All reviews

Rating Breakdown

  • 5
    89% (601 ratings)
  • 4
    5% (35 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (25 ratings)

Reviews with Text

  • 99% (671)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 20, 2024

Excellent customer service - MILENA was extremely fast and completed the modifications quickly! Excellent app for easy translation of your Shopify site. Highly recommended.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

Great Support, MILENA was very helpful and very fast to solve our issue

Store

CUT

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

Easy to use and boosts conversions

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

The support team is very helpful. Susanna & Milena helped me resolve my problems in a professional manner.

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

Great app! Set up was easy. I had some isues and contacted support and got Dimitri! He was so patient and knowledgeable and walked me through what I needed to do! Thanks Dimitri!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Wir haben die App schon eine längere Zeit und sind sehr zufrieden. Preis-Leistung ist unschlagbar. Der Kundensupport ist sehr fix und hat alle meine Wünsche geduldig umgesetzt. Vielen Dank Milena!

Using app

Over 2 years

Total reviews

22

Average rating

4.1

5 / 5 Share

Jan. 25, 2024

The app is really good and the service is very good and fast, there was a guy Dmitry who helped me a lot, he was attentive and very professional.

Store

veedok

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

The app is great, and it offers a good SEO setup. I had some issues, but the support team gave me the full support needed to solve the conflict issue.

Using app

Over 1 year

Total reviews

10

Average rating

4.3

5 / 5 Share

Dec. 15, 2023

Good app. Really appreciate the support I got from Dmitry, you made my day.

Using app

About 1 hour

Total reviews

7

Average rating

5.0

1 / 5 Share

Nov. 22, 2023

It literally ruined my entire code and showed: "translations missing" all over the website. It was hell. This during black friday. Their support team just asked me to uninstall the app, I told them it made things worse, that I reinstalled it to address this issue. But they ignored. Me. Stay away from this app.

Store

FaceLab

Using app

15 days

Total reviews

1

Average rating

1.0

5 / 5 Share

April 22, 2024

Anna é stata super efficiente e professionale nel risolvere il mio problema.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

Grikor provided a professional service to help me solve the problem. This app supporting is quick and best.

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 13, 2023

Thanks so much for the great 5-star support Milena when I was having some difficulty getting it working again after changing domain names! I like this app a lot (paid version). I wish the app had the option for sub-directory in shopify instead of just sub-domain, as the internal language options for shopify uses sub-directory and that can be tracked easier on some external apps (that's the only reason for 4 stars instead of 5!)

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 13, 2023

Great customer service - Suzan was super efficient and made the updates quickly! Great app for easy translation of your shopify site. Highly recommended.

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

Grikor provided excellent service and answered my (many) questions in a timely manner. He helped me to understand the pros and considerations for each level of service and to choose the one I felt was right for my business with confidence. He also provided helpful information and resources that armed me with the ability to successfully add the various subdomains to my DNS records myself. He even followed up with me, and confirmed success and provided an example subdomain of my website without me even asking for it. It was very welcome news, and I appreciate that he took the initiative to do that.

Using app

28 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 2, 2023

Great fast translations and easily select appropriate languages from a large list. Suzan was excellent in helping me format the dropdown selector so it showed up in the exact location I wanted in my header and footer!

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

Don't hesitate to install it. You have good helpers. My experience with Grikor helped me use the app well without knowing anything. Thank you

Using app

About 1 hour

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

Thank You So much Milena for Quick Help

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 16, 2023

Susanna was a great help, I am very satisfied, she resolved my problem within minutes. Very satisfied. Thank you, Susanna.

Using app

2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 28, 2023

Horrible service from MILENA. The app doesnt allow us to translate slideshow and 1 hour of fighting she says we can do it ourself instead of helping like her other colleagues do normally. Such a pain to have to fight and loose so much time

Using app

About 3 years

Total reviews

4

Average rating

3.0