All reviews

Rating Breakdown

  • 5
    88% (1,724 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
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5 / 5 Share

Sept. 8, 2021

Arshak helped us a lot and he is a really great friend. He patiently fulfilled all our requests and concluded them successfully. Thank you again and again.

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

very fast and perfect support by sussana. the app have a good translate to a several languages. its very fast.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 7, 2021

Great customer service. I am very impressed with the level of communication and customer service provided by Ellen.

Using app

9 months

Total reviews

5

Average rating

4.4

5 / 5 Share

Sept. 6, 2021

I am now in the process of installing G translate to our website. Susanna was truly amazing with her support and I really hope we will talk to her again when our other problems might appear! Thank you!

Store

MARSAY

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

GTranslate is a great App and what is best: Is the costumer support, Susanna & Ella helped me set up the App and was a breeze! I did not have to do a thing! But give the Permissions. Great integration! Thank you both Susanna & Ella!

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2021

Thank you GTranslate, especially Susanna, for helping our business with connecting domain to our Shopify account. It was quick and excellent work.

Store

HDIF

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

the application is professional, the customer service is excellent with the help of Susanna and Elen it's the number one in translation and I recommend it for anyone who wants a professional and translated website in the language of your choice.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

I had an issue with the language toggle in the app, but support was very quick and helpful, resolving it within 24 hours.

Using app

5 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Sept. 16, 2021

Until someone creates an app which translates from Google as they do, you have to be with them... After that I strongly believe they will not have any customers left. I had troubles with updating only one wording! The customer service person told me to go to paid plan. Yes i did... And then nothing changed. I told them to delete url s they created. They did nothing... What they only say is paid plan paid plan bla bla . Nothing changes in paid plan!

Using app

2 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 30, 2021

ELLA helped me with a problem I had with my store for a very long time. Now everything is working perfectly and i'm very happy with her service and this app! 100% recommendable

Using app

About 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 30, 2021

Great customer service! Elen was so patient, responsive and helpful!Everything works perfect with the app. I have already good feeling that we will have a good business relationship. Thanks

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 28, 2021

This app deserves a 5 star not only for the actual app for for customer service as well. I had some problems with a 3rd party app not producing a proper JSON and that app prevented GTranslate to work properly. Arshak from support not only was very helpful but he fixed the problems on that 3rd party app so everything would work perfect. Exceptional work!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 26, 2021

Elen was very patient and helped us solve a lot of problems. It would be better if the APP can translate the language more accurate

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

Elen at customer service is very knowledgeable and helped me with straights answers! She also logged in my shop for customisation :)

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

There was a little issue with the app after my store changed a Shopify design theme. But their response was prompt and solved the problem. Thanks, Jei!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 20, 2021

Very easy to use, you can edit text straight on page. Had some issues installing and Elen from customer support was very helpful, answer time was unexpectedly quick

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2021

Amazing app! Very fast & helpful customer support team. Would definitely recommend to anyone looking to translate their site with a professional app.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 19, 2021

Elen and Borya are really helpful and they are super responsive. The app is useful and easy to use if you do read the instruction carefully. Highly recommend to all of you if you are looking for a translation app.

Using app

10 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 18, 2021

It changes the price form. to, when I use french. it keeps freaks my client out. any combine with auto currency switch also bugged

Using app

About 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 16, 2021

I have recently installed this app and have so far found it to do everything it claims to do, the installation is simple and intuitive. I needed to get some support from the GTranslate team as some of my existing theme settings were altering how I wanted my widget to be placed and its appearance. Ripa from their support team has just provided me with a bespoke solution that has integrated the widget seamlessly into an existing button grouping and it looks great. Thank you/Merci/Danke/Obrigado/Спасибо Ripa

Using app

7 months

Total reviews

19

Average rating

4.8