G | translate
Translate Shopify with GTranslate
Rating
4.7
feedback
1,977
chart
#994
All reviews
Rating Breakdown
March 26, 2022
Unfortunely I must change my previous Review. the app stopped to work correctly a week ago, there is a great caos on my website at this moment: all the subdomains are offline, all the subdomains redirect on the italian checkout pages and not on the correct subdomains checkout and, MOST IMPORTANT, i have no support from the GTranslate theme to fix these issues asap. I have sended a lot of email in the last days without any result. I'm thinking to uninstall the app. Not good
Oct. 6, 2021
Very interesting app with a nice widget for translate your ecommerce and a great support with Arshak. Recommended.
Oct. 6, 2021
Firstly, the app translates pretty accurate. Setup process is pretty straight forward. You also may rely on support if you need help to integrate the language switcher into your site in a specific place. Ella from support helped us with that 100%, quickly and professionally. What a legend.
Oct. 6, 2021
Im very impressed with their customer support specially #Ella for resolving store issue in a couple of minutes.
Oct. 13, 2021
Great App, Great Support from Ella and the whole staff. If the app cant do something out of the box, the support will help you out.
Oct. 6, 2021
Arshak is the best! He has been helping me with technical issues with my interface and translations. He is very kind and patience, and great at giving support step by step. Elen also very resolutive and understanding with my requests. So grateful for working with GTranslate team!
Sept. 30, 2021
Great app and fantastic customer service. They resolved a lot of our problems really fast. We are really happy!!!
Sept. 30, 2021
I tried this app for nearly 1 month, it worked very well thought there were so technical issue that I didn't know about, Susanna from G'Translate help me a lot even if i was using the FREE plan, the solutions now works perfectly to my site. I will consider about a paid plan for more features and to enable the multi-languages at check-out page. Special thanks to Susanna for all the help and time.
Sept. 30, 2021
I was having issues fixing the language switcher and Susanna helped me in a quick manner. She guided me on where to add custom code and all. The app works well and customer service is superb. Susanna, if you are reading this review, you are the queen!!! Thanks a lot.
Sept. 29, 2021
Great app with great customer service!. thanks to suzan just solve my query in few mins much appreciated!!
Sept. 28, 2021
Ellen was very helpful and fast. In minutes my website was translated to French. She did it all. So far so good
Sept. 28, 2021
Great support! Susanna is the queen!!! She was helping us all morning because we didn't know it!!!!!
Sept. 28, 2021
Merci Arshak de l'assistance technique d'avoir répondu présent. Je peux utiliser l'appli maintenant.
Sept. 25, 2021
Amazing app and amazing customer service I'm amazed by the efforts of Ripa, She is the best, continuously stick with me until i get the solution I really appreciate her efforts. every organization should have the customer service Rep. like Ripa.
Sept. 25, 2021
Easy to use and excellent customer service. Thank you Elen and Ripa for helping this out. I would give then 10 stars if I could.
Sept. 27, 2021
Ripa is very knowledgable and helpful... although i was skeptical due to the knowledge of some of the other members, But Ripa saves the day all the time with little to no effort.
Sept. 24, 2021
Nice app, works like we expected and is very intuitive. Excellent customer support by Ella & Ripa that helped us changing some details in configuration.
Sept. 23, 2021
I used this app with the precious help of ELLA She was amazing excellent job..really appreciate it ❤
Sept. 23, 2021
I encountered some problems at the beginning,ELEN☀️ has been helping me solve the problem and was very patient throughout the whole process. I am very touched and very grateful to this dedicated customer lady.
Sept. 22, 2021
Great app, support team is very nice - in particular, thanks Susanna for fast and friendly response!