thanks so much for the great 5-star support Milena when I was having some difficulty getting it working again after changing domain names! I like this app a lot (paid version). I wish the app had the option for sub-directory in shopify instead of just sub-domain, as the internal language options for shopify uses sub-directory and that can be tracked easier on some external apps (that's the only reason for 4 stars instead of 5!)

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 13, 2023

Great customer service - Suzan was super efficient and made the updates quickly! Great app for easy translation of your shopify site. Highly recommended.

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

Grikor provided excellent service and answered my (many) questions in a timely manner. He helped me to understand the pros and considerations for each level of service and to choose the one I felt was right for my business with confidence. He also provided helpful information and resources that armed me with the ability to successfully add the various subdomains to my DNS records myself. He even followed up with me, and confirmed success and provided an example subdomain of my website without me even asking for it. It was very welcome news, and I appreciate that he took the initiative to do that.

Using app

28 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 2, 2023

Great fast translations and easily select appropriate languages from a large list. Suzan was excellent in helping me format the dropdown selector so it showed up in the exact location I wanted in my header and footer!

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

Don't hesitate to install it. You have good helpers. My experience with Grikor helped me use the app well without knowing anything. Thank you

Using app

About 1 hour

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

Thank You So much Milena for Quick Help

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

They react very fast for helping out in setting up GTranslate and getting into the app. so far everything works. hope to have a continuing positive impression of the app.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2023

Susanna was a great help, I am very satisfied, she resolved my problem within minutes. Very satisfied. Thank you, Susanna.

Using app

2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 28, 2023

Horrible service from MILENA. The app doesnt allow us to translate slideshow and 1 hour of fighting she says we can do it ourself instead of helping like her other colleagues do normally. Such a pain to have to fight and loose so much time

Using app

About 3 years

Total reviews

4

Average rating

3.0

5 / 5 Share

Oct. 2, 2023

Great app and very helpful customer service any time we have any issues, highly recommend! Arshak especially was very helpful in solving our latest issue

Using app

3 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Translation is very well done and quick.The live chat support is great. Especially Susanna & Jei reply very fast and were able to help me perfectly!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2023

I greatly appreciate the support I got from Arshak. He approached my issue with so much professionality and was able to get the bug resolved for my sub domains. Many Thanks Arshak.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

SUZAN is great! Very helpful and understanding! Keep up the good work SUZAN! I like the app so far and will use other translations too! All because of SUZAN!

Store

Andelia

Using app

7 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 2, 2023

Amazing app, amazing support. Shout out to Dmitry Meri Jei and Grikor from support chat!

Store

Peintio

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 27, 2023

Arshak was quick and helped with guiding me to what i needed for the specific question, recommend this to anyone!

Using app

About 1 year

Total reviews

6

Average rating

5.0