All reviews

Rating Breakdown

  • 5
    88% (1,724 ratings)
  • 4
    6% (127 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (69 ratings)
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5 / 5 Share

May 23, 2022

Support is very kind and helpful. We get a big help from Ella, thank you. The app is working properly.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

The support is amazing and very helpful! Thanks to Arshak, my translation works very well. Autotranslation is free and works very well, I have over 50 languages in my website for free. That's 5 stars for me!

Store

Tori

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2021

Good translation app, easy to use and works quite well. Also, thanks for the technical support of Tigran.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

Best translating app I found with reasonable prices. ELEN and ELLA are always patient and helping so much! ARSHAK helped me and customized my widget color and placement. He placed the widget exactly like I asked in each language version, and also a different placement in desktop and mobile views! totally awesome! I just wish there were yearly plans with shopify instead of only monthly plans.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 5, 2021

I was Scammed ! I tried the app, and remove the extended functions before the end of the trial period BUT I was Charged 37.99$ anyway. I immediatly wrote to the support team and NO Answer. I will alert Shopify Team ! :(((((( This is unacceptable

Using app

11 months

Total reviews

6

Average rating

4.2

5 / 5 Share

Nov. 5, 2021

Elen me ha dado una atencion estupenda ,ademas ha podido resolver mi dudas en todos los sentidos gracias por todo ,muy buen trabajo,tenia varias situacion de traducciones que no estaban hecha y lo hemos logrado ,la tengo en mi tienda ahora funcionando a la perfecion 5 estrellas para Elen

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

Perfect app. Translates all of your web-site in seconds. We had incompatibility issues with a filter app which were professionally addressed by their support team and their Arshak developer.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

Great job of support from Elen. She spent several hours with my problem, installed a translator for my site. Everything was done with patience and courtesy. I'm not the most advanced user of technical solutions, and if it wasn't for Elen's help, I wouldn't have coped on my own.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

The App does what you want it to do: it translates your store to another language. I hope they add a way to manually add product translations in product metafields or something. PS: The support is very quick and to the point, as well. They made sure everything was working before they closed the ticket for our theme integration.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

The application is great. A suggestion, it would be more attractive when using the language codes for the default language to appear in bold, so it is easier to guess that this menu is a marked button.

Store

BiKiBAG

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

Susanna very fast support and well explained. Thank you very much if I need help I will contact you. Thanks a lot. :) Best Regards Steffen

Using app

5 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Oct. 26, 2021

Apart from a recurring issue whenever we upgrade our theme, which require Gtranslate technical support to fix it, and makes the process not as smooth as it should be, the app works fine and customer service is excellent. Special thanks to Ella and Tigran for their efficient support.

Using app

Almost 4 years

Total reviews

8

Average rating

4.4

5 / 5 Share

Oct. 26, 2021

wow what a great bit of customer service Elen was just fantastic and really helped me with the setup - without her i would of given up ages ago!!! The app is looking like it will work really well so very excited for this, just happy i had the support as i wouldn't of been using it right now otherwise. !!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 24, 2021

The translations quality is fantastic and the work on manual corrections is easy to handle! Finally the support of my contact Arshak was the perfect help to finish my work on the site. Absolutely recommendable and well deserved five stars !!!

Store

HATCH

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

I received a wonderful support with installing Gtranslate. "Susanna" was quick to understand the problem and then solving or helping solving. Thank you!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

