All reviews

Rating Breakdown

  • 5
    88% (1,724 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
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5 / 5 Share

July 21, 2021

nice application, translation is great and of course not 100% correct but is great to kick start the store in multiple languages. everything can be set up in less than 10 minutes. in addition, their customer service is quick and fast, customer agent Susanna helped me solve a small issue quickly. Highly recommended

Store

Romiflo

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

July 21, 2021

Great app with a responsive and efficient customer service they solved my problem in a few minutes, i recommend it

Store

Spooppy

Using app

About 2 months

Total reviews

3

Average rating

4.7

1 / 5 Share

July 20, 2021

If I can write a negative star review for the G Translate support I will. The app has various problems, on which their Support is completely unhelpful 1) Incompatibility with Shopify's sitemap URL structure, resulting in all local language URLs being wrong on the sitemap, which is bad for SEO. I had to use a complex workaround. 2) Auto switch to browser language - it does not work, and their support is completely unhelpful, to put it nicely 3) Related to #1, with GTranslate each language will be a different subdomain, resulting in Google itself deeming every language as separate websites, which is terrible for SEO If you don't care about SEO and auto-switching to your customers' languages this app works fine. But you do, stay away from it!

Store

Ideali

Using app

Almost 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

July 19, 2021

I have been using this app for about two months and I haven't had any issues with it. I use this app for SEO purposes and it's a great app. Initially, I had the free version but was looking to also sell internationally so I upgraded to the paid version of this app. I like the fact that this will crawl my pages in the native language that I select which is better for SEO optimization. It will also automatically detect via geolocation, which language to change the site to. Susanna was awesome and assisted me with the placement of the selector, which looks great. The team here responds very quickly and will help you with any configuration that you may need.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 19, 2021

A Great app, it does translate automatically and you can easily edit automatic translations manually. easy to configure with excellent costumer service help. I had some troubles, but thanks to Elen who answered all my questions and gave on-point solutions ;)

Store

G-Smart

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

July 18, 2021

Doesn't work well at all! until they don't find a solution to integrate with Shopify perfectly this app is a fail. for those who want to sell outside of the US choose an app the Shopify supports.

Using app

Over 5 years

Total reviews

7

Average rating

3.9

5 / 5 Share

July 17, 2021

the support in this page is great! The app itself may improve a little bit but its the amazing help from the team which makes it superb! Elen always gives me a incredible support and in a super fast response. Recommend it.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2021

Great app. You can put all languages you want and it's very easy to install. The switcher is highly customizable and customer service (Elen) is very fast and helpful on any issue.

Store

AHBOV

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 15, 2021

the support is amazing, Arshak is helping us a lot. Without the support we couldn't be using the app

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 15, 2021

I use this app for easy google translations on my store and it works wonders. Susanna in particular has worked closely with me in formatting it the way I want and she proves to never waste any time. She is very polite and her communication is clear, to the point, and she gets the job done in seconds. Definitely a problem solving app when it comes to translations.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2021

Great app with great support. Arshak was quick to resolve a small issue we were experiencing. Many thanks.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

4 / 5 Share

July 14, 2021

I really like the quality of the neuro translation from English to French in the paid version. I also like being able to edit the French on the webpage view, where I can see the text, rather than having to search for the text inside an app. Ripa from customer service has been great, helpful, and very prompt in her responses to all my questions as I have been setting it up. 4 stars instead of 5, because I wish there was an auto-translate for the email notifications in shopify! There is code to make it switch to the user's language when the email is sent, but first I have to manually translate all the emails inside the liquid template which is a long process... Gtranslate please give us an automatic option for the emails! Everything else has been great so far.

Using app

4 days

Total reviews

1

Average rating

4.0

5 / 5 Share

July 14, 2021

I was having such a hard time configuring everything since i have no knowledge about all of this, but Susanna helped me despite the trouble and really did a lot to get it all up with me ! Thank you so much again, one of the best customer service i met !

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2021

very thanks to Elen,baecause her very nice service, i have solved a big problem,and very appreciating it.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2021

Rifa is a patient amazing and kind girl. He understands my problem and to do many things in my store without charging. I will recommend you all to check once there services. I have talked to many app developers but the G translate team is best. More power to you Rifa and to your team thanks a lot and stay happy

Using app

3 months

Total reviews

4

Average rating

4.8

5 / 5 Share

July 12, 2021

Great app which works well and just as importantly, great support who are responsive and very helpful. 5/5!

Store

Luvita

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2021

susanna has helped me in everything, I have had many problems and she has taken care of everything very well. Thank you very much for everything

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2021

Very pleased with the app feature and also with the support. Ripa was amazing, quick, knowledgeable and patient, has i was determined to do the coding myself to integrate the app to my website, in the way I wanted.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2021

I use this app but feel that its location is not good first. Then I emailed customer support. The customer server Elen responded to my questions very friendly and helped me solve the problem quickly.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2021

This tool works great and Ripa is AMAZING! Her quick and diligent customer service allowed me to tweak this tool to my liking in a matter of minutes and push it to production. I highly recommend this app for anyone looking for a translation tool!

Using app

About 1 hour

Total reviews

1

Average rating

5.0