All reviews

Rating Breakdown

  • 5
    89% (606 ratings)
  • 4
    5% (35 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (8 ratings)
  • 1
    4% (25 ratings)

Reviews with Text

  • 99% (679)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 7, 2020

I have spoken to an incredible person today from GTranslate her name is Ella . Ella has helped me for a few hours and I so appreciate her expertise, her patience her knowledge. I needed to set up this app so my store was converted into different languages. Ella was just amazing and so very patient. I would highly recomend this app as the customer service is so good. Thank you so much Ella best wishes Jenny

Using app

About 3 hours

Total reviews

20

Average rating

5.0

5 / 5 Share

Sept. 6, 2020

The CS is really amazing, especially Ella, she has been a great help for me these few days, if you want to have your site translated in different languages without going through all those troublesome editor and at the same time having professional and timely customer service to deal with your problems, GTranslate will definitely be your pick!

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2020

Good app as you can edit the translations yourself. I found placement of the language flags difficult as the standard placement worked on desktop view but not on mobile view. I'm no coder but Ella at customer support patiently placed the flags exactly where I needed them. Ella was a great help and it gives you confidence in an app when you get good support.

Using app

About 1 month

Total reviews

8

Average rating

4.5

5 / 5 Share

Sept. 2, 2020

Excellent support by Lilit! Provided exactly the fix I needed in a short amount of time :) Highly recommend this app

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2020

It’s easy to use. When you don’t understand anything, their customer service is great, especially the customer service “”RIPA“”. I don’t need to do anything. She kindly helps me solve all problems.

Store

hotfans

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2020

I am using this app and it really helps me increasing conversions. Now I am targetting multiple language audiences. Best app I love the technical support from ELLA

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2020

very helpful quick response assisted me to the very end I highly recommend you use this service it will help you reach a wider ranger with your store

Using app

About 10 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 29, 2020

Great app translates everything. Amazing customer service, helped me with everything i asked. Special thanks to Ella and Borya

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2020

Excellent! Works as supposed to. Close to accurate translations. Great product for price and very good free version.

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

This is a great app! Borya Thank you for your help in fixing my issues in a highly efficient manner!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2020

I was talking to Borya and he went above and beyond and provided the utmost professional service and solved all my issues. He went as far as to access my web page himself and edited what needed to be edited to fix my issue I was having. I was beyond satisfied with his service and the app itself. Thank you a million Borya, you are amazing! Beyond words! :) I recommend this app to anyone that is looking for a simplified and seamless translation on their website!

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2020

Very good so far. The customer support is very helpful, i've been in touch with Ripa and Susie. Thanks

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2022

Thanks to sweet Susanna, the language selector now displays in the right place I want it to be. Best customer service ever. Much appreciated.

Store

MPOW

Using app

About 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Please direct all your support questions to our live chat: https://gtranslate.io/#contact You should be able to do that from Widget Code section in the settings page. Thanks!

5 / 5 Share

Aug. 19, 2020

So far so good. Ella helped us with our website at www.lilabeauty.com.au to get the switcher in a more desirable position than the standard settings.

Using app

3 days

Total reviews

13

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

great support! Fast and I got to know hwt I need !! easy handling and knowledge Thank you very much

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2020

Very thoughtful service and perfect experience, a trustworthy application, because it makes your business more perfect and makes the user experience of the website stronger.

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 10, 2020

Such an awesome product without restrictions. We were using another app that has the limitation of converted words but this one is unlimited. Customer service excellent :)

Using app

1 day

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 5, 2020

Great Support team that help me solve all my issue quickly and special thanks to Suzan who help me to solve all my issue. It's a good apps that help me to translate to other language easily

Using app

About 7 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 24, 2020

Susie and Lilit were helpful in determining the options and answering the technical questions! Quick responses

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2024

Great support, very fast to answer and solve any issues. Thanks guys!

Using app

Almost 5 years

Total reviews

5

Average rating

5.0