G | translate
Translate Shopify with GTranslate
Rating
4.7
feedback
1,976
chart
#994
All reviews
Rating Breakdown
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Feb. 3, 2022
Customer service amazing before buying the app. Later when we changed the theme and need them the most to have a perfect website launch, we are waiting 6 days (and counting...) without a solution for our website. Simple task to transfer the customization from the old theme to the new one. Unbelievable.
Feb. 3, 2022
ASHKHEN best support in setting all up !!! thx. Integration went very well so also for the price it is an usefull toll
Feb. 3, 2022
nice app, Susanna addressed my request promptly and solved my problem, i wish other apps have the same support
Jan. 28, 2022
Very nice and efficient support service. I manage to get answers fast and was happily surprised by the communication. Thanks to Borya for the help on implementation!
Jan. 28, 2022
I really recommend this application which is just PERFECT! Not only is the app great, but the team is supportive too! they meet our needs perfectly, they are attentive and there for us. Thanks to Susana from the support team for helping me quickly. She is very kind and above all meets our needs perfectly. thank you !
Jan. 27, 2022
This app helped us tremendously improve our site health! And Borya helped so much with our service requests!
May 11, 2022
Arshak did a great job to modify the language switcher according to our needs. Ellen has been really helpful with installing the app according to our needs and providing additional information for the setup. Thank you for that! Translations are site wide including 3rd party apps and translations are generally good but need some modifications, which was to be expected. One drawback we do see is that when switching a multilingual website to shopify with gtranslate, you are only able to modify the translated languages after transferring the final domain. Meaning that you can only start modifying translations when the domain has already been switched.
Dec. 7, 2023
Gtranslate are really not honnest and not skilled people. The app brought so many errors on my website, and they never helped with it, they ended up just blocking my account after maybe 3 years because I was insisting too much that they solve the issue. This is one of the worst support you can find, and the worst technology. Most reviews here are fake because they insist a lot for you to give a review when they do a small adjustment.
Jan. 18, 2022
Great app, very simple to use, even I can manage the settings myself. When I have questions, the support staff is always there and very helpful, like Arshak for example.
Jan. 17, 2022
Thanks to you I was able to make my store international in just a few hours! Ultra reactive and ultra competent support I recommend you 1000%. Thank you so much!
Jan. 16, 2022
Super Easy & Amazing FREE Service for 100+ languages , hopefully if it goes well and in few days , I may choose the next paid level to appreciate the developer and also to get more benefits. Very Impressive & professional design. Keep it up and I am sure you will be the number 1 translation app
Jan. 13, 2022
Really appreciate the help of Elen. We contact customer service to change the location of the Language Selector for our website. They respond very quickly and help to change the location several times to fulfill our request. Now we are very satisfied with the adjustment. Because the Language Selector is more convenient to use and easy to find by our customers.
Jan. 12, 2022
Ik ben heel erg tevreden over deze applicatie. Ze hebben geholpen met alles te instaleren en alle talen werken nu prima. Ashken heeft me echt heel goed geholpen!!! Echt een aanrader
Jan. 7, 2022
The app was very easy to install. The location of the Language selector was a little tricky so we contacted Borya via Chat on the G-translate site and he was very helpful in getting it located in the area we wanted it on our website. So far so good. We feel the cost of the app will be more than off-set by the increase in sales.
Jan. 5, 2022
Great and fast response from Ella. Ella answered my enquires really fast, and did not end the chat even when I was replying slow. Thank you for updating my store so quickly
Dec. 30, 2021
What this app has done has been to scare away all my clients and make me feel ashamed. This is because he has translated into Spanish the names of the people who wrote reviews with swear words such as "bitch", "shit", "Damn it", "North", "Arkansas", "British car club" "Law degree" ... ?????. and other words that had nothing to do with a person's proper name or nickname. It also changed me and deleted all the icons at the top of the page. It was a total lack of control and until I realized this error a few days passed. When I brought it to the attention of the GTranslate customer service they told me that they could fix the icons and it is true that they could be seen later. But with the other thing that was really more important, he told me that if I didn't use the paid version they couldn't fix it.
Dec. 30, 2021
The support is effcient, arshak helped me to solve my issue. it took almost 24h but now i can use the best of the app.
May 5, 2023
Very good translation app for shopify. Excellent customer support from Suzan that will reply and fix any problem in no time! Thank you!
Dec. 29, 2021
Its a very complet app with very cheap price, and great support team speechly Arshak. I highly recommand this app !