All reviews

Rating Breakdown

  • 5
    88% (1,724 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
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5 / 5 Share

Nov. 2, 2023

Grikor provided excellent service and answered my (many) questions in a timely manner. He helped me to understand the pros and considerations for each level of service and to choose the one I felt was right for my business with confidence. He also provided helpful information and resources that armed me with the ability to successfully add the various subdomains to my DNS records myself. He even followed up with me, and confirmed success and provided an example subdomain of my website without me even asking for it. It was very welcome news, and I appreciate that he took the initiative to do that.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

Great fast translations and easily select appropriate languages from a large list. Suzan was excellent in helping me format the dropdown selector so it showed up in the exact location I wanted in my header and footer!

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

Don't hesitate to install it. You have good helpers. My experience with Grikor helped me use the app well without knowing anything. Thank you

Using app

8 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

Thank You So much Milena for Quick Help

Using app

Over 3 years

Total reviews

3

Average rating

5.0

4 / 5 Share

Oct. 23, 2023

J'ai eu des difficultés à paramétrer l'application. J'ai demande de l'aide et l'agent Grikor a été très réactif et efficace. Il m'a entièrement paramétrer l'application. Je le remercie pour sa réactivité et son efficacité. Reste plus à attendre que le site se traduise entièrement .

Store

Munessa

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 19, 2023

They react very fast for helping out in setting up GTranslate and getting into the app. so far everything works. hope to have a continuing positive impression of the app.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2023

Susanna was a great help, I am very satisfied, she resolved my problem within minutes. Very satisfied. Thank you, Susanna.

Using app

2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 16, 2023

we have a button position question and Jei helps a lot

Using app

2 months

Total reviews

7

Average rating

4.1

1 / 5 Share

Nov. 28, 2023

Horrible service from MILENA. The app doesnt allow us to translate slideshow and 1 hour of fighting she says we can do it ourself instead of helping like her other colleagues do normally. Such a pain to have to fight and loose so much time

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

Very happy with the tool and the service they provide!

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 2, 2023

Great app and very helpful customer service any time we have any issues, highly recommend! Arshak especially was very helpful in solving our latest issue

Using app

3 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Translation is very well done and quick.The live chat support is great. Especially Susanna & Jei reply very fast and were able to help me perfectly!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2023

I greatly appreciate the support I got from Arshak. He approached my issue with so much professionality and was able to get the bug resolved for my sub domains. Many Thanks Arshak.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

MILENA was very helpful and nice; excellent!

Store

SLEEPYV

Using app

8 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Aug. 20, 2023

Good, but how can manually change some translation? It's translating my store name and don't want that

Using app

5 days

Total reviews

1

Average rating

3.0

5 / 5 Share

Aug. 18, 2023

MILENA was amazing. I just installed the app and I think I did something wrong. So, I couldn't move forward in the setup wizard. Milena was fast with replies and answers! :) Although I am new and haven't tried everything yet, I must say the dashboard is user-friendly, a lot of the guesswork is taken out, and customer support is great! Can't wait to see how my store looks! :)

Using app

3 days

Total reviews

12

Average rating

5.0

4 / 5 Share

Aug. 14, 2023

je recommande car facilite le travaille. Bonne qualité et traduis dans de nombreuses langues. Je recommande vivement .

Using app

About 1 hour

Total reviews

4

Average rating

4.3

5 / 5 Share

Aug. 11, 2023

SUZAN is great! Very helpful and understanding! Keep up the good work SUZAN! I like the app so far and will use other translations too! All because of SUZAN!

Store

Andelia

Using app

About 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 9, 2023

The Shopify app G Translate is a game changer for expanding online businesses. With seamless integration, it offers efficient multilingual translation, enhancing user experience. I highly recommend Jei, Susanna, and Arshak for their superb technical support, promptly addressing any concerns. Their expertise ensures a smooth, global shopping experience, making G Translate a must-have for diverse customer bases.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

Amazing app, amazing support. Shout out to Dmitry Meri Jei and Grikor from support chat!

Store

Peintio

Using app

6 months

Total reviews

4

Average rating

5.0