hi, I did an adjustment for my shop (betolz.com) so that you only have 1 flag visible that switches when language changes. maybe this is an idea for a new feature :) I paste the code below... function showFlags(de, en) { document.getElementById("GTranslate_deFlag").style.display = ((de == true) ? 'none' : 'content'); document.getElementById("GTranslate_enFlag").style.display = ((en == true) ? 'none' : 'content'); } if (typeof GTranslateGetCurrentLang != "function") function GTranslateGetCurrentLang() { var keyValue = document.cookie.match("(^|;) ?googtrans=([^;]*)(;|$)"); return keyValue ? keyValue[2].split("/")[2] : null; } function gt_loadScript(url, callback) { var lang = GTranslateGetCurrentLang(); showFlags(((lang == "de" || lang == null) ? true : false), (lang == "en" ? true : false)); var script = document.createElement("script"); script.type = "text/javascript"; if (script.readyState) { script.onreadystatechange = function () { if (script.readyState == "loaded" || script.readyState == "complete") { script.onreadystatechange = null; callback(); } }; } else { script.onload = function () { callback(); }; } script.src = url; document.getElementsByTagName("head")[0].appendChild(script); } var gtSwitcherJS = function ($) { /*{auto_detect_code}*/ }; gt_loadScript("//code.jquery.com/jquery-1.12.4.min.js", function () { jQuery_gtranslate = jQuery.noConflict(true); gtSwitcherJS(jQuery_gtranslate); }); #goog-gt-tt { display: none !important; } .goog-te-banner-frame { display: none !important; } .goog-te-menu-value:hover { text-decoration: none !important; } body { top: 0 !important; } #google_translate_element2 { display: none !important; } function googleTranslateElementInit2() { new google.translate.TranslateElement( { pageLanguage: "de", autoDisplay: false }, "google_translate_element2" ); } if (typeof GTranslateGetCurrentLang != "function") function GTranslateGetCurrentLang() { var keyValue = document.cookie.match("(^|;) ?googtrans=([^;]*)(;|$)"); return keyValue ? keyValue[2].split("/")[2] : null; } function GTranslateFireEvent(element, event) { try { if (document.createEventObject) { var evt = document.createEventObject(); element.fireEvent("on" + event, evt); } else { var evt = document.createEvent("HTMLEvents"); evt.initEvent(event, true, true); element.dispatchEvent(evt); } } catch (e) {} } function doGTranslate(lang_pair) { if (lang_pair.value) lang_pair = lang_pair.value; if (lang_pair == "") return; var lang = lang_pair.split("|")[1]; console.log(lang); if (lang == "de") { document.getElementById("GTranslate_deFlag").style.display = "none"; document.getElementById("GTranslate_enFlag").style.display = "contents"; event.stopPropagation(); } else { document.getElementById("GTranslate_deFlag").style.display = "contents"; document.getElementById("GTranslate_enFlag").style.display = "none"; event.stopPropagation(); } if (GTranslateGetCurrentLang() == null && lang == lang_pair.split("|")[0]) return; if (typeof ga == "function") { ga( "send", "event", "GTranslate", lang, location.hostname + location.pathname + location.search ); } else { if (typeof _gaq != "undefined") _gaq.push([ "_trackEvent", "GTranslate", lang, location.hostname + location.pathname + location.search, ]); } var teCombo; var sel = document.getElementsByTagName("select"); for (var i = 0; i < sel.length; i++) if (/goog-te-combo/.test(sel[i].className)) teCombo = sel[i]; if ( document.getElementById("google_translate_element2") == null || document.getElementById("google_translate_element2").innerHTML.length == 0 || teCombo.length == 0 || teCombo.innerHTML.length == 0 ) { setTimeout(function () { doGTranslate(lang_pair); }, 500); } else { teCombo.value = lang; GTranslateFireEvent(teCombo, "change"); GTranslateFireEvent(teCombo, "change"); } }

Store

Betolz

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

If you need to translate your store don"t look any further. this is your app: quick and accurate. nice translations, easy to use but the best thing is the support. professional and quick. thanks you Susan/Suzanna for your help, your kindness and patience! You are my 5 stars

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

I can't believe how amazing the support is on this one, I was helped by Ella and Borya who made the widget fit how I wanted for the site, I put a lot of changes forward but these guys are awesome and they just did it, the app is super simple and works really well too. I recommend it, and ill have a look to see what else they do as well. Thank you guys!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

Se do 5 stelle è per l'assistenza specialmente per Sergey rispondono velocemente e cercano di risolverti i problemi quindi si sicuramente 5 stelle per l'assistenza. Per l'app invece non è semplicissima da usare senza l'assistenza sarebbe inutilizzabile per i comuni mortali.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

Love this app, it is the BEST for translations by far. A massive thank you to Borya and Arshak for helping us for third app to work on other websites translated to the language of the website. Really pleased with them, and I do recommend to anyone G Translate!

Using app

About 1 month

Total reviews

3

Average rating

5.0