All reviews

Rating Breakdown

  • 5
    88% (1,724 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
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5 / 5 Share

Oct. 14, 2021

I spent the morning talking to Susanna who helped me with every problem, every whim. Thank you, thank you, thank you! My website is finally translated into 3 languages. After testing several applications, I highly recommend !

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

Ella helped me out in solving our translating problem . very good and fast customer service. cheeeeers

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

I contacted them via live chat to get help with the installation and ELEN answered me: she is unbelievable! Very reactive, fast, clear and precise answer to all my questions... Top notch!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

Elen was a great help with the CNAME settings. Everything works now. Thank you so much. The first sale is already done. :)

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2022

Susanna's service is great, although this plugin may affect my internet speed, I still choose him. very prompt service

Using app

Over 2 years

Total reviews

7

Average rating

4.4

5 / 5 Share

Oct. 8, 2021

App davvero eccezionale, funziona benissimo, per adesso soddisfacente. Proviamo la versione free poi vedremo altre opzioni.

Using app

29 days

Total reviews

5

Average rating

4.2

4 / 5 Share

Oct. 8, 2021

Installato la versione a pagamanento che permette la traduzione del Checkout, fa bene il suo dovere di traduzione. Ho avuto difficoltà nella confgurazione e "ELEN" del supporto Gtranslate mi ha configurato il tutto da remoto!

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 7, 2021

A very useful app. We have now started using the app for our store and we are impressed with the developer support that we have received. Sergey is very good at what he does.

Using app

5 months

Total reviews

1

Average rating

4.0

1 / 5 Share

March 26, 2022

Unfortunely I must change my previous Review. the app stopped to work correctly a week ago, there is a great caos on my website at this moment: all the subdomains are offline, all the subdomains redirect on the italian checkout pages and not on the correct subdomains checkout and, MOST IMPORTANT, i have no support from the GTranslate theme to fix these issues asap. I have sended a lot of email in the last days without any result. I'm thinking to uninstall the app. Not good

Using app

Over 1 year

Total reviews

16

Average rating

4.3

5 / 5 Share

Oct. 6, 2021

Very interesting app with a nice widget for translate your ecommerce and a great support with Arshak. Recommended.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

Firstly, the app translates pretty accurate. Setup process is pretty straight forward. You also may rely on support if you need help to integrate the language switcher into your site in a specific place. Ella from support helped us with that 100%, quickly and professionally. What a legend.

Using app

5 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

Im very impressed with their customer support specially #Ella for resolving store issue in a couple of minutes.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

Great App, Great Support from Ella and the whole staff. If the app cant do something out of the box, the support will help you out.

Using app

4 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Oct. 6, 2021

Arshak is the best! He has been helping me with technical issues with my interface and translations. He is very kind and patience, and great at giving support step by step. Elen also very resolutive and understanding with my requests. So grateful for working with GTranslate team!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

Great app and fantastic customer service. They resolved a lot of our problems really fast. We are really happy!!!

Using app

Almost 2 years

Total reviews

8

Average rating

4.0

5 / 5 Share

Sept. 30, 2021

I tried this app for nearly 1 month, it worked very well thought there were so technical issue that I didn't know about, Susanna from G'Translate help me a lot even if i was using the FREE plan, the solutions now works perfectly to my site. I will consider about a paid plan for more features and to enable the multi-languages at check-out page. Special thanks to Susanna for all the help and time.

Using app

9 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

I was having issues fixing the language switcher and Susanna helped me in a quick manner. She guided me on where to add custom code and all. The app works well and customer service is superb. Susanna, if you are reading this review, you are the queen!!! Thanks a lot.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

Great app with great customer service!. thanks to suzan just solve my query in few mins much appreciated!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

Ellen was very helpful and fast. In minutes my website was translated to French. She did it all. So far so good

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

Great support! Susanna is the queen!!! She was helping us all morning because we didn't know it!!!!!

Using app

3 days

Total reviews

1

Average rating

5.0