All reviews

Rating Breakdown

  • 5
    89% (608 ratings)
  • 4
    5% (35 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (8 ratings)
  • 1
    4% (25 ratings)

Reviews with Text

  • 99% (681)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 11, 2021

Good app and the team is the better. Tigran and Arshak are really great workers. They do everything to solve all the problems. Thank you so much!

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 17, 2021

Yes, the app is fantastic at translation. Also, their customer service is outstanding. Our link was not properly redirecting, and Lilit was able to fix the issue super fast. Thanks again Lilit!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2021

thank you Ella for your help! Works perfectly now. Very happy with the results xxx Would definitely recommend

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2021

We contacte the support to help us to put the GTranslate menu in the correct part of our website. Ripa help us a lot. Thank you very much Ripa!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

3 / 5 Share

March 11, 2021

Great customer service by Lilit whom offered to help me with the setup. A quick and easy job for her. Good communication and quick reply.

Store

VAGPWR

Using app

8 days

Total reviews

2

Average rating

4.0

5 / 5 Share

March 10, 2021

I have been using this app for months now. I recently had an issue with it and the team fixed it within days. I'm super happy with it, totally recommend !

Using app

10 months

Total reviews

3

Average rating

4.0

5 / 5 Share

March 10, 2021

Works flawlessly. I am very happy with the automated translations and the support received to integrate the language selector to match my existing theme's selector. Good job Guys!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2021

I've used this app to translate my store from French into 6 differant languages. Had some issues placing the selector so i've contacted ELLA (Customer support team), a lovely customer support helped me custom code it to my liking. Works great now!

Store

Axess

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 8, 2021

Amazing customer support, especially Ella from their customer support has been very helpful lately as I had some smaller issues that I was not able to sort myself. Together with their development team they have made some small adjustments in the code so the widget is positioned correctly on my store. Thank you again for your quick and great support.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

Great app and especially great support! I have been working with Susanna for a few days on my shop and got really good advice and help. Thanks, I am really happy with the overall service!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2021

Thanks to Lilit who helped me to fix a problem on my English translation I highly recommend this app for the translation of your website !

Using app

2 days

Total reviews

3

Average rating

5.0

1 / 5 Share

March 1, 2021

I wouldn't recommend this app for website translation solution We moved from WEGLOT to GTranslate for a more cost effective solution. The support at GTranslate haven't helped get either of our 2 sites over the line. Lots of Canonical issues & Href issues causing errors in search console. Their technical support just keep telling us to wait but were in no idea when this will be solved. Our traffic has dropped over 70% since moving from Weglot to GTranslate. Were hoping they will solve this other wise we will have to revert back to WEGLOT will take another few months to reindex. My opinion is to use WEGLOT until they get their app and support up to speed

Using app

3 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 27, 2021

at first glance the tool looks good to me.. i cant say anything about SEO results up to now, but the support is awesome.. many thanks to Ripa for helping me even after your official working hours! :-)

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

Ripa helped us really fast to solve an issue with our header section! Thanks again for the support.

Store

Cuela

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

App is fantastic, assistance amazing, especially Arshak, thanks very much for your time and service. Highly recommended.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2021

Fantastic support. The app works great. Ripa did work above expectations and helped us remove Weglot and add and configure her app in the exact location where we wanted. I highly recommend this app.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2021

Creí que el símbolo de moneda en nuestra Tienda cambió por la app. Con mucha cordialidad y profesionalismo, Borya me explicó que no era un problema del GTranslate sino de la configuración de la mondeda de Shopify. Y sin tener la obligación, nos ayudó a ver el error y corregirlo. La app es excelente y el grupo humano de Soporte es espectacular! Los recomiendo ampliamente!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

The support team is the best! They can solve almost any problem for you. I had a very crucial problem i wanted to be solved and they've fixed it. Arshak solved the problem for me, i'm very happy now. Also, Susanne is a very kind and warm supporter thats almost always available. She helps out with very technical problems too. For example adding a google search form instead of the shopify standard search form, so visitors can search for my products in any language! Great support team, I highly recommend.

Store

WOWGOOD

Using app

8 months

Total reviews

9

Average rating

5.0

4 / 5 Share

Feb. 18, 2021

The app is okay. It is not perfect at translating and you may have to spend some time correcting. The chat help is very quick and very helpfull. I got help to adjust the design om my selector by Borya and I am very satisfied with the quick and nice response and solution.

Using app

About 5 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 18, 2021

We recently transitioned to GTranslate and we are super happy that we did! Not only the pricing is much more reasonable than other competitors, but it also works better, faster and more efficient as opposed to other translation apps. I needed some help with translation exclusions and third party apps integration with GTranslate and the support and developer team was really helpful and friendly, they solved these issues very quick and very efficient. Really amazing and a special thank you to Susanna, Ella & Edvard. Highly recommended +++++

Using app

24 days

Total reviews

3

Average rating

5.0