All reviews

Rating Breakdown

  • 5
    89% (606 ratings)
  • 4
    5% (35 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (8 ratings)
  • 1
    4% (25 ratings)

Reviews with Text

  • 99% (679)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 3, 2020

This app is fantastic, outstanding customer service from Ripa who deal with all the issues relating to app implementation, providing fast resolution to our website needs!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Thank you Girkor and Vahan!!! They helped customize some settings within minutes of my request. App seems to work great, thank you again!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2020

ELLA: was a great support! Thank you very much :-) Ella was really helpful, friendly and patient!!!!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 29, 2020

Great app and Great response ... I found their staff very helpful and was Ella. great..! will recomend..................................

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 29, 2020

Excellent Customer Service. They just set up the app to integrate with our prebuild theme. Special thanks to our Developer: Lilit Borya. Good Job.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2020

Perfect ! Ripa helped me a lot in solving my Problem. I got professional help. great software. I recommend!

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 25, 2020

I just installed this app, and needed minor customization to change background color. Ripa was very accommodating and helpful. So far, so good! Thanks Ripa!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2020

The app working very well. It will help me to get new clients. The support service is amazing . Sergey response to my message in 5 min. and solve a few issues I had ASAP. Great service! keep the good work. recommend to other

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

Ripa did all of the manual changes to the coding that was needed to get the language button in the exact place we wanted it and with the perfect color and appearance, we wanted also! They are great and deserve 5 stars for their dedication to great service!

Using app

21 days

Total reviews

15

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

Just recently switched over to this app to have my website translated in french. I am so satisfied with it, it's super efficient, simple, and easy to use! Not to mention that their customer service is amazing! Ella was so helpful in helping us integrate this app into our website with a customized widget that matches perfectly with our theme! Highly recommend this app!

Using app

2 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Sept. 23, 2020

Excellent app and speedy customer service. Borya was very helpful and fast to resolve my issues. I would highly recommend this app.

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

Amazing! They even customized the code into my own Shopify theme. Works great. Very happy!! Thanks again. Borya was amazing helping me out.

Using app

About 21 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 22, 2020

I am very happy with this app and support team. I wanted to make a few changes to the language selector and asked for help. Borya and Lilit greatly helped me and made it look the exact way as I wanted. I would totally recommend it!

Store

Shopey

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2020

I have received the best support from Ripa, she did everything to set up the app directly through the chat. Thank you so much I recommend 100%.

Using app

4 months

Total reviews

15

Average rating

4.9

3 / 5 Share

Sept. 18, 2020

I dient have the best experience with the app itself but ELLE from support really helped me for hours to bring it to an acceptable state. Thank you very much Elle and sorry for taking so much of your time :)

Using app

5 days

Total reviews

1

Average rating

3.0

5 / 5 Share

July 5, 2024

Great support provided by Vahan, many thanks!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 15, 2020

Worst of the worst of apps. Would never recommend. Has been taking a week inserting translations that would normally take 3 hours. After correcting translations, the app automatically keeps on creating new mistakes & changing our proffesional translations. Very uncomfortable to edit anything. Working with this app means you will be discussing issues with their customer support 24/7. Never had such a bad experience before.

Using app

21 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 14, 2020

I had some setup issues in the beginning, but I wrote support and they where really helpful with setting everything up correct. It´s simple to use and it works well.

Using app

1 day

Total reviews

3

Average rating

5.0

1 / 5 Share

Sept. 10, 2020

I don't recommend this app. A lot of bugs, bad user experience. After we spent 2 days fixing the auto translation (which was super bad), the edits weren't saved.. Very bad customer support specially Ella and Angela.

Using app

6 days

Total reviews

2

Average rating

3.0

4 / 5 Share

Sept. 10, 2020

I used this app for the translation from english to french. The automatic translation is good, I only had to correct few expressions. The interface is userfriendly. And the customer care service is Great! I had issue putting the selector on the new theme, and Ripa provide a great service.

Using app

Over 1 year

Total reviews

1

Average rating

4.0