All reviews

Rating Breakdown

  • 5
    88% (1,734 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (16 ratings)
  • 1
    4% (70 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

March 26, 2022

Unfortunely I must change my previous Review. the app stopped to work correctly a week ago, there is a great caos on my website at this moment: all the subdomains are offline, all the subdomains redirect on the italian checkout pages and not on the correct subdomains checkout and, MOST IMPORTANT, i have no support from the GTranslate theme to fix these issues asap. I have sended a lot of email in the last days without any result. I'm thinking to uninstall the app. Not good

Using app

Over 1 year

Total reviews

16

Average rating

4.3

5 / 5 Share

Oct. 6, 2021

Very interesting app with a nice widget for translate your ecommerce and a great support with Arshak. Recommended.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

Firstly, the app translates pretty accurate. Setup process is pretty straight forward. You also may rely on support if you need help to integrate the language switcher into your site in a specific place. Ella from support helped us with that 100%, quickly and professionally. What a legend.

Using app

5 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

Im very impressed with their customer support specially #Ella for resolving store issue in a couple of minutes.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

Great App, Great Support from Ella and the whole staff. If the app cant do something out of the box, the support will help you out.

Using app

4 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Oct. 6, 2021

Arshak is the best! He has been helping me with technical issues with my interface and translations. He is very kind and patience, and great at giving support step by step. Elen also very resolutive and understanding with my requests. So grateful for working with GTranslate team!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

Great app and fantastic customer service. They resolved a lot of our problems really fast. We are really happy!!!

Using app

Almost 2 years

Total reviews

8

Average rating

4.0

5 / 5 Share

Sept. 30, 2021

I tried this app for nearly 1 month, it worked very well thought there were so technical issue that I didn't know about, Susanna from G'Translate help me a lot even if i was using the FREE plan, the solutions now works perfectly to my site. I will consider about a paid plan for more features and to enable the multi-languages at check-out page. Special thanks to Susanna for all the help and time.

Using app

9 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

I was having issues fixing the language switcher and Susanna helped me in a quick manner. She guided me on where to add custom code and all. The app works well and customer service is superb. Susanna, if you are reading this review, you are the queen!!! Thanks a lot.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

Great app with great customer service!. thanks to suzan just solve my query in few mins much appreciated!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

Ellen was very helpful and fast. In minutes my website was translated to French. She did it all. So far so good

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

Great support! Susanna is the queen!!! She was helping us all morning because we didn't know it!!!!!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

Merci Arshak de l'assistance technique d'avoir répondu présent. Je peux utiliser l'appli maintenant.

Store

Ticaza

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 25, 2021

Amazing app and amazing customer service I'm amazed by the efforts of Ripa, She is the best, continuously stick with me until i get the solution I really appreciate her efforts. every organization should have the customer service Rep. like Ripa.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 25, 2021

Easy to use and excellent customer service. Thank you Elen and Ripa for helping this out. I would give then 10 stars if I could.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2021

Ripa is very knowledgable and helpful... although i was skeptical due to the knowledge of some of the other members, But Ripa saves the day all the time with little to no effort.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 24, 2021

Nice app, works like we expected and is very intuitive. Excellent customer support by Ella & Ripa that helped us changing some details in configuration.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

I used this app with the precious help of ELLA She was amazing excellent job..really appreciate it ❤

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 23, 2021

I encountered some problems at the beginning,ELEN☀️ has been helping me solve the problem and was very patient throughout the whole process. I am very touched and very grateful to this dedicated customer lady.

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 22, 2021

Great app, support team is very nice - in particular, thanks Susanna for fast and friendly response!

Using app

9 months

Total reviews

1

Average rating

5.0