G | translate
Translate Shopify with GTranslate
Rating
4.7
feedback
1,976
chart
#989
All reviews
Rating Breakdown
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Jan. 4, 2024
The app is great, and it offers a good SEO setup. I had some issues, but the support team gave me the full support needed to solve the conflict issue.
Dec. 15, 2023
Good app. Really appreciate the support I got from Dmitry, you made my day.
Dec. 14, 2023
The product is already great on itself but the team behind it makes it even more awesome!! They are nice, quick to answer and always offering the perfect solution. Thank you Elen & Arshak!
Dec. 8, 2023
I want to say a big thank you to Susanna & Milena to help me fixed my issue. They did exactly what I had in mind and no doubt that I would contact them again If I need anything else. Cheers
Nov. 22, 2023
It literally ruined my entire code and showed: "translations missing" all over the website. It was hell. This during black friday. Their support team just asked me to uninstall the app, I told them it made things worse, that I reinstalled it to address this issue. But they ignored. Me. Stay away from this app.
April 22, 2024
Anna é stata super efficiente e professionale nel risolvere il mio problema.
Nov. 17, 2023
ITS NOT WORKING PROPERLY YOU HAVE TO CHECK EVERYTHING BY YOURSELF AND KEEP INFORMING THEIR SERVICE FOR ISSUES. (Very slow service takes too long to find solutions if they find..) I added 4 languages to my store, paid pack of 20 Euro. I start ads but for 3 days no sales. I checked then what is going on and I saw that many places on the website were not translated.....especially CHECKOUT PAGE. Keep on checking your sites IF YOU CHOOSE this application because its not working properly. I lost a lot of money in ads because of G-translate. I send them all the issues waited for 2 days and nothing happened I am still waiting to FIX THE ISSUES. Also they don't check PC to Android view of website. For example something that is ok and is translated at PC view its not working at Android. Another crazy issue that my clients told me since its something you believe that the apps technicians could check.
Nov. 17, 2023
Grikor provided a professional service to help me solve the problem. This app supporting is quick and best.
Nov. 13, 2023
Thanks so much for the great 5-star support Milena when I was having some difficulty getting it working again after changing domain names! I like this app a lot (paid version). I wish the app had the option for sub-directory in shopify instead of just sub-domain, as the internal language options for shopify uses sub-directory and that can be tracked easier on some external apps (that's the only reason for 4 stars instead of 5!)
Nov. 13, 2023
Great customer service - Suzan was super efficient and made the updates quickly! Great app for easy translation of your shopify site. Highly recommended.
Nov. 2, 2023
Grikor provided excellent service and answered my (many) questions in a timely manner. He helped me to understand the pros and considerations for each level of service and to choose the one I felt was right for my business with confidence. He also provided helpful information and resources that armed me with the ability to successfully add the various subdomains to my DNS records myself. He even followed up with me, and confirmed success and provided an example subdomain of my website without me even asking for it. It was very welcome news, and I appreciate that he took the initiative to do that.
Nov. 2, 2023
Great fast translations and easily select appropriate languages from a large list. Suzan was excellent in helping me format the dropdown selector so it showed up in the exact location I wanted in my header and footer!
Oct. 27, 2023
Don't hesitate to install it. You have good helpers. My experience with Grikor helped me use the app well without knowing anything. Thank you
Oct. 23, 2023
J'ai eu des difficultés à paramétrer l'application. J'ai demande de l'aide et l'agent Grikor a été très réactif et efficace. Il m'a entièrement paramétrer l'application. Je le remercie pour sa réactivité et son efficacité. Reste plus à attendre que le site se traduise entièrement .
Oct. 19, 2023
They react very fast for helping out in setting up GTranslate and getting into the app. so far everything works. hope to have a continuing positive impression of the app.
Oct. 16, 2023
Susanna was a great help, I am very satisfied, she resolved my problem within minutes. Very satisfied. Thank you, Susanna.
Nov. 28, 2023
Horrible service from MILENA. The app doesnt allow us to translate slideshow and 1 hour of fighting she says we can do it ourself instead of helping like her other colleagues do normally. Such a pain to have to fight and loose so much